Support Helpdesk Ticket System Lite for WordPress Plugin Directory
Support Helpdesk Ticket System Lite is a WordPress app, with a 5.0 average rating from 2 reviews, as of July 9, 2026.
Support Helpdesk Ticket System Lite is a WordPress Plugin Directory app by M. Ali Saleem. With a rating of 5.0★ from 2 reviews.
AppRanks data: Support Helpdesk Ticket System Lite ranks #0 in helpdesk on WordPress Plugin Directory, placing it in the top 1% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Support Helpdesk Ticket System Lite is a category-leading WordPress app with a limited review volume. It is listed in the Support category on WordPress Plugin Directory, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 2 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical WordPress Plugin Directory listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Published by M. Ali Saleem — established developer track record
Cons
- −Limited review base (2) — ratings can shift significantly with new feedback
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See Support Helpdesk Ticket System Lite's alternatives ranked by audit score, rating, and review velocity.
How Support Helpdesk Ticket System Lite works
Host A Support Tickets System Website with WordPress.
Multi Helpdesk empowers your WordPress with the helpdesk ticket system Business Model. Where companies from all around the globe could join your website to host their own support system.
General Features Responsive Layout
Multiple skins
Companies on Subdomains.
Usage Documentation
Developer Documentation
Changeable Themes
Features Can be Extended.
Company Admin Features Can Create Helpdesk
Configure Support Homepage
Configure FAQ (html/text)
Configure Company Introduction (html/text)
Can add/edit/view/delete Agents
Can add/edit/view/delete/block Customers
Can respond To Tickets
Can assign Tickets To Agents
Configure Tickets Settings
Change Skin
Premium Admin Demo
Customer Features Can Edit Profile
Can Create Ticket
Can Solve Ticket
Can Rate Tickets
Premium Customer Demo
Agent Features Can add/edit/view/delete/block Customers
Can Respond To Tickets
Can Close Tickets
Can Edit Profile
Pro Features
Core UI Theme
Admin LTE Theme
Get Pro
Category rankings
As of Jul 9, 2026- helpdesk#0of 84Top 1%
- Support#0of 106Top 1%
- Support system#0of 6Top 1%
- Ticket#0of 11Top 1%
- Ticket system#0of 14Top 1%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Support Helpdesk Ticket System Lite ranks for 3 keywords across WordPress Plugin Directory. Here are the top 3:
Competitors & alternatives
Support Helpdesk Ticket System Litedoesn't have curated competitor matchups yet. Other tracked support apps on WordPress:
Where Support Helpdesk Ticket System Lite stands in the Support category
Support Helpdesk Ticket System Lite ranks #0 of 106 apps in the Support category, placing it in the top 1% of the listing.
Frequently asked questions
What is Support Helpdesk Ticket System Lite?
Support Helpdesk Ticket System Lite is an app for WordPress. It currently holds a 5.0-star rating from 2 merchant reviews, and AppRanks has been tracking its public marketplace data on a daily refresh cycle. It is listed under the Support category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by M. Ali Saleem.
Who uses Support Helpdesk Ticket System Lite?
Currently around 10 active stores have installed Support Helpdesk Ticket System Lite. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Support category on WordPress.