WhatsApp Connector by Respira for Zendesk Marketplace
WhatsApp Connector by Respira is the #5 ranked crm and marketing app on Zendesk, with a 5.0 average rating from 21 reviews, with a free plan available, as of Sep 13, 2026.
WhatsApp Connector by Respira is a Zendesk Marketplace app by Respira Internet. With a rating of 5.0★ from 21 reviews, it currently ranks #5 in the CRM and Marketing category.
AppRanks data: WhatsApp Connector by Respira ranks #5 in CRM and Marketing on Zendesk Marketplace, placing it in the top 3% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
WhatsApp Connector by Respira is a category-leading Zendesk app with a limited review volume. It is listed in the CRM and Marketing category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 21 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Respira Internet — established developer track record
Cons
- −Limited review base (21) — ratings can shift significantly with new feedback
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About WhatsApp Connector by Respira
How WhatsApp Connector by Respira works
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You need a Zendesk Suite Professional or Enterprise license for this app to work. If you would like to learn more about upgrading to Zendesk Suite Professional or Enterprise, please speak to your Zendesk representative who will be happy to help.
This enterprise class app:
Sends immediate and scheduled WhatsApp Proactive messages from the ticket sidebar and the top navbar in the Zendesk Agent workspace.
Notifies you instantly if your message does not reach the recipient.
Supports multiple phone lines and users.
Sends bulk WhatsApp messages using Excel and .csv files.
Solves the Facebook 24h response limit issue.
Integrates seamlessly with Zendesk Support.
See how it works:
Ticket sidebar app
Bulk messages from file
Add WhatsApp Proactive Messaging into your workflows
Start WhatsApp conversations, track them, and act automatically on customer´s responses.
Avoid the 24h response limit from Facebook.
Send messages with videos, documents, images, action buttons, etc.
Add Proactive WhatsApp messages to new or existing conversations and to different recipients.
Send messages programmatically using our API.
Enable macros, triggers and automations to send WhatsApp messages.
Send Bulk WhatsApp messages from excel or csv files.
Schedule deliveries and manage WhatsApp templates without accessing the WhatsApp administrator.
All with zero coding.
Track your conversations and add automatic flows
Monitor messaging activity using Zendesk Support Views and Zendesk Explore Reports.
Get notified instantly if a message cannot be delivered.
Get tickets updated with internal notes and tags about delivery results.
Update the ticket automatically when your customer responds in a certain way.
Extensive documentation
Visit our help center and our website for more information on installation, use cases, error management, and more.
Data management
At Respira, we only store the minimum data required for message delivery: phone numbers and template texts with parameters. Data lives in a dedicated server in Spain (EU) for 90 days. You can opt for an independent database or have our software running on your own infrastructure. More information in our website.
Data disclosure
Data Collection and Usage
This app processes limited customer data to send WhatsApp messages on behalf of Zendesk agents:
Customer phone number
Customer name (if available in the Zendesk ticket)
Customer email (if entered in excel and csv files)
Message parameters entered by the Zendesk agent
Ticket identifier and related metadata
Purpose of Data Processing
Sending WhatsApp messages to customers from within Zendesk
Associating sent messages with the relevant Zendesk ticket
Third-Party Data Sharing
The application uses the Conversations API from Zendesk. This app does not use Meta´s WhatsApp Cloud API or any other third-party service. Zendesk processes the data according to its own privacy policies.
Data Storage
Personal data is stored in a dedicated server in Spain (EU) for 90 days.
Data Security
All communications are transmitted over secure HTTPS connections.
User Control
Agents control when messages are sent. No automated messages are sent without agent action unless configured by the administrator.
Developed by Respira Internet.
Screenshots
Category rankings
As of Sep 13, 2026- CRM and Marketing#5of 231Top 3%
- Messaging#7of 193Top 4%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
WhatsApp Connector by Respira ranks for 1 keywords across Zendesk Marketplace. Here are the top 1:
- 1.messagesRank #20
Competitors & alternatives
WhatsApp Connector by Respira doesn't have curated competitor matchups yet. Other tracked crm and marketing apps on Zendesk:
Frequently asked questions
What is WhatsApp Connector by Respira?
WhatsApp Connector by Respira is an app for Zendesk. It currently holds a 5.0-star rating from 21 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the CRM and Marketing category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Respira Internet.
Who uses WhatsApp Connector by Respira?
WhatsApp Connector by Respira is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the CRM and Marketing category on Zendesk.
Where does WhatsApp Connector by Respira rank on Zendesk?
WhatsApp Connector by Respira currently sits at position #5 in the CRM and Marketing category on Zendesk. That places it in the top 2% of 231 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.