Dondy: WhatsApp Marketing+Chat for Shopify App Store
By Dondy
Dondy: WhatsApp Marketing+Chat is the #1 ranked abandoned cart app on Shopify, with a 4.8 average rating from 796 reviews, with a free plan available, as of July 12, 2026.
Dondy: WhatsApp Marketing+Chat is a Shopify App Store app by Dondy, launched March 2023. With a rating of 4.8★ from 796 reviews, it currently ranks #1 in the Abandoned cart category.
AppRanks data: Dondy: WhatsApp Marketing+Chat ranks #1 in Marketing on Shopify App Store, placing it in the top 4% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Dondy: WhatsApp Marketing+Chat is a category-leading Shopify app with a growing review traction. It is listed in the Abandoned cart category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 796 reviews show steady adoption but the app hasn't crossed the heavy-volume bar yet. Review accumulation at this stage tends to come from segment-specific use cases rather than universal adoption, so fit-to-stack matters more than category-leader brand recognition. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (4.8★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Dondy — established developer track record
Cons
- −Limited public install-count data — adoption depth is harder to verify without Shopify's explicit number
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About Dondy: WhatsApp Marketing+Chat
How Dondy: WhatsApp Marketing+Chat works
Recover abandoned carts and drive revenue via WhatsApp Business API with Dondy’s AI whatsapp automation. Engage with customers and grow your business by sending personalized, revenue-driving messages, including marketing campaigns, reminders, COD, and automated messages. Collect reviews, leverage AI chatbots and AI agents to improve support and boost sales. Add a whatsapp widget & whatsapp button for instant customer service. Integrate with Judge.me, Loox, Flow, Klaviyo email marketing & SMS.
Screenshots
Key features
- Recover abandoned carts & any WhatsApp automation via WhatsApp API integration.
- Marketing por WhatsApp: Reach large audience through bulk WhatsApp campaigns.
- AI WhatsApp chatbot and agents for sales & support + multi agents inbox.
- Collect WhatsApp reviews via Judge.me, Loox, Yotpo, Trustoo, or Google.
- Responsive whatsapp chat button icon ,widget that improves customer experience.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Agent AvatarCustomize your support experience with personalized agent avatars.Common
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.Common
- AI Product RecommendationsGenerate personalized product suggestions using AI technology.
- Automated Workflow ManagementCreate and manage automated workflows to streamline processes.Common
- Business Hours ManagementSet and manage your business operating hours effectively.Differentiator
- Cart RecoveryRecover lost sales by reminding customers of their abandoned carts.table-stakes
- Chat AssignmentAssign chats to specific team members for better management.Differentiator
- Chat ButtonsAdd buttons to facilitate quick access to chat support.Differentiator
- Chat FlowsCreate structured chat flows to guide conversations effectively.Common
- Live Chat SupportProvide real-time assistance to customers through a chat window.Common
- COD VerificationVerify cash on delivery orders to reduce fraud and ensure payment.Common
- Conversion TrackingTrack and measure conversion rates to optimize marketing efforts.Common
- Cross-Device CartsAllow customers to access their carts across multiple devices seamlessly.Common
- Cross-Sell DiscountsOffer discounts on related products to encourage cross-selling.Common
- Custom Branding SolutionsImplement custom branding strategies to enhance your market presence.Common
- Exclusive Discount OffersCreate and manage exclusive discount offers for customers.Differentiator
- Percentage and Volume DiscountsApply percentage and volume discounts to incentivize purchases.Common
- Email AlertsAutomate email alerts and reminders to keep customers informed.Common
- Emoji and Sticker SupportEnhance communication with emojis and stickers in chats.Common
- Flow ManagementManage and optimize workflows to enhance operational efficiency.
- Font and Color CustomizationCustomize the font style and color to match your brand identity.Common
- Free Plus AccessAccess additional features in the Free Plus plan.
