Smartreply AI Customer Service for Shopify
By InCharge
- Category rank
- #38 in Helpdesk
- Listing audit
- 85/100
Smartreply AI Customer Service is a Shopify App Store app by InCharge, launched March 2024. With a rating of 4.7★ from 9 reviews, it currently ranks #38 in the Helpdesk category.
Smartreply AI Customer Service is the #38 ranked Helpdesk app on Shopify, with a 4.7 average rating from 9 reviews, with a free trial, as of Oct 21, 2026.
AppRanks verdict
Generated from marketplace data as of Oct 21, 2026
Smartreply AI Customer Service ranks #38 of 309 in Helpdesk on Shopify. It holds a 4.7★ average from 9 reviews on Shopify. Paid plans come with a free trial; there is no permanent free plan.
Pros
- No standout positives in the measured data.
Cons
- −Only 9 reviews — the average can still move with a few new ratings
- −No free plan (Free trial available) — evaluation needs a paid plan or a trial
About Smartreply AI Customer Service
How Smartreply AI Customer Service works
Automate responding to messages, comments, emails on your website chatbot, social media & more. Improve CPM with AI comment hiding. Auto dm everyone who comments, engage customers, with a fully automatic AI Brand Agent. Answer questions, to drive growth. Send product recommendations, discount codes to potential customers.
Screenshots
Key features
- Use AI to reply to comments and dms giving dynamic product recommendations
