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Chatty AI Chatbot & Live Chat vs Moose AI Chatbot & Live Chat
Side-by-side comparison37% listing overlap (weighted overlap of the two listings' categories, features, keywords and description text)
Chatty AI Chatbot & Live Chat
AI sales agent: sell more & support customers with AI shopping assistant, live chat & helpdesk.
Built for ShopifyshopifyFree plan available
Moose AI Chatbot & Live Chat
Turn customer support into a growth engine with an AI chatbot that works even while you sleep.
Built for ShopifyshopifyFree plan available
At a glance
| Metric | Chatty AI Chatbot & Live Chat | Moose AI Chatbot & Live Chat |
|---|---|---|
| Rating | 4.9 ★ | ★ 5.0 ★ |
| Total reviews | ★ 1.9k | 490 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | Yes | Yes |
| Pricing tiers | 4 tiers | 4 tiers |
| Listed features | 5 | 5 |
| Featured placements | ★ 3 | 2 |
| Review velocity (30d) | ★ 35 new | 4 new |
| Languages | 7 supported | 1 supported |
| Listed since | Jun 2022 | Aug 2023 |
AppRanks verdict
Generated from live data on this pageThe call
On the measured data here, Chatty AI Chatbot & Live Chat leads on more dimensions (4 vs 1). Pick Moose AI Chatbot & Live Chat if one of the points where it leads is what you need.
Where Chatty AI Chatbot & Live Chat leads
- More published reviews: 1,898 vs 490.
- Available in more languages: 7 vs 1.
- Ranks higher in Chat: #3 vs #8 of 1,153.
- More new reviews in the last 30 days: 35 vs 4.
Where Moose AI Chatbot & Live Chat leads
- Lists Custom CSS, Custom URL and Custom font and color (+8 more) in its marketplace category features; Chatty AI Chatbot & Live Chat doesn't.
How this is generated
Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: Chatty AI Chatbot & Live Chat audit • Moose AI Chatbot & Live Chat audit
1. Listing metadata
Field-level data| Field | Chatty AI Chatbot & Live Chat | Moose AI Chatbot & Live Chat |
|---|---|---|
| Tagline | ||
| Listing audit | 95/100 listing audit | 90/100 listing audit |
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
2. Pricing & plans
Marketplace-listed plans · paid plans cheapest first, not matched tier-for-tierTier
Chatty AI Chatbot & Live Chat
Moose AI Chatbot & Live Chat
Free plan
Free
Free
- 50 AI conversations/ month
- Unlimited human conversation
- AI trained up to 200 products
- AI answers FAQs & recommends products
- Email connect
- Widget customization
- After-hours auto reply + saved replies
Free
Free
- UNLIMITED AI chatbot replies
- Unlimited chat history
- Standard widget customization
- Unlimited FAQs
- Detailed analytics
Paid plans
Basic
- 100 AI conversations/ month
- 12-month chat history
- AI order tracking
- 5 members
- Multi-channel inbox
- Translation & Auto translate
- Standard AI model
- Basic analytics
Pro
- 500 AI conversations /month
- Unlimited conversation history
- AI Shopping assistant
- Pro AI model - smarter & higher accuracy
- Proactive engage
- Auto-recover abandoned carts
- Advanced analytics
- AI reply on socials
Plus
- 1000 AI conversations /month
- Unlimited member
- Train AI with up to 20,000 products
- Pro AI model higher accuracy
- AI Shopping assistant
- AI analytics consultant
Starter
- UNLIMITED AI chatbot replies
- Unlimited chat history
- Advanced widget customization
- Premium FAQs templates
- Language switcher
- Unlimited integration
Growth
- UNLIMITED AI chatbot replies
- All Starter plan features
- Unlimited email channels
- Advanced ticket management features
- Priority support
Business
- UNLIMITED AI chatbot replies
- All Growth plan features
- Unlimited team members
- Dedicated support service
3. Features
As listed by each developerChatty AI Chatbot & Live Chat
- Livechat & AI chatbot: 24/7 customer support that sells more
- AI help desk & chat inbox: order tracking and FAQ answers in any language
- Sales automation & shopping assistant: proactive chat for cart recovery & upsell
- Help center: let customers find answers and solve issues on their own
