These 10 apps lead WordPress Plugin Directory's Ticket system category as of September 2026 — ranked by user rating, review count, and audit score, refreshed every 24 hours from the canonical WordPress marketplace listing.
Discover the top-rated ticket system apps available on WordPress Plugin Directory. Rankings based on user ratings, review count, and market performance.
This is the curated shortlist — the top-ranked ticket system apps. To browse every ticket system app on WordPress Plugin Directory, see the full Ticket system category.
This list ranks the top 10 WordPress apps classified under Ticket system by the source marketplace's own taxonomy — apps appear here only because WordPress Plugin Directory itself tags them in this category, not because of any AppRanks editorial decision. Within the category set, ranking uses a Bayesian-ish blend of average rating × natural log of review count: the formula is , so a high-rating-low-review app doesn't leapfrog an established listing on a single 5-star outlier. The blend favors apps that are both well-reviewed AND have an established user base.
rating × ln(reviewCount + 1)AppRanks does not invent a proprietary score for public surfaces — the rank shown mirrors the marketplace's published category position exactly, scraped on a 12-24 hour refresh cycle from the canonical WordPress Plugin Directory listing. The category lookup happens at request time and the page is cached at the edge for 1 hour to absorb traffic spikes; the underlying ranking data refreshes daily so the list stays accurate within one day of any source change. AppRanks does not editorially promote or demote apps based on advertiser or partnership status — the same blend formula applies uniformly across every app on this platform.
Ranks #1 in the WordPress Plugin Directory ticket system category as a mixed-rating listing. Currently has an early-stage review volume (3 reviews). Position holds for the trailing 30-day window.
Pick if: Pick this if you want an emerging ticket system option — Memoria Ticket System ranks #1 on WordPress Plugin Directory and is still building review depth.
Ranks #2 in the WordPress Plugin Directory ticket system category as a mixed-rating listing. An early-stage review volume (6 reviews) with a no-rating average. Position holds for the trailing 30-day window.
Pick if: Pick this if you want an emerging ticket system option — TD Ticket System ranks #2 on WordPress Plugin Directory and is still building review depth.
Awesome Support – WordPress HelpDesk & Support Plugin
Ranks #3 in the WordPress Plugin Directory ticket system category as a mixed-rating listing. Tracks at no-rating across 194 reviews — growing review traction. Position holds for the trailing 30-day window.
Pick if: Pick this if you want an emerging ticket system option — Awesome Support – WordPress HelpDesk & Support Plugin ranks #3 on WordPress Plugin Directory and is still building review depth.
Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin
Holds position #4 in the WordPress Plugin Directory ticket system category as a category-leading listing. Currently has an early-stage review volume (8 reviews). Refresh: daily from the source marketplace.
Currently sits at #5 in the WordPress Plugin Directory ticket system category as a well-rated listing. An early-stage review volume (12 reviews) with a no-rating average. Refresh: daily from the source marketplace.
Customer Support Ticket System & Helpdesk
Holds position #6 in the WordPress Plugin Directory ticket system category as a well-rated listing. Tracks at no-rating across 27 reviews — early-stage review volume. Refresh: daily from the source marketplace.
ELEX WordPress HelpDesk & Customer Ticketing System
Currently sits at #7 in the WordPress Plugin Directory ticket system category as a mixed-rating listing. Currently has an early-stage review volume (7 reviews). AppRanks tracks this listing on a 24-hour cycle.
WP Advanced Ticket System, Elite Support Helpdesk
Holds position #8 in the WordPress Plugin Directory ticket system category as a well-rated listing. An early-stage review volume (58 reviews) with a no-rating average. AppRanks tracks this listing on a 24-hour cycle.
Support Helpdesk Ticket System Lite
Currently sits at #9 in the WordPress Plugin Directory ticket system category as a mixed-rating listing. Tracks at no-rating across 0 reviews — early-stage review volume. AppRanks tracks this listing on a 24-hour cycle.
Freelancer Support System – Client Ticket Manager
Holds position #10 in the WordPress Plugin Directory ticket system category as a well-rated listing. Currently has an early-stage review volume (4 reviews). Source: WordPress Plugin Directory's own published category position.
Same data as the ranked cards, condensed into a sortable-by-eye grid: rating × review depth × pricing tier across the top 10 ticket system apps on WordPress Plugin Directory.
| # | App | Rating | Reviews | Pricing |
|---|---|---|---|---|
| 1 | Memoria Ticket System | 3.7★ | 3 | — |
| 2 | TD Ticket System | 2.8★ | 6 | — |
| 3 | Awesome Support – WordPress HelpDesk & Support Plugin | 3.5★ | 194 | — |
| 4 | Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin | 5.0★ | 8 | — |
| 5 | Nirweb support | 4.2★ | 12 | — |
| 6 | Customer Support Ticket System & Helpdesk | 4.3★ | 27 | — |
| 7 | ELEX WordPress HelpDesk & Customer Ticketing System | 3.9★ | 7 | — |
| 8 | WP Advanced Ticket System, Elite Support Helpdesk | 4.0★ | 58 | — |
| 9 | Support Helpdesk Ticket System Lite | 0.0★ | 0 | — |
| 10 | Freelancer Support System – Client Ticket Manager | 4.0★ | 4 | — |
Want to compare any two apps in detail (features, ratings trend, pricing plans side-by-side)? Open the head-to-head page from the "Compare to #N" link on each card above. Custom multi-app comparisons, historical rank trajectory, and CSV export are available on a paid plan.
Methodology details: /glossary/audit-score · /about.
Paid plans unlock watchlists, multi-category comparisons, CSV export, and a full historical rank trajectory across every app on this list. The list itself stays free to read.
Start Free Trial