Jabra for Salesforce is the #40 ranked telephony app on Salesforce, with a 5.0 average rating from 3 reviews, as a paid app, as of May 30, 2026.
Jabra for Salesforce is a Salesforce AppExchange app by GN Audio. With a rating of 5.0★ from 3 reviews, it currently ranks #40 in the Telephony category.
AppRanks data: Jabra for Salesforce ranks #40 in Telephony on Salesforce AppExchange, placing it in the top 35% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Jabra for Salesforce is a category-leading Salesforce app with a limited review volume. It is listed in the Telephony category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 3 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Published by GN Audio — established developer track record
Cons
- −Limited review base (3) — ratings can shift significantly with new feedback
- −Paid-only pricing (paid) — evaluation requires committing payment details
Looking to switch from Jabra for Salesforce?
See Jabra for Salesforce's alternatives ranked by audit score, rating, and review velocity.
About Jabra for Salesforce
How Jabra for Salesforce works
The Jabra for Salesforce app is a companion app to unleash the full power of Jabra headsets, which offer industry-leading microphones, noise cancellation and comfort. With the app installed, Salesforce users can also:
1) Control voice calls in Salesforce using their Jabra device, (also known as Remote call control). This leads to fewer dropped calls, reduced average handling time, less agent time out of queue, and generally simpler call handling which enables agents to focus on the call itself.
2) Receive hints during voice calls via a live widget on how to improve the quality of their conversation. The Jabra headset uses sensors to provide insight on the agent’s surroundings whether working from a controlled office environment or remotely.
Please note that app features available depend on the specific Jabra headset model used and requires Amazon Connect integrated as telephony platform. For full details on this and system requirements, see the Admin Guide available below, reach out to your Jabra representative or contact Jabra sales for more information.
Key features
- IMPROVE CALL HANDLING EFFECIENCY by allowing users to control availability state and accept, end, swap, mute calls from buttons on a Jabra headset.
- IMPROVE CUSTOMER EXPERIENCE by offering users hints during calls to improve the quality of the call. Data from the headset sensors provides hints on factors including background noise around the user.
- COMPLIANT. No app data will leave or be stored on the users' PCs making compliance and security evaluation simple.
Category rankings
As of May 30, 2026- Telephony#40of 115Top 35%
- Customer Service#389of 1,086Top 36%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Jabra for Salesforce doesn't have curated competitor matchups yet. Other tracked telephony apps on Salesforce:
Where Jabra for Salesforce stands in the Telephony category
Jabra for Salesforce ranks #40 of 115 apps in the Telephony category, placing it in the top 35% of the listing.
Languages & integrations
Languages supported
How does this listing score?
Get a free audit with 30+ checks on listing quality.
Frequently asked questions
What is Jabra for Salesforce?
Jabra for Salesforce is an app for Salesforce. It currently holds a 5.0-star rating from 3 merchant reviews, and it has been listed on the marketplace since 2022. It is listed under the Telephony category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by GN Audio.
Is Jabra for Salesforce free?
Jabra for Salesforce does not offer a permanent free plan on Salesforce. Pricing starts at 1, and the listed tiers are Default Plan. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Jabra for Salesforce?
Jabra for Salesforce is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Telephony category on Salesforce.
Where does Jabra for Salesforce rank on Salesforce?
Jabra for Salesforce currently sits at position #40 in the Telephony category on Salesforce. That places it in the top 35% of 115 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.