- AI agent answers helpdesk tickets from chat, WhatsApp & DMs in one unified inbox
Moose AI Chatbot & Live Chat
- AI Learning: Build a smarter chatbot using your FAQs, Q&A, and products
- 24/7 automation: Automate routine support and route complex cases to agents
- Omnichannel inbox: Manage chat, email, and social messages in one place
- Self-service support: Let customers track orders and find answers instantly
- Product FAQs: Manage product-specific FAQs displayed on each product page
4. Categories & rankings
Shared categories on the same row · in-category position inline5. Category features
Marketplace-curated features per categoryChat21 shared · 33 total
Only in Chatty AI Chatbot & Live Chat
- Agent analytics
- Behavior tracking
- Real-time translation
- Cart recovery
- Cross-sell
- Discounts
- Order updates
- Shipping alerts
- Surveys
- Upsell
- Chat flows
Only in Moose AI Chatbot & Live Chat
- Send transcript
Listed by both (21)
- AI chatbots
- Customer insights
- Email chat
- File upload
- Live chat
- Multi-language
- Push notifications
- Social media
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Agent avatar
- Business hours
- Chat assignment
- Chat buttons
- Chat window
- Color and font
- Emojis and stickers
- Tagging
- Welcome messages
Helpdesk0 shared · 26 total
Only in Chatty AI Chatbot & Live Chat
- Chatbot
- Contact form
- FAQs
- Help center
- Live chat
- Self-service
- Social media
- AI responses
- AI summaries
- Analytics
- Auto-assign
- Auto-reply
- Customer notifications
- Escalation
- Feedback surveys
- Multi-language
- Multi-store
- Order tracking
- Reports
- Response templates
- Rule-based triggers
- Spam detection
- Tagging
- Ticketing
- Unified inbox
Only in Moose AI Chatbot & Live Chat
None
FAQ0 shared · 10 total
Only in Chatty AI Chatbot & Live Chat
None
Only in Moose AI Chatbot & Live Chat
- Custom URL
- Images
- Rich text editor
- Custom CSS
- Custom font and color
- Custom templates
- FAQ page
- Instant answers
- Mobile responsive
- Search bar
6. Search rankings
Top 5 keywords · shared rankings prioritized| Keyword | Chatty AI Chatbot & Live Chat | Moose AI Chatbot & Live Chat |
|---|---|---|
| ai chatbot | #1 | #2 |
| ai chatbot live | #1 | #2 |
| chatbot live | #1 | #2 |
| chatbot live chat | #1 | #2 |
| chatbot | #1 | #3 |
7. Featured placements & badges
Editorial visibilityChatty AI Chatbot & Live Chat3 all-time · 3 recent
- category · Recommended store management appsNovember 6, 2026
- category · Recommended support appsNovember 6, 2026
- category · ChatNovember 6, 2026
Moose AI Chatbot & Live Chat2 all-time · 2 recent
- category · ChatNovember 6, 2026
- category · FAQNovember 6, 2026
8. Activity in the last 90 days
Tracked changes · pricing, features, copy, screenshotsChatty AI Chatbot & Live Chat · 8 changes
- Nov 5descriptionListing copy updated
- Nov 5descriptionListing copy updated
- Nov 5descriptionListing copy updated
- Nov 5descriptionListing copy updated
- Oct 29descriptionListing copy updated
- Oct 29featuresFeatures list updated
- Oct 29descriptionListing copy updated
- Oct 29descriptionListing copy updated
Moose AI Chatbot & Live Chat · 3 changes
- Nov 3descriptionListing copy updated
- Oct 21descriptionListing copy updated
- Aug 22descriptionListing copy updated
9. Quality signals
Reviews · velocity · latest sentiment| Signal | Chatty AI Chatbot & Live Chat | Moose AI Chatbot & Live Chat |
|---|---|---|
| Average rating | 4.9 ★ (1.9k) | 5.0 ★ (490) |
| Rating distribution | 596% 43% 30% 20% 11% | 598% 41% 30% 20% 10% |
| Reviews · last 7 days | +5 | +1 |
| Reviews · last 30 days | +35 | +4 |
| Reviews · last 90 days | +73 | +22 |
5 latest reviews · each app
Chatty AI Chatbot & Live Chat
- Nov 3, 2026
Hazel from custom support was very fast and friendly
- Nov 3, 2026
Very good customer service from chatty, speacially from Mirra. Thank you
- Nov 2, 2026
Merci à Jade pour sa patience et son aide dans la vérification de ma configuration Chatty. Elle a pris le temps de répondre à mes questions et de m’indiquer les points restant à améliorer. Très bon accompagnement !
