Chatmerce AI for Shopify App Store
Chatmerce AI is the #517 ranked chat app on Shopify, with a 5.0 average rating from 1 review, with a free plan available, as of Sep 5, 2026.
Chatmerce AI is a Shopify App Store app by 18th Digitech Pvt Ltd, launched May 2026. With a rating of 5.0★ from 1 reviews, it currently ranks #517 in the Chat category.
AppRanks data: Chatmerce AI ranks #517 in Chat on Shopify App Store, placing it in the top 53% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Chatmerce AI is a category-leading Shopify app with a limited review volume. It is listed in the Chat category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 1 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by 18th Digitech Pvt Ltd — established developer track record
Cons
- −Limited review base (1) — ratings can shift significantly with new feedback
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See Chatmerce AI's alternatives ranked by audit score, rating, and review velocity.
About Chatmerce AI
How Chatmerce AI works
Chatmerce AI combines support, order tracking, returns, and product discovery into one smart chatbot. It uses your store’s content to give accurate answers, reducing support load and improving conversions. It offers easy setup, customizable design, and seamless Shopify integration. It solves slow response times, repetitive queries, and lost sales by delivering instant, automated assistance 24/7.
Screenshots
Key features
- AI answers grounded in your real store policies and FAQs
- Order tracking and self-service returns inside chat
- Personalized product recommendations and search
- Fully branded widget — color, tone, position, greeting
- Works for guest shoppers and logged-in customers
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.table-stakes
- Chat ButtonsAdd buttons to facilitate quick access to chat support.common
- Cross-Sell DiscountsOffer discounts on related products to encourage cross-selling.differentiator
- Font and Color CustomizationCustomize the font style and color to match your brand identity.table-stakes
- Custom GreetingsAdd personalized greetings to enhance user engagement on your site.differentiator
- Live Chat SupportEngage with support agents in real-time through live chat.table-stakes
- Multi-Language SupportOffer a multilingual experience for your customers.common
- Product RecommendationsProvide personalized product recommendations to boost sales.table-stakes
- Quick RepliesProvide instant responses to common customer inquiries.table-stakes
- Store UpdatesManage and apply bulk updates for orders and inventory seamlessly.common
- Voice SupportProvide assistance to customers through voice communication channels.common
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.table-stakes
- Chat WidgetImplement a chat widget to facilitate real-time customer support.common
- Instant SuggestionsProvide users with real-time suggestions based on their input.common
- Order TrackingTrack orders efficiently with integrated order tracking features.common
- Returns HandlingEfficiently manage product returns and exchanges to enhance customer satisfaction.niche
Pricing plans
Starter10/month |
Category rankings
As of Sep 5, 2026- Chat#517of 976Top 53%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Chatmerce AI ranks for 1 keywords across Shopify App Store. Here are the top 1:
- 1.ai chatRank #240
Competitors & alternatives
Chatmerce AI doesn't have curated competitor matchups yet. Other tracked chat apps on Shopify:
Frequently asked questions
What is Chatmerce AI?
Chatmerce AI is an app for Shopify. It currently holds a 5.0-star rating from 1 merchant review, and it has been listed on the marketplace since 2026. It is listed under the Chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by 18th Digitech Pvt Ltd.
Is Chatmerce AI free?
Chatmerce AI does not offer a permanent free plan on Shopify. Pricing starts at 10, and the listed tiers are Starter. Trial availability and exact billing terms are mirrored from the live Shopify listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Chatmerce AI?
Chatmerce AI is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Chat category on Shopify.
Where does Chatmerce AI rank on Shopify?
Chatmerce AI currently sits at position #517 in the Chat category on Shopify. That places it in the top 53% of 976 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.