Chatty AI Chatbot & Live Chat for Shopify App Store
By Chatty AI Sales Agent - For live chat & helpdesk
Chatty AI Chatbot & Live Chat is the #1 ranked chat app on Shopify, with a 4.9 average rating from 1,806 reviews, 44 of which arrived in the last 30 days, with a free plan available, as of July 8, 2026.
Chatty AI Chatbot & Live Chat is a Shopify App Store app by Chatty AI Sales Agent - For live chat & helpdesk, launched June 2022. With a rating of 4.9★ from 1,806 reviews, it currently ranks #1 in the Chat category.
AppRanks data: Chatty AI Chatbot & Live Chat added 122 reviews in the last 90 days (6% of its all-time review count) — an active-velocity signal indicating ongoing user adoption.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Chatty AI Chatbot & Live Chat is a category-leading Shopify app with an established review history. It is listed in the Chat category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 1,806 reviews show steady adoption but the app hasn't crossed the heavy-volume bar yet. Review accumulation at this stage tends to come from segment-specific use cases rather than universal adoption, so fit-to-stack matters more than category-leader brand recognition. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (4.9★) signals consistent merchant satisfaction
- +1,806 reviews provide statistical reliability for the rating average
- +Free tier available — no card required to evaluate
- +Published by Chatty AI Sales Agent - For live chat & helpdesk — established developer track record
Cons
- −Single-language listing (English) — international merchants may need translation tooling
Looking to switch from Chatty AI Chatbot & Live Chat?
See Chatty AI Chatbot & Live Chat's alternatives ranked by audit score, rating, and review velocity.
About Chatty AI Chatbot & Live Chat
How Chatty AI Chatbot & Live Chat works
No time to chat and sell 24/7? Let Chatty AI sales agent handle it with live chat & helpdesk. Powered by advanced models, AI chatbot answers product questions, suggests products, and helps with order tracking - all while you're away. Then, you can manage conversations with your team from all channels in one inbox: WhatsApp, Facebook Messenger, Instagram, Email, and more. Build your FAQs help center for quick customer support, then let customers self-serve forever.
Screenshots
Key features
- Livechat & AI chatbot: Provide 24/7 support to sell more with AI sales agent
- Inbox & Team: Manage conversations with your team from all channels in one inbox
- Sales automation: Send proactive targeted messages based on visitor behavior
- FAQ page: Create a help center to empower customers to find answers on their own
- Mobile app: Keep track with all inbox from your devices anywhere, anytime
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Accordion Content SectionsAdd accordion sections to organize content and improve user experience.Niche
- Agent AvatarCustomize your support experience with personalized agent avatars.Differentiator
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.table-stakes
- AI GenerationGenerate content and responses using advanced AI algorithms.Niche
- AI AnalyticsUtilize AI-driven analytics tools for actionable insights and reporting.Common
- Behavior TrackingAnalyze user behavior to improve engagement and retention.Common
- Business Hours ManagementSet and manage your business operating hours effectively.Differentiator
- Chat AssignmentAssign chats to specific team members for better management.Differentiator
- Chat ButtonsAdd buttons to facilitate quick access to chat support.table-stakes
- Chat FlowsCreate structured chat flows to guide conversations effectively.Differentiator
- Live Chat SupportProvide real-time assistance to customers through a chat window.table-stakes
- Checkout ProcessStreamline the checkout process to enhance customer experience and reduce cart abandonment.Common
- Collection Page ManagementOrganize and manage your collection pages for better product visibility.Niche
- Custom CSS StylingApply custom CSS to personalize the look and feel of your store.Niche
- Customer FeedbackCollect and analyze feedback from customers to improve products.Niche
- Customer Insights AnalysisGain actionable insights from customer data to drive decisions.Common
- Custom Template CreationCreate and manage custom templates for your store's design.Niche
- Data Import and ExportEasily import and export data in bulk for efficient management.Niche
- Percentage and Volume DiscountsApply percentage and volume discounts to incentivize purchases.Common
- Email CommunicationUtilize email as a primary channel for customer communication.Common
- Email ChatIntegrate email communication within your chat platform.Differentiator
- Emoji and Sticker SupportEnhance communication with emojis and stickers in chats.Differentiator
- FAQ PageCreate and manage FAQ pages to address common customer inquiries.Niche
- File Upload SupportEasily upload images and photos for your products.Common
- Font and Color CustomizationCustomize the font style and color to match your brand identity.table-stakes
- Custom GreetingsAdd personalized greetings to enhance user engagement on your site.table-stakes
- Image ManagementEasily upload and organize images for your product listings.Niche
- Instant AnswersDeliver immediate answers to customer questions for enhanced support.Common
