Mirage Connector for Service Cloud Voice - BYOT is the #87 ranked telephony app on Salesforce, as a paid app, as of Sep 12, 2026.
Mirage Connector for Service Cloud Voice - BYOT is a Salesforce AppExchange app by Unaric.
AppRanks data: Mirage Connector for Service Cloud Voice - BYOT ranks #87 in Telephony on Salesforce AppExchange, placing it in the top 72% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Mirage Connector for Service Cloud Voice - BYOT is a newly-listed Salesforce app with a limited review volume. It is listed in the Telephony category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +Published by Unaric — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
- −Paid-only pricing (paid) — evaluation requires committing payment details
Looking to switch from Mirage Connector for Service Cloud Voice - BYOT?
See Mirage Connector for Service Cloud Voice - BYOT's alternatives ranked by audit score, rating, and review velocity.
About Mirage Connector for Service Cloud Voice - BYOT
How Mirage Connector for Service Cloud Voice - BYOT works
Use the power of Service Cloud voice and add it to your existing phone system and phone provider. On premise PBX like Aastra, Allworx, Alcatel, Asterisk, Auerswald, Avaya, Cisco, ESI, Enreach, Ericsson, Hipath, Innovaphone, GoTo, Mitel, NEC, Nortel, Octopus, Panasonic, Samsung, Siemens, Shortel, Swyx, Unify, Wildix, 3CX, Toshiba, Telekom, Yeastar, Cloud PBX like Nfon, Nextiva, Placetel, Sipgate, Broadsoft, Swisscom, MS Teams
Key features
- PHONE SYSTEM Different ways to connect to a phone system (server and PC based TAPI / CSTA, uaCSTA handset, SoftPhone or Microsoft Teams ). No change in PBX setup required. Keep existing phone provider.
- MS-Teams Make calls with Microsoft Teams and Service Cloud Voice by connecting your SIP-Trunk /SBC Several MS-Teams integration options Teams as a contact center and direct MS-Teams integration via Direct Routing / Microsoft Calling Plan
- Multiple phone systems supported in one Salesforce organization. Contact Center Suite option with Automatic Call Distribution based on Salesforce data and Audio Recording archiving and linking to Salesforce
Category rankings
As of Sep 13, 2026- Telephony#87of 122Top 72%
- Customer Service#950of 1,137Top 84%
- Sales#1506of 1,768Top 86%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Mirage Connector for Service Cloud Voice - BYOT ranks for 5 keywords across Salesforce AppExchange. Here are the top 3:
- Rank #6
- Rank #7
- 3.teamsRank #7
Competitors & alternatives
Mirage Connector for Service Cloud Voice - BYOT doesn't have curated competitor matchups yet. Other tracked telephony apps on Salesforce:
Frequently asked questions
What is Mirage Connector for Service Cloud Voice - BYOT?
Mirage Connector for Service Cloud Voice - BYOT is an app for Salesforce. It is published on Salesforce AppExchange and tracked by AppRanks, and it has been listed on the marketplace since 2021. It is listed under the Telephony category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Unaric.
Is Mirage Connector for Service Cloud Voice - BYOT free?
Mirage Connector for Service Cloud Voice - BYOT does not offer a permanent free plan on Salesforce. Pricing starts at 25, and the listed tiers are 1 year contract. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Mirage Connector for Service Cloud Voice - BYOT?
Mirage Connector for Service Cloud Voice - BYOT is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Telephony category on Salesforce.
Where does Mirage Connector for Service Cloud Voice - BYOT rank on Salesforce?
Mirage Connector for Service Cloud Voice - BYOT currently sits at position #87 in the Telephony category on Salesforce. That places it in the top 71% of 122 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Mirage Connector for Service Cloud Voice - BYOT integrate with?
Mirage Connector for Service Cloud Voice - BYOT lists 6 integrations on its Salesforce marketplace page. The most prominent are Marketing Cloud, Financial Services Cloud, Health Cloud, Sales Cloud, Service Cloud, Platform Cloud. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.
What languages does Mirage Connector for Service Cloud Voice - BYOT support?
Mirage Connector for Service Cloud Voice - BYOT declares support for 2 languages on its Salesforce marketplace listing: en, de. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.