Tickzo – Support Ticket System for WordPress Plugin Directory
Tickzo – Support Ticket System is a WordPress Plugin Directory app by Thorsten Glander.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Tickzo – Support Ticket System is a newly-listed WordPress app with a limited review volume. Category data on the canonical marketplace listing is currently incomplete, so AppRanks falls back to platform-wide rather than category-relative comparison for this listing. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical WordPress Plugin Directory listing.
Pros
- +Published by Thorsten Glander — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
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How Tickzo – Support Ticket System works
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Tickzo is a comprehensive support ticket system that helps you manage customer inquiries efficiently. Perfect for businesses, online stores, and service providers who want to provide excellent customer support directly from their WordPress site.
Key Features
Unlimited Tickets – Create and manage unlimited support tickets
Unlimited Categories – Organize tickets with custom categories
Priority Levels – Set ticket priorities (Low, Normal, High)
Status Management – Track tickets with Open, Pending, and Closed statuses
Email Notifications – Automatic email alerts for new tickets and replies
User-Friendly Frontend – Beautiful ticket submission forms for your customers
Admin Dashboard – Comprehensive admin interface with statistics
Multilingual Ready – Full translation support (i18n)
Shortcodes – Easy integration with [tickzo_form] and [tickzo_tickets]
Responsive Design – Works perfectly on mobile, tablet, and desktop
How It Works
Install and activate the plugin
Add the [tickzo_form] shortcode to any page for ticket submission
Add the [tickzo_tickets] shortcode to display user tickets
Manage all tickets from the WordPress admin dashboard
Respond to customer inquiries with ease
Perfect For
Small businesses
E-commerce stores (WooCommerce, etc.)
Service providers
Educational institutions
Membership sites
Any website that needs customer support
Pro Version Available Upgrade to Tickzo Pro for advanced features:
Agent Management – Multiple support agents with role-based access
Advanced Reporting – Detailed analytics and performance reports
Custom Status & Priorities – Create your own workflow
Email Template Editor – Customize notification emails
SLA Management – Set and track service level agreements
Ticket Automation – Auto-assignment and workflows
Priority Support – Get help when you need it
Learn more about Tickzo Pro
Documentation & Support
Documentation
Support Forum
Feature Requests
Privacy Policy Tickzo stores ticket data in your WordPress database. The plugin does not:
* Send data to external services
* Track users without consent
* Store unnecessary personal information
* Share data with third parties
All data remains on your server and under your control.
Credits Developed by Thorsten Glander
Support For support questions, please use the Press Suite Support.
For Pro version support, please visit Press Suite Support.
Keyword rankings
Tickzo – Support Ticket System ranks for 1 keywords across WordPress Plugin Directory. Here are the top 1:
- 1.helpdeskRank #204
Competitors & alternatives
AppRanks tracks competitor sets per category. For Tickzo – Support Ticket System, the independent listing audit includes a competitive context section, and the full WordPress app index shows the broader marketplace landscape this app competes in. Sign up free to surface a side-by-side competitor matrix customized to your tracked apps.
Frequently asked questions
What is Tickzo – Support Ticket System?
Tickzo – Support Ticket System is an app for WordPress. It is published on WordPress Plugin Directory and tracked by AppRanks, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. AppRanks tracks its category position, review-velocity trend, and the top alternatives in the same space. Developed by Thorsten Glander.