ValueText : SMS, WhatsApp for Salesforce: bulk SMS, WebChat, AI agents, Chatbot for Salesforce
- Category rank
- #3 in Telephony
- Price from
- $7 / user / month (USD)
- Listing audit
- 73/100
ValueText : SMS, WhatsApp for Salesforce: bulk SMS, WebChat, AI agents, Chatbot is a Salesforce AppExchange app by ValueText | WorkDial. With a rating of 5.0★ from 131 reviews, it currently ranks #3 in the Telephony category.
ValueText : SMS, WhatsApp for Salesforce: bulk SMS, WebChat, AI agents, Chatbot is the #3 ranked Telephony app on Salesforce, with a 5.0 average rating from 131 reviews, as a paid app, as of Oct 20, 2026.
AppRanks verdict
Generated from marketplace data as of Oct 20, 2026
ValueText : SMS, WhatsApp for Salesforce: bulk SMS, WebChat, AI agents, Chatbot is a category-leading Telephony app on Salesforce, ranked #3 of 123 in the category. It holds a 5.0★ average from 131 reviews on Salesforce. There is no free plan — compare the paid plans below before installing.
Pros
- +#3 of 123 in Telephony
- +5.0★ average across 131 reviews
- +Listed on Salesforce since 2017
Cons
- −No free plan (paid) — evaluation needs a paid plan or a trial
About ValueText : SMS, WhatsApp for Salesforce: bulk SMS, WebChat, AI agents, Chatbot
How ValueText : SMS, WhatsApp for Salesforce: bulk SMS, WebChat, AI agents, Chatbot works
ValueText is a Salesforce-native messaging platform for SMS, text messaging, WhatsApp, MMS and WebChat, every conversation on the record.
Send one-to-one SMS from a chat console on any record, bulk SMS and group SMS from list views, reports and campaigns, and automate SMS and WhatsApp in Salesforce Flow. Automate lead qualification, FAQs, routing and follow-ups with AI agents and chatbots, and escalate to a person at any point. Use dynamic templates, scheduling with time zones and business hours, auto responses and reminders.
Every message, attachment and audio file is captured natively on the record, with conversation labels, reports and dashboards for SMS and WhatsApp performance. Opt-in and opt-out work at keyword, URL, record, org and time level. SMS-to-WhatsApp fallback routing picks the channel that will land. Numbers from $1 a month.
ValueText is ISO 27001:2022 certified and signs BAAs. Data masking, encryption and file-type restrictions are built in, and opt-in and opt-out support GDPR and TCPA consent obligations.
Deploy across sales, service and marketing to send alerts, qualify leads and run SMS and WhatsApp programmes company-wide.
Key features
- Native Salesforce SMS, WhatsApp & AI Agents Rated 4.9+ on AppExchange. Send and receive SMS, text messages, WhatsApp, MMS, WebChat and AI agent conversations inside Salesforce. Every message lives natively on the record, not in a separate tool.
