GoContact CTI Plugin for Salesforce | Telephony | Click-to Dial for Salesforce AppExchange
By GoContact
GoContact CTI Plugin for Salesforce | Telephony | Click-to Dial is the #103 ranked telephony app on Salesforce, as a paid app, as of Sep 12, 2026.
GoContact CTI Plugin for Salesforce | Telephony | Click-to Dial is a Salesforce AppExchange app by GoContact.
AppRanks data: GoContact CTI Plugin for Salesforce | Telephony | Click-to Dial ranks #103 in Telephony on Salesforce AppExchange, placing it in the top 85% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
GoContact CTI Plugin for Salesforce | Telephony | Click-to Dial is a newly-listed Salesforce app with a limited review volume. It is listed in the Telephony category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +Published by GoContact — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
- −Paid-only pricing (paid) — evaluation requires committing payment details
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About GoContact CTI Plugin for Salesforce | Telephony | Click-to Dial
How GoContact CTI Plugin for Salesforce | Telephony | Click-to Dial works
Salesforce Lightning Omnichannel Salesforce integration for all communication channels. GoContact has all the channels you need natively integrated: Voice, Tickets, Webchat and Social Networks
Integration with External Telephone System Total integration with any existing call Centre at clients premises or GoContact.
Competitive calling cost with free Inbound Competitive prices for national and international calls with free inbound and GoContact integration with Salesforce.
Fixed and Mobile DDIs Possibility of using Fixed or Mobile DDIs in your calls.
Reporting and Call Scripts Real-time business insights and flexible, comprehensive construction of service model.
Quality module with recording Integrated employee assessment with recording option.
Power and predictive dialler Power and Predictive diallers with automatic call recycling that increases conversion rates.
Automatic IVR Campaigns IVR campaigns allow to make calls to customers without requiring agents.
Single Support Center From telecom to operation and reporting, everything is combined in a single support system.
Key features
- GoContact’s Plugin was designed from scratch with the goal of making the most of the reduced work area and maximizing its functionalities from the agent standpoint.
- Salesforce platform integration allows to automatize agents and business daily processes by contextualizing all interactions with respective Salesforce clients and by storing such interactions into accounts as cases..
- This plugin can also reflect Salesforce agent status (busy, available, etc.) and launch calls (Click to Dial) according to statuses directly from Salesforce to the Plugin in GoContact.
Category rankings
As of Sep 12, 2026- Telephony#103of 122Top 85%
- Customer Service#847of 1,137Top 75%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
GoContact CTI Plugin for Salesforce | Telephony | Click-to Dial doesn't have curated competitor matchups yet. Other tracked telephony apps on Salesforce:
Frequently asked questions
What is GoContact CTI Plugin for Salesforce | Telephony | Click-to Dial?
GoContact CTI Plugin for Salesforce | Telephony | Click-to Dial is an app for Salesforce. It is published on Salesforce AppExchange and tracked by AppRanks, and it has been listed on the marketplace since 2019. It is listed under the Telephony category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by GoContact.
Is GoContact CTI Plugin for Salesforce | Telephony | Click-to Dial free?
GoContact CTI Plugin for Salesforce | Telephony | Click-to Dial does not offer a permanent free plan on Salesforce. Pricing starts at 50, and the listed tiers are GoContact. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses GoContact CTI Plugin for Salesforce | Telephony | Click-to Dial?
GoContact CTI Plugin for Salesforce | Telephony | Click-to Dial is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Telephony category on Salesforce.
Where does GoContact CTI Plugin for Salesforce | Telephony | Click-to Dial rank on Salesforce?
GoContact CTI Plugin for Salesforce | Telephony | Click-to Dial currently sits at position #103 in the Telephony category on Salesforce. That places it in the top 84% of 122 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What languages does GoContact CTI Plugin for Salesforce | Telephony | Click-to Dial support?
GoContact CTI Plugin for Salesforce | Telephony | Click-to Dial declares support for 2 languages on its Salesforce marketplace listing: en, pt. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.