Zoko: WhatsApp for D2C Brands for Shopify App Store
Zoko: WhatsApp for D2C Brands is the #17 ranked abandoned cart app on Shopify, with a 4.9 average rating from 427 reviews, with a free plan available, as of Sep 4, 2026.
Zoko: WhatsApp for D2C Brands is a Shopify App Store app by Bourbon Science Inc., launched December 2020. With a rating of 4.9★ from 427 reviews, it currently ranks #17 in the Abandoned cart category.
AppRanks data: Zoko: WhatsApp for D2C Brands ranks #17 in Abandoned cart on Shopify App Store, placing it in the top 6% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Zoko: WhatsApp for D2C Brands is a category-leading Shopify app with a growing review traction. It is listed in the Abandoned cart category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 427 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (4.9★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Bourbon Science Inc. — established developer track record
Cons
- −Single-language listing (English) — international merchants may need translation tooling
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About Zoko: WhatsApp for D2C Brands
How Zoko: WhatsApp for D2C Brands works
Zoko connects your Shopify store to WhatsApp® for marketing, sales, support and automation.
Run broadcast campaigns to segmented lists, set up abandoned cart recovery with automated flows, send order notifications, and handle conversations in a multi-agent shared inbox.
Zoko's flow builder makes WhatsApp automation simple, and AI chatbots work directly with your Shopify data, so messages reach the right customer.
Take WhatsApp calls, send voice notes and translate messages in real time.
Screenshots
Key features
- Customers browse your Shopify catalog and buy inside WhatsApp - no redirect
- Send WhatsApp campaigns using Shopify segments - purchases, tags, activity
- Whole team, one WhatsApp number - chats, calls, voice notes and live translation
- Recover carts, send post-purchase updates, upsells & retention - fully automated
- Answer customer questions with AI - your team steps in only when it matters
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.common
- Automated Workflow ManagementCreate and manage automated workflows to streamline processes.common
- Business Hours ManagementSet and manage your business operating hours effectively.differentiator
- Cart RecoveryRecover lost sales by reminding customers of their abandoned carts.differentiator
- Chat AssignmentAssign chats to specific team members for better management.differentiator
- Chat ButtonsAdd buttons to facilitate quick access to chat support.table-stakes
- Chat FlowsCreate structured chat flows to guide conversations effectively.differentiator
- CheckoutUtilize various apps to enhance the checkout experience for customers.
- Checkout TrackingMonitor the checkout process to identify drop-off points.common
- COD VerificationVerify cash on delivery orders to reduce fraud and ensure payment.differentiator
- Cross-Sell DiscountsOffer discounts on related products to encourage cross-selling.common
- Customer Insights AnalysisGain actionable insights from customer data to drive decisions.common
- Exclusive Discount OffersCreate and manage exclusive discount offers for customers.common
- Email NotificationsSend timely notifications to customers via email for important updates.table-stakes
- Emoji and Sticker SupportEnhance communication with emojis and stickers in chats.differentiator
- Facebook Messenger IntegrationIntegrate Facebook Messenger for real-time customer communication.common
- File Upload SupportEasily upload images and photos for your products.common
- Custom GreetingsAdd personalized greetings to enhance user engagement on your site.common
- Limited-Time OffersCreate promotions that are available for a limited time to encourage quick purchases.common
- Live Chat SupportEngage with support agents in real-time through live chat.table-stakes
- Personalized MessagingSend tailored messages and campaigns to engage customers effectively.differentiator
- Product RecommendationsProvide personalized product recommendations to boost sales.common
- Quick RepliesProvide instant responses to common customer inquiries.common
- Social Media ManagementManage and schedule posts across various social media platforms.common
- Store UpdatesManage and apply bulk updates for orders and inventory seamlessly.common
- Survey CollectionCollect valuable insights through customizable surveys and feedback forms.common
- Tagging SystemImplement a tagging system to enhance organization and searchability.common
- Targeting RulesEstablish rules to target specific customer segments or behaviors.common
- Template ManagementCreate and manage templates for consistent branding and messaging.common
- Upsell BundlesCreate bundles to encourage upselling and increase average order value.common
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.common
- WhatsApp APIIntegrate WhatsApp messaging capabilities into your application.common
- WhatsApp MarketingUtilize WhatsApp for targeted marketing campaigns and customer engagement.common
Pricing plans
Starter49.99/month
|
Plus79.99/month
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Most popular Elite139.99/month
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Max499.99/month
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Category rankings
As of Sep 5, 2026- Abandoned cart#17of 326Top 6%
- Chat#21of 962Top 3%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Featured placements
Zoko: WhatsApp for D2C Brands has been featured in the following sections on Shopify App Store in the last 30 days:
- categoryRecommended abandoned cart apps
Keyword rankings
Zoko: WhatsApp for D2C Brands ranks for 38 keywords across Shopify App Store. Here are the top 3:
Competitors & alternatives
Zoko: WhatsApp for D2C Brands doesn't have curated competitor matchups yet. Other tracked abandoned cart apps on Shopify:
Frequently asked questions
What is Zoko: WhatsApp for D2C Brands?
Zoko: WhatsApp for D2C Brands is an app for Shopify. It currently holds a 4.9-star rating from 427 merchant reviews, and it has been listed on the marketplace since 2020. It is listed under the Abandoned cart category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Bourbon Science Inc.
Is Zoko: WhatsApp for D2C Brands free?
Zoko: WhatsApp for D2C Brands does not offer a permanent free plan on Shopify. Pricing starts at 49.99, and the listed tiers are Starter, Plus, Elite. Trial availability and exact billing terms are mirrored from the live Shopify listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Zoko: WhatsApp for D2C Brands?
Zoko: WhatsApp for D2C Brands is actively installed across Shopify stores tracked by AppRanks. Its review base of 427 suggests adoption is concentrated in growth-stage and mid-market stores. It is part of the Abandoned cart category on Shopify.
Where does Zoko: WhatsApp for D2C Brands rank on Shopify?
Zoko: WhatsApp for D2C Brands currently sits at position #17 in the Abandoned cart category on Shopify. That places it in the top 5% of 326 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Zoko: WhatsApp for D2C Brands integrate with?
Zoko: WhatsApp for D2C Brands lists 6 integrations on its Shopify marketplace page. The most prominent are Checkout Apps, Facebook Messenger, Instagram, Judgeme, WhatsApp, WhatsApp API. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.