ValueText | Multi-Channel Messaging App for Salesforce | SMS, WhatsApp, Telegram for Salesforce AppExchange
ValueText | Multi-Channel Messaging App for Salesforce | SMS, WhatsApp, Telegram is the #7 ranked marketing automation app on Salesforce, with a 5.0 average rating from 127 reviews, as a paid app, as of Sep 3, 2026.
ValueText | Multi-Channel Messaging App for Salesforce | SMS, WhatsApp, Telegram is a Salesforce AppExchange app by ValueText | WorkDial. With a rating of 5.0★ from 127 reviews, it currently ranks #7 in the Marketing Automation category.
AppRanks data: ValueText | Multi-Channel Messaging App for Salesforce | SMS, WhatsApp, Telegram ranks #7 in Marketing Automation on Salesforce AppExchange, placing it in the top 5% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
ValueText | Multi-Channel Messaging App for Salesforce | SMS, WhatsApp, Telegram is a category-leading Salesforce app with a growing review traction. It is listed in the Marketing Automation category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 127 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Published by ValueText | WorkDial — established developer track record
Cons
- −Paid-only pricing (paid) — evaluation requires committing payment details
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About ValueText | Multi-Channel Messaging App for Salesforce | SMS, WhatsApp, Telegram
How ValueText | Multi-Channel Messaging App for Salesforce | SMS, WhatsApp, Telegram works
ValueText is the top-rated Salesforce-native SMS, WhatsApp & AI agents app, rated 4.9+ on AppExchange. Automate 1:1 and bulk communication using AI agents, chatbots, smart workflows, fallback routing, and analytics — all inside Salesforce.
Run campaigns, qualify leads, send alerts, and respond instantly from a unified console. ValueText supports recordings, attachments, scheduling, Flow/Apex triggers, and WhatsApp-to-SMS fallback to ensure delivery.
Core Features: ✔ 1:1 & Bulk Messaging via SMS, WhatsApp, MMS ✔ AI Agents, Chatbots & ChatGPT Integration ✔ Unified Chat Console for every Salesforce record ✔ Smart Templates, Reminders & Routing ✔ Real-Time Notifications & Scheduling ✔ Opt-in/Opt-out, End-to-End Encryption ✔ GDPR, HIPAA, TCPA & SOC2 Compliant ✔ Reports & Analytics Dashboards ✔ Multi-region numbers & compliance bundles
Used across Finance, Healthcare, Real Estate, Education & more. Trusted by Yamaha, Fujifilm, Cleber, Singlife, PCCW, Fonterra, Legrand and 250+ organisations worldwide.
Pair with WorkDial for the complete Salesforce-native communication stack — voice and messaging, unified inside Salesforce.
🎯 Request a sandbox configured for your Salesforce org.
Key features
- Native Salesforce SMS, WhatsApp & AI Agents Top-rated Salesforce-native messaging, rated 4.9+ on AppExchange. . Send and receive SMS, WhatsApp, and AI agent conversations from inside Salesforce. Every message lives natively on the record.
- Bulk & 1:1 SMS and WhatsApp Campaigns Launch high-volume SMS and WhatsApp campaigns from list views, reports, or CSV uploads. Personalise with dynamic templates. Ideal for marketing, lead engagement, and real-time customer support.
- Unified Messaging Console on Every Record Manage every SMS, WhatsApp, and AI agent conversation from a single console tied to the Salesforce record. Full thread history, attachments, and context — no tabs, no context switching.
- AI Agents, Chatbots & ChatGPT Integration Qualify leads, answer FAQs, and route messages with AI agents and chatbots. The AI agent provides contextual replies, automates record updates, and escalates to humans — directly in Salesforce.
- Automation with Flow, Apex & Triggers Trigger SMS and WhatsApp messages from any Salesforce action or criteria using Flow, Apex, or Process Builder. Automate follow-ups, alerts, and reminders — no external sync, no custom code required.
- Real-Time Alerts & Smart Notifications Instant WhatsApp and SMS alerts for new leads, case updates, missed calls, and campaign events. Monitor performance with dashboards tracking delivery, open, response, and engagement rates.
