CRM and Deals vs Mailchimp Activity — Zendesk

CRM and Deals vs Mailchimp Activity

Name: CRM and Deals
Availability: OnlineOnly
Rating: 5 (10 reviews)

Side-by-side comparison · 24 data points

CRM and Deals

5.0·10reviews

Keep your deals, pipelines, and sales workflow inside Zendesk Support.

zendeskFree to install

Change

1. Listing metadata

Field-level data

	CRM and Deals	Mailchimp Activity
Tagline	“Keep your deals, pipelines, and sales workflow inside Zendesk Support.”70 chars	“Send email campaigns directly from your Zendesk using Mailchimp”63 chars
Description	2837 / 5000 chars57% used	1559 / 5000 chars31% used
Screenshots	3 images	2 images
Languages
Platforms	Zendesk	Zendesk
Developer	Growthdot	Zendesk
Listed	—	—
Last updated	—	—

2. Categories & rankings

Shared categories on the same row · in-category position inline

At a glance

4 metrics · auto-computed

Feature comparison between CRM and Deals and Mailchimp Activity
Metric	CRM and Deals	Mailchimp Activity
Rating	★ 5.0 ★	4.0 ★
Total reviews	10	★ 585
Free plan	Yes	Yes
Pricing	Free to install	Free

3. App details

Long-form description · keyword frequency

CRM and Deals

CRM and Deals for Zendesk Don’t want to leave Zendesk Support to manage sales? This app makes it real with full integration in your helpdesk. Zendesk CRM and Deals lets you capture sales opportunities that happen during a support process, move them through custom pipelines, and keep customer context in one place. Try it for free for 7 days. Simply install a plugin to your Zendesk. Want to get a personalized app setup? Book a 15-minute demo to customize CRM and Deals for your team and get started faster. What You Can Do with CRM for Zendesk Turn support tickets into sales opportunities When a support conversation reveals a potential sale, you don’t want to switch apps or copy information manually. With CRM and Deals, you can create a deal directly from the ticket view, automatically transferring customer and company details. Run your sales process the way your team works Every team has a unique sales workflow. Build custom pipelines and stages that match your process, move deals with drag-and-drop ease, and automate progression for deals that get stuck. Find the deals that need your attention fast When your pipeline grows, manually searching for deals wastes time. Use filters and quick search to instantly locate deals by assignee, stage, pipeline, or product. Collect the information that matters for each deal Use custom deal forms to collect the details you need, and link deals to specific products or services. Assign user statuses as contact, lead, prospect, or customer to track where each client is in your sales journey. Forecast revenue and focus on top opportunities The default deal form has one handy field called the Expected closing date. With its help, you can plan your sales and get an overview of your performance. Switch to a Forecast mode to see deals you’re expecting to close each month. Measure sales performance and improve results Understand won and lost deals, analyze trends, and review agent or group performance. Record reasons for lost deals and analyze them to identify patterns, improve your process, and prevent future losses. Downloadable reports let you measure results over custom periods and make informed decisions. A Zendesk-native, affordable CRM system CRM and Deals integration for Zendesk brings sales and support together in one place. It’s an affordable alternative to full CRMs like Zendesk Sell or Salesforce, designed specifically for small and mid-sized teams. Secure data practices CRM and Deals by GrowthDot accesses only the Zendesk data needed to deliver its features, follows Zendesk security guidelines, and respects existing roles and permissions. Customer data is processed securely and never shared or sold to third parties. Ready to start with your 7-day free trial? Install it now! P.S. The app is completely free for Sandbox accounts.

Top keywords

deals15×3.26%
sales9×1.96%
zendesk9×1.96%
crm8×1.74%
crm and deals6×1.30%
support5×1.09%
custom4×0.87%
customer4×0.87%
deal4×0.87%
process4×0.87%
data3×0.65%
opportunities3×0.65%

Mailchimp Activity

Note: This app requires that customer lists be enabled in your Zendesk Support account. Help support team members manage and track all customer interactions from Zendesk Support and Mailchimp, all in one place. With the Mailchimp Activity app, team members can easily get a full picture on which email campaigns a customer has been sent and what actions they took with each campaign. Get ahead of your customers’ questions and needs by going to them instead of waiting for them to come to you—making customer conversations more meaningful, personal, and productive. With the Mailchimp Activity app, you can: View all email campaigns from Mailchimp that a Zendesk Support ticket requester has received. View in-depth details of the actions the Zendesk Support ticket requester took with each Mailchimp campaign. Manage the ticket requester's Mailchimp mailing list subscriptions. Also, make sure to check out the Mailchimp Campaign app. It lets you send email campaigns to targeted lists of customers, and proactively communicate and follow up with your customers. How Mailchimp works: More than 4 million people use Mailchimp to create, send, and track email newsletters. Create signup forms that match your brand’s look and feel, and send your subscribers product updates, event invitations, announcements, or editorial content. Use our reports to improve your campaigns and learn more about your subscribers. Best of all? Mailchimp is free for lists of up to 2,000 subscribers. By enabling this app, You agree to the Built by Zendesk Terms of Use.

Top keywords

mailchimp10×4.03%
support5×2.02%
zendesk5×2.02%
campaigns4×1.61%
customer4×1.61%
email4×1.61%

Frequently asked

Common questions about this comparison

Is CRM and Deals or Mailchimp Activity