Side-by-side comparison
AI sales agent for eCommerce: sell more & support customers with AI chatbot, live chat & helpdesk.
| Metric | Chatty AI Chatbot & Live Chat | Tidio: AI Chatbot & Live Chat |
|---|---|---|
| Rating | ★ 4.9 ★ | 4.8 ★ |
| Total reviews | ★ 1.9k | 1.4k |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | 4 tiers | 4 tiers |
| Listed features | 5 |
Chatty AI Chatbot & Live Chat and Tidio each lead on different measured dimensions — pick by the one that matters most to you.
Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: Chatty AI Chatbot & Live Chat audit • Tidio: AI Chatbot & Live Chat audit
| Field | Chatty AI Chatbot & Live Chat | Tidio |
|---|---|---|
| Tagline | ||
| Listing audit | 95/100 listing audit | 98/100 listing audit |
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
| 5 |
| Featured placements | 1 | 1 |
|---|
| Review velocity (30d) | 1 new | ★ 14 new |
|---|
| Languages | 7 supported | 6 supported |
|---|
| Listed since | Jun 2022 | Jul 2014 |
|---|
| Listed |
|---|
None
No differences — both apps list the same features here.
| Keyword | Chatty AI Chatbot & Live Chat | Tidio |
|---|---|---|
| ai sales agent | #1 | Not ranked |
| ai chatbot live | #1 | Not ranked |
| livechat | #1 | Not ranked |
| help desk software | Not ranked | #1 |
| ai sales assistant | Not ranked | #2 |
No tracked changes.
| Signal | Chatty AI Chatbot & Live Chat | Tidio |
|---|---|---|
| Average rating | 4.9 ★ (1.9k) | 4.8 ★ (1.4k) |
| Rating distribution | 596% 43% 30% 20% 11% | 586% 47% 31% 22% 14% |
| Reviews · last 7 days | +0 | +2 |
| Reviews · last 30 days | +1 | +14 |
| Reviews · last 90 days | +49 | +44 |
Hazel and the online team have been very responsive and helpful. Plus I love the functionality and aesthetic of the Chatty bot. Really excited to add it to my website.
Good AI Chatbot & Live Chat app that has many features and is constantly updating. The price is also very reasonable. The support team is very friendly, easy to comunicate and responsive. Highly recommended.
My company finds using the FAQ block features very user-friendly and stress free. Technical assistance has always replied me very swiftly & is always helpful to solve any issues. Highly recommend.
The setup was straight forward but even in the tricky bits for our complicated situation support was readily available even at my odd hours of working and able to provide a solution quickly. They took the time to understand my scenario instead of giving boilerplate answers. Great support team! Apps break or do weird t
Both Chatty AI Chatbot & Live Chat and Tidio: AI Chatbot & Live Chat offer a free plan. Chatty AI Chatbot & Live Chat lists no paid plan with a published price; Tidio: AI Chatbot & Live Chat lists no paid plan with a published price. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.
Chatty AI Chatbot & Live Chat has the higher average rating (4.9★ from 1,898 reviews) compared to Tidio: AI Chatbot & Live Chat (4.8★ from 1,356 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Chatty AI Chatbot & Live Chat holds the higher average rating (4.9★ vs 4.8★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; Chatty AI Chatbot & Live Chat has more published reviews to read for user-reported install experience (1,898 vs 1,356).
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: Chatty AI Chatbot & Live Chat has 1,898 published reviews; Tidio: AI Chatbot & Live Chat has 1,356 published reviews. Compare plan limits and pricing tiers against your own volume.
Migration support varies by app and category. Chatty AI Chatbot & Live Chat and Tidio: AI Chatbot & Live Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Tidio: AI Chatbot & Live Chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
La aplicación te permite desahogarte de mucha parte del trabajo diario, el equipo de soporte está siempre disponible, son amables, te van guiando con paciencia y buscando siempre entender tus necesidades para que la IA esté entrenada para atender a tus clientes lo mejor posible. Sin duda, lo recomiendo y seguiremos tra
We've been trying out quite a lot of customer support solutions and Tidio is the first that delivers the all-in-one experience we were looking for. Chat, mail and help center combined with a good AI assistant and a neat interface. Highly recommended for everyone that struggles with to many messages coming from too many
very helpful
la mejoooooor la amo
All I can say is this app is the best thing ever downloaded. thank you for all you do for my website!!! !!!
Fantastic App, Highly Recommend