CRM and Deals is the #10 ranked crm and marketing app on Zendesk, with a 5.0 average rating from 10 reviews, with a free plan available, as of Sep 12, 2026.
CRM and Deals is a Zendesk Marketplace app by Growthdot. With a rating of 5.0★ from 10 reviews, it currently ranks #10 in the CRM and Marketing category.
AppRanks data: CRM and Deals ranks #10 in CRM and Marketing on Zendesk Marketplace, placing it in the top 5% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
CRM and Deals is a category-leading Zendesk app with a limited review volume. It is listed in the CRM and Marketing category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 10 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Growthdot — established developer track record
Cons
- −Limited review base (10) — ratings can shift significantly with new feedback
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About CRM and Deals
How CRM and Deals works
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CRM and Deals for Zendesk
Don’t want to leave Zendesk Support to manage sales? This app makes it real with full integration in your helpdesk.
Zendesk CRM and Deals lets you capture sales opportunities that happen during a support process, move them through custom pipelines, and keep customer context in one place.
Try it for free for 7 days. Simply install a plugin to your Zendesk.
Want to get a personalized app setup? Book a 15-minute demo to customize CRM and Deals for your team and get started faster.
What You Can Do with CRM for Zendesk
Turn support tickets into sales opportunities
When a support conversation reveals a potential sale, you don’t want to switch apps or copy information manually. With CRM and Deals, you can create a deal directly from the ticket view, automatically transferring customer and company details.
Run your sales process the way your team works
Every team has a unique sales workflow. Build custom pipelines and stages that match your process, move deals with drag-and-drop ease, and automate progression for deals that get stuck.
Find the deals that need your attention fast
When your pipeline grows, manually searching for deals wastes time. Use filters and quick search to instantly locate deals by assignee, stage, pipeline, or product.
Collect the information that matters for each deal
Use custom deal forms to collect the details you need, and link deals to specific products or services. Assign user statuses as contact, lead, prospect, or customer to track where each client is in your sales journey.
Forecast revenue and focus on top opportunities
The default deal form has one handy field called the Expected closing date. With its help, you can plan your sales and get an overview of your performance. Switch to a Forecast mode to see deals you’re expecting to close each month.
Measure sales performance and improve results
Understand won and lost deals, analyze trends, and review agent or group performance. Record reasons for lost deals and analyze them to identify patterns, improve your process, and prevent future losses. Downloadable reports let you measure results over custom periods and make informed decisions.
A Zendesk-native, affordable CRM system
CRM and Deals integration for Zendesk brings sales and support together in one place. It’s an affordable alternative to full CRMs like Zendesk Sell or Salesforce, designed specifically for small and mid-sized teams.
Secure data practices
CRM and Deals by GrowthDot accesses only the Zendesk data needed to deliver its features, follows Zendesk security guidelines, and respects existing roles and permissions. Customer data is processed securely and never shared or sold to third parties.
Ready to start with your 7-day free trial? Install it now!
P.S. The app is completely free for Sandbox accounts.
Screenshots
Category rankings
As of Sep 12, 2026- CRM and Marketing#10of 231Top 5%
- Workflows#11of 294Top 4%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
CRM and Deals doesn't have curated competitor matchups yet. Other tracked crm and marketing apps on Zendesk:
Where CRM and Deals stands in the CRM and Marketing category
CRM and Deals ranks #10 of 231 apps in the CRM and Marketing category, placing it in the top 5% of the listing.
Frequently asked questions
What is CRM and Deals?
CRM and Deals is an app for Zendesk. It currently holds a 5.0-star rating from 10 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the CRM and Marketing category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Growthdot.
Who uses CRM and Deals?
CRM and Deals is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the CRM and Marketing category on Zendesk.
Where does CRM and Deals rank on Zendesk?
CRM and Deals currently sits at position #10 in the CRM and Marketing category on Zendesk. That places it in the top 4% of 231 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.