WP Advanced Ticket System, Elite Support Helpdesk for WordPress

This WordPress plugin adds the features of a complete support ticket system for WordPress. This allows users to submit tickets to report problems or get support on whatever you want directly through your WordPress website. Users can set the status, priority, product and type of each ticket submitted into this WordPress support plugin. WATS is perfect WordPress plugin for support plus advanced issue management.

Plugin’s Official website WP Advanced Ticket System : ticket-system.net.

On the official website, you’ll find detailed setup instructions, anwsers to FAQ and premium release order page.

WATS offers multiple ways for your customers to submit tickets :

through the frontend form without any authentication nor registration (Premium release)

through the admin site via the shared guest user feature without any registration

through the admin side for all users with a minimum level of contributor

directly by email (Premium release)

WP Advanced Ticket System key features Free release of WordPress support plugin :

ticket submission through the admin for registered users

ticket submission through the admin for unregistered users via the shared guest user feature

ticket submission and update on behalf of users, usefull for call centre

priority, status, type and product values preset by the admin

priority, status, type and product keys definition and update for each ticket