Dondy: WhatsApp Marketing+Chat for Shopify
By Dondy
- Category rank
- #1 in Abandoned cart
- Price
- Free plan
- Listing audit
- 93/100
Dondy: WhatsApp Marketing+Chat is a Shopify App Store app by Dondy, launched March 2023. With a rating of 4.9★ from 837 reviews, it currently ranks #1 in the Abandoned cart category.
Dondy: WhatsApp Marketing+Chat is the #1 ranked Abandoned cart app on Shopify, with a 4.9 average rating from 837 reviews, with a free plan available, as of Nov 11, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 11, 2026
Dondy: WhatsApp Marketing+Chat is a category-leading Abandoned cart app on Shopify, ranked #1 of 326 in the category. It holds a 4.9★ average from 837 reviews on Shopify. A free plan is available, so the entry feature set can be tried without a paid subscription.
Pros
- +#1 of 326 in Abandoned cart
- +4.9★ average across 837 reviews
- +Free plan available — no paid subscription needed to start
- +Listed on Shopify since 2023
Cons
- −Install counts are not published by Shopify, so adoption depth can only be read from reviews
About Dondy: WhatsApp Marketing+Chat
How Dondy: WhatsApp Marketing+Chat works
Recover abandoned carts and drive revenue via WhatsApp Business API with Dondy’s AI WhatsApp automation. Engage with customers and grow your business by sending personalized, revenue-driving messages, including marketing campaigns, reminders, COD, and automated messages. Collect reviews, leverage AI chatbots and AI agents to improve support and boost sales. Add a WhatsApp widget & WhatsApp button for instant customer service. Integrate with Judge.me, Loox, Flow, Klaviyo email marketing & SMS.
Screenshots
Key features
- Recover abandoned carts & any WhatsApp automation via WhatsApp API integration.
- Marketing por WhatsApp: Reach large audience through bulk WhatsApp campaigns.
- AI WhatsApp chatbot and agents for sales & support + multi agents inbox.
- Collect WhatsApp reviews via Judge.me, Loox, Yotpo, Trustoo, or Google.
- Responsive WhatsApp chat button icon, widget that improves customer experience.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
Differentiators (3)
rare and linked to better ratings
- Cart RecoveryRecover lost sales by reminding customers of their abandoned carts.
- Custom Branding SolutionsImplement custom branding strategies to enhance your market presence.
- Limited-Time OffersCreate promotions that are available for a limited time to encourage quick purchases.
Common capabilities (22)
widely but not universally offered
- Agent AvatarCustomize your support experience with personalized agent avatars.
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.
- Business Hours ManagementSet and manage your business operating hours effectively.
- Chat AssignmentAssign chats to specific team members for better management.
- Chat ButtonsAdd buttons to facilitate quick access to chat support.
Show all 32 capabilities
Common capabilities (22)
widely but not universally offered
- Chat FlowsCreate structured chat flows to guide conversations effectively.
- Checkout TrackingMonitor the checkout process to identify drop-off points.
- Cross-Sell DiscountsOffer discounts on related products to encourage cross-selling.
- Percentage and Volume DiscountsApply percentage and volume discounts to incentivize purchases.
- Emoji and Sticker SupportEnhance communication with emojis and stickers in chats.
- Font and Color CustomizationCustomize the font style and color to match your brand identity.
- Live Chat SupportEngage with support agents in real-time through live chat.
- Multi-Language SupportOffer a multilingual experience for your customers.
- Price and Stock AlertsReceive notifications for price changes and stock availability.
- Product RecommendationsProvide personalized product recommendations to boost sales.
- Quick RepliesProvide instant responses to common customer inquiries.
- SMS NotificationsSend timely SMS notifications and alerts to your audience.
- Store UpdatesManage and apply bulk updates for orders and inventory seamlessly.
- Template ManagementCreate and manage templates for consistent branding and messaging.
- Upsell BundlesCreate bundles to encourage upselling and increase average order value.
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.
- Abandoned Cart RecoveryAutomatically follow up with customers who leave items in their cart.
Other capabilities (7)
role not classified yet
- Chat Window
- Customizable Whatsapp Button
- Email Reminders
- Prefilled MessagesUse prefilled messages to streamline communication and improve response times.
- Pro+
- Rule-Based TriggersImplement triggers based on defined rules for automated actions.
- WhatsApp Widget
Pricing plans
Free
|
Pro
|
Power Automation
|
Elite
|
Ratings and reviews
Reviews for this app aren't archived by AppRanks yet — read them on Shopify.
Category rankings
A category rank is the app's position in Shopify's own category listing. Rows marked “landing shelf” are positions on a parent category’s landing page, which shows only a selection of apps. Keyword ranks (search-result positions) are a separate measure.
- Marketinglanding shelf#1of 28 on the shelf
- Abandoned cart#1of 326Top 1%
- Chat#5of 1,153Top 1%
- Store managementlanding shelf#14of 37 on the shelf
- Supportlanding shelf#14of 30 on the shelf
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Featured placements
Dondy: WhatsApp Marketing+Chat has been featured in the following sections on Shopify App Store in the last 30 days:
- Category pageRecommended abandoned cart apps
- Category pageChat
- Category pageRecommended marketing and conversion apps
- Category pageRecommended support apps
- Category pageRecommended store management apps
- Category pageRecommended marketing apps
- Home pageGet the best apps for your business with Built for Shopify
Keyword rankings
Dondy: WhatsApp Marketing+Chat ranks for 79 keywords across Shopify App Store. Here are the top 3:
- Rank #3
- Rank #4
- Rank #5
Competitors & alternatives
Dondy: WhatsApp Marketing+Chat doesn't have curated competitor matchups yet.Other tracked Abandoned cart apps on Shopify:
Looking to switch from Dondy?
See Dondy's alternatives ranked by audit score, rating, and review velocity.
Frequently asked questions
What is Dondy: WhatsApp Marketing+Chat?
Dondy: WhatsApp Marketing+Chat is a Shopify app by Dondy, listed in Abandoned cart. It holds a 4.9-star average from 837 reviews on Shopify. It has been listed since 2023.
Is Dondy: WhatsApp Marketing+Chat free?
Dondy: WhatsApp Marketing+Chat has a free plan on Shopify. Listed plans: Free, Pro, Power Automation, Elite.
Where does Dondy: WhatsApp Marketing+Chat rank on Shopify?
Dondy: WhatsApp Marketing+Chat ranks #1 of 28 apps in Marketing on Shopify.