- Live Chat SupportEngage with support agents in real-time through live chat.table-stakes
- Markdown SupportUse Markdown for easy text formatting and styling.Niche
- Mobile Responsive DesignEnsure your site is mobile-friendly and adapts to all devices.Common
- Multi-Language SupportOffer a multilingual experience for your customers.Common
- Product and Checkout PageManage and customize your product and checkout pages for better user experience.Niche
- Product RecommendationsProvide personalized product recommendations to boost sales.table-stakes
- Push NotificationsDeliver real-time updates and alerts directly to users' devices.Common
- Quick RepliesProvide instant responses to common customer inquiries.table-stakes
- Real-Time TranslationTranslate content instantly for a global audience.Differentiator
- Rich Text EditorEdit and format text with a full-featured rich text editor.Niche
- Search Engine OptimizationEnhance your website's visibility on search engines through effective SEO practices.Niche
- Social Media ManagementManage and schedule posts across various social media platforms.Common
- Store UpdatesManage and apply bulk updates for orders and inventory seamlessly.Common
- Product TabsOrganize product information into tabs for better user experience.Niche
- Tagging SystemImplement a tagging system to enhance organization and searchability.Differentiator
- Translation ServicesTranslate your store content into different languages.Niche
- Unlimited Chat HistoryAccess unlimited chat and conversation history for customer interactions.Niche
- Upsell BundlesCreate bundles to encourage upselling and increase average order value.Common
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.table-stakes
- Widget CustomizationModify and personalize widgets to fit your store's design.Niche
- Chatbot IntegrationImplement chatbots to enhance customer service and engagement.Differentiator
- Instant SuggestionsProvide users with real-time suggestions based on their input.Common
- Order TrackingTrack orders efficiently with integrated order tracking features.Common
Pricing plans
Free
|
Basic19.99/month
|
Most popular Pro68.99/month
|
Plus199/month
|
Ratings and reviews
- 51,856 (103%)
- 456 (3%)
- 35 (0%)
- 28 (0%)
- 112 (1%)
Category rankings
As of Jul 8, 2026- Chat#1of 386Top 1%
- FAQ#1of 127Top 1%
- Support#5of 30Top 17%
- Store management#12of 37Top 33%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Featured placements
Chatty AI Chatbot & Live Chat has been featured in the following sections on Shopify App Store in the last 30 days:
- categoryChat
- categoryFAQ
- categoryRecommended store management apps
- categoryRecommended support apps
Keyword rankings
Chatty AI Chatbot & Live Chat ranks for 108 keywords across Shopify App Store. Here are the top 3:
Competitors & alternatives
Chatty AI Chatbot & Live Chat competes with these apps in the same space:
Frequently asked questions
What is Chatty AI Chatbot & Live Chat?
Chatty AI Chatbot & Live Chat is an app for Shopify. It currently holds a 4.9-star rating from 1,806 merchant reviews, and it has been listed on the marketplace since 2022. It is listed under the Chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Chatty AI Sales Agent - For live chat & helpdesk.
Is Chatty AI Chatbot & Live Chat free?
Chatty AI Chatbot & Live Chat offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Basic, Pro, Plus unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
How does Chatty AI Chatbot & Live Chat compare to alternatives?
Chatty AI Chatbot & Live Chat currently ranks #1 of 386 apps in the Chat category on Shopify. The closest tracked alternatives are ChatWILL:AI Chatbot &Live Chat, Moose AI Chatbot & Live Chat, and Tidio ‑ Live Chat & AI Chatbot — each shares categories, pricing patterns, or feature signals with Chatty AI Chatbot & Live Chat. AppRanks publishes daily side-by-side comparisons (rating, review velocity, ranking deltas, pricing) so merchants can pick the option that fits their store size, integrations, and budget tier.
Who uses Chatty AI Chatbot & Live Chat?
Chatty AI Chatbot & Live Chat is actively installed across Shopify stores tracked by AppRanks. Its review base of 1,806 signals a mature user community spanning small, mid-market, and enterprise merchants. It is part of the Chat category on Shopify.
Where does Chatty AI Chatbot & Live Chat rank on Shopify?
Chatty AI Chatbot & Live Chat currently sits at position #1 in the Chat category on Shopify. That places it in the top 0% of 386 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Chatty AI Chatbot & Live Chat integrate with?
Chatty AI Chatbot & Live Chat lists 9 integrations on its Shopify marketplace page. The most prominent are Checkout, Shopify Flow, Shopify Admin, Email, Instagram, Klaviyo, plus 3 additional integrations listed on the marketplace page. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.
How active are Chatty AI Chatbot & Live Chat reviews?
Chatty AI Chatbot & Live Chat has received 44 reviews in the last 30 days, 122 in the last 90 days. The 30-day pace is faster than the 90-day pace — review volume is accelerating. Review velocity is one of the faster-moving signals on a marketplace listing — sustained pace correlates with active install growth and ongoing developer engagement, while a sharp drop is often the earliest visible signal of a stalled listing.