- Listing audit
- 46/100
Simple Support Tickets is a WordPress Plugin Directory app by susheelhbti.
AppRanks verdict
Generated from marketplace data as of Sep 11, 2026
Simple Support Tickets is a WordPress app. It has no reviews on WordPress yet.
Pros
- No standout positives in the measured data.
Cons
- −No reviews yet — fit and reliability are unverified by other merchants
How Simple Support Tickets works
Support Tickets
Users can submit support tickets from the front end. Admins manage and reply from the backend.
Email notifications
Automatic email notifications are sent when tickets are created or replied to.
Restricted access
Users see only their own tickets. Admins see all tickets.
Multiple categories
Tickets can be categorised as Disputed, Support, or Other.
Live Chat
Admins can use the Live Chat panel for real-time replies on a ticket.
Standardized capabilities
AppRanks hasn't mapped this app to standardized capabilities yet. The developer's own feature list is shown above.
Ratings and reviews
Keyword rankings
Simple Support Tickets ranks for 2 keywords across WordPress Plugin Directory. Here are the top 2:
- 1.helpdesk