- Limited-Time OffersCreate promotions that are available for a limited time to encourage quick purchases.Common
- Live Chat SupportEngage with support agents in real-time through live chat.Common
- Multi-Language SupportOffer a multilingual experience for your customers.Common
- Opt-In Pop-UpsUse consent pop-ups to collect customer information and preferences.Common
- Personalized MessagingSend tailored messages and campaigns to engage customers effectively.Common
- Product RecommendationsProvide personalized product recommendations to boost sales.Common
- Quick RepliesProvide instant responses to common customer inquiries.Common
- Retargeting CampaignsRe-engage visitors with targeted ads based on their previous interactions.Common
- Review Request AutomationSend and manage requests for feedback and reviews.Differentiator
- Shipping NotificationsNotify customers about their shipping status and delivery updates.Common
- SMS NotificationsSend timely SMS notifications and alerts to your audience.Common
- Store UpdatesManage and apply bulk updates for orders and inventory seamlessly.Common
- Targeting RulesEstablish rules to target specific customer segments or behaviors.Differentiator
- Template ManagementCreate and manage templates for consistent branding and messaging.Common
- Advanced Trigger ManagementSet up advanced triggers to initiate automated actions based on events.Differentiator
- Unlimited Conversation ManagementEngage in unlimited conversations with your customers.Niche
- Unlimited WidgetsAdd an unlimited number of widgets to enhance your site functionality.Differentiator
- Upsell BundlesCreate bundles to encourage upselling and increase average order value.Common
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.Common
- WhatsApp APIIntegrate WhatsApp messaging capabilities into your application.Differentiator
- WhatsApp Business IntegrationUtilize WhatsApp for business communications and customer support.Common
- Abandoned Cart RecoveryAutomatically follow up with customers who leave items in their cart.Common
- WhatsApp AutomationAutomate interactions on WhatsApp to enhance customer engagement.Differentiator
Pricing plans
Free
|
Pro6.99/month
|
Most popular Power79.99/month
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Elite159.99/month
|
Category rankings
As of Jul 12, 2026- Marketing#1of 28Top 4%
- Abandoned cart#1of 312Top 1%
- Chat#4of 388Top 2%
- Store management#14of 37Top 38%
- Support#14of 30Top 47%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Featured placements
Dondy: WhatsApp Marketing+Chat has been featured in the following sections on Shopify App Store in the last 30 days:
- categoryRecommended marketing apps
- categoryRecommended support apps
- categoryChat
- categorySupport
Keyword rankings
Dondy: WhatsApp Marketing+Chat ranks for 59 keywords across Shopify App Store. Here are the top 3:
- Rank #2
- Rank #2
- Rank #4
Competitors & alternatives
Dondy: WhatsApp Marketing+Chatdoesn't have curated competitor matchups yet. Other tracked abandoned cart apps on Shopify:
Frequently asked questions
What is Dondy: WhatsApp Marketing+Chat?
Dondy: WhatsApp Marketing+Chat is an app for Shopify. It currently holds a 4.8-star rating from 796 merchant reviews, and it has been listed on the marketplace since 2023. It is listed under the Abandoned cart category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Dondy.
Is Dondy: WhatsApp Marketing+Chat free?
Dondy: WhatsApp Marketing+Chat offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Pro, Power, Elite unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses Dondy: WhatsApp Marketing+Chat?
Dondy: WhatsApp Marketing+Chat is actively installed across Shopify stores tracked by AppRanks. Its review base of 796 suggests adoption is concentrated in growth-stage and mid-market stores. It is part of the Abandoned cart category on Shopify.
Where does Dondy: WhatsApp Marketing+Chat rank on Shopify?
Dondy: WhatsApp Marketing+Chat currently sits at position #1 in the Marketing category on Shopify. That places it in the top 4% of 28 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Dondy: WhatsApp Marketing+Chat integrate with?
Dondy: WhatsApp Marketing+Chat lists 8 integrations on its Shopify marketplace page. The most prominent are Shopify Flow, Shopify Admin, Flow, Judge.me, Klaviyo, Loox, plus 2 additional integrations listed on the marketplace page. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.
What languages does Dondy: WhatsApp Marketing+Chat support?
Dondy: WhatsApp Marketing+Chat declares support for 5 languages on its Shopify marketplace listing: English, Spanish, Italian, Portuguese (Brazil), French. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.