- Nov 2, 2026
The setup was easy. there were few setting s I was unsure about which Hazel on the live chat helped with with and also made reccemendations based on what i wanted the app to do.
- Oct 31, 2026
Hazel and the online team have been very responsive and helpful. Plus I love the functionality and aesthetic of the Chatty bot. Really excited to add it to my website.
Moose AI Chatbot & Live Chat
- Oct 30, 2026
The app has some many features that you won't feel the need to ever use any other app. You can have faqs and all within the chat window. You can also train your AI chatbot or have your team respond to the messages themselves whatever is convenient. Also there are option to add Scratch Card and Spin Wheel which is a nic
- Oct 29, 2026
very good mabel was helpful in setting up
- Oct 23, 2026
I have had a great experience. Mabel assisted me today and she had so much patience with me and helped me without frustration to get my score back up to 100. I really appreciate Moosedesk. Thank you for your help, you make a difference.
- Oct 15, 2026
Great app. easy setup and custom. great great support. efficient and reactive team. Thank you Ame, Kelly, Mabel and Thomas for your help!
- Oct 6, 2026
Great app so far! Ame was super helpful and kind in reply to my questions.
10. App details
Long-form descriptionChatty AI Chatbot & Live Chat
No time to sell 24/7? Let Chatty AI sales agent handle it with live chat & helpdesk. An AI chat answers pre-sale product questions and knows your products and inventory. The AI Agent recommends products, upsells, applies store discounts, sends checkout links and proactively recovers abandoned carts. It tracks orders, translates chats and hands off to a human when asked. Sales and customer support in omnichannel inbox: WhatsApp, Messenger, Instagram, email and help center. See revenue from chat.
Moose AI Chatbot & Live Chat
MooseDesk is an AI-powered helpdesk for Shopify stores that need faster replies, fewer tickets, and happier customers. The AI chatbot learns instantly from products, FAQs, and past Q&A to answer accurately 24/7 — no manual setup. Automate order tracking and repetitive questions, then seamlessly hand off to live chat when needed. Manage all conversations from one inbox and empower customers with multilingual FAQs. Less support effort. Faster responses. Built to scale with your business.
Frequently asked
Common questions about this comparisonIs Chatty AI Chatbot & Live Chat or Moose AI Chatbot & Live Chat cheaper?
Both Chatty AI Chatbot & Live Chat and Moose AI Chatbot & Live Chat offer a free plan. Chatty AI Chatbot & Live Chat lists no paid plan with a published price; Moose AI Chatbot & Live Chat lists no paid plan with a published price. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.
Which has better reviews, Chatty AI Chatbot & Live Chat or Moose AI Chatbot & Live Chat?
Chatty AI Chatbot & Live Chat (4.9★, 1,898 reviews) and Moose AI Chatbot & Live Chat (5.0★, 490 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
Should I choose Chatty AI Chatbot & Live Chat or Moose AI Chatbot & Live Chat?
Moose AI Chatbot & Live Chat holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Which is faster to set up, Chatty AI Chatbot & Live Chat or Moose AI Chatbot & Live Chat?
Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; Chatty AI Chatbot & Live Chat has more published reviews to read for user-reported install experience (1,898 vs 490).
Which works better for small vs large Shopify App Store merchants?
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: Chatty AI Chatbot & Live Chat has 1,898 published reviews; Moose AI Chatbot & Live Chat has 490 published reviews. Compare plan limits and pricing tiers against your own volume.
Can I migrate data between Chatty AI Chatbot & Live Chat and Moose AI Chatbot & Live Chat?
Migration support varies by app and category. Chatty AI Chatbot & Live Chat and Moose AI Chatbot & Live Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Moose AI Chatbot & Live Chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
11. Other comparisons people make
Apps similar to each onevs Chatty AI Chatbot & Live Chat
vs Moose AI Chatbot & Live Chat
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