- Analytics Dashboards on Every Campaign Track SMS and WhatsApp performance with real-time metrics. Analyse delivery, open, click, and response rates natively in Salesforce. Optimise outreach and measure campaign ROI across your org.
- Enterprise Security & Compliance GDPR, HIPAA, TCPA and SOC2 compliant. Opt-in/opt-out management, end-to-end encryption, audit trails, and Salesforce permission sets — every message meets enterprise communication standards.
- Pair with WorkDial for the Complete Stack Add WorkDial for native Salesforce CTI, dialer, and WhatsApp voice. Together, ValueText and WorkDial form the complete Salesforce-native communication stack — voice and messaging, one org, one vendor.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- AI Agent FunctionalityLeverage AI agents to enhance customer interactions and support.
- Bulk MessagingSend messages to multiple recipients at once for efficient communication.
- Chatbot IntegrationImplement chatbots to enhance customer service and engagement.
- Custom DashboardsCreate interactive dashboards tailored to your analytics needs.
- Real-Time NotificationsGet immediate alerts for important updates and events.
- Content SchedulingSchedule content to be published at specific times automatically.
- WhatsApp CRM IntegrationConnect your CRM with WhatsApp for seamless communication and customer engagement.
Category rankings
As of Sep 4, 2026- Marketing Automation#7of 154Top 5%
- Telephony#7of 122Top 6%
- Marketing#26of 936Top 3%
- Customer Service#32of 1,112Top 3%
- Sales#43of 1,713Top 3%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
ValueText | Multi-Channel Messaging App for Salesforce | SMS, WhatsApp, Telegram ranks for 48 keywords across Salesforce AppExchange. Here are the top 3:
- Rank #1
- Rank #1
- Rank #1
Competitors & alternatives
ValueText | Multi-Channel Messaging App for Salesforce | SMS, WhatsApp, Telegram doesn't have curated competitor matchups yet. Other tracked marketing automation apps on Salesforce:
Frequently asked questions
What is ValueText | Multi-Channel Messaging App for Salesforce | SMS, WhatsApp, Telegram?
ValueText | Multi-Channel Messaging App for Salesforce | SMS, WhatsApp, Telegram is an app for Salesforce. It currently holds a 5.0-star rating from 127 merchant reviews, and it has been listed on the marketplace since 2017. It is listed under the Marketing Automation category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by ValueText | WorkDial.
Is ValueText | Multi-Channel Messaging App for Salesforce | SMS, WhatsApp, Telegram free?
ValueText | Multi-Channel Messaging App for Salesforce | SMS, WhatsApp, Telegram does not offer a permanent free plan on Salesforce. Pricing starts at 7, and the listed tiers are Essential, Professional, Advanced. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses ValueText | Multi-Channel Messaging App for Salesforce | SMS, WhatsApp, Telegram?
ValueText | Multi-Channel Messaging App for Salesforce | SMS, WhatsApp, Telegram is actively installed across Salesforce stores tracked by AppRanks. Its review base of 127 suggests adoption is concentrated in growth-stage and mid-market stores. It is part of the Marketing Automation category on Salesforce.
Where does ValueText | Multi-Channel Messaging App for Salesforce | SMS, WhatsApp, Telegram rank on Salesforce?
ValueText | Multi-Channel Messaging App for Salesforce | SMS, WhatsApp, Telegram currently sits at position #7 in the Marketing Automation category on Salesforce. That places it in the top 5% of 154 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does ValueText | Multi-Channel Messaging App for Salesforce | SMS, WhatsApp, Telegram integrate with?
ValueText | Multi-Channel Messaging App for Salesforce | SMS, WhatsApp, Telegram lists 4 integrations on its Salesforce marketplace page. The most prominent are Sales Cloud, Service Cloud, Marketing Cloud, Sales Cloud. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.
What languages does ValueText | Multi-Channel Messaging App for Salesforce | SMS, WhatsApp, Telegram support?
ValueText | Multi-Channel Messaging App for Salesforce | SMS, WhatsApp, Telegram declares support for 16 languages on its Salesforce marketplace listing: nl, en, fi, fr, de, da, with 10 additional locales documented on the marketplace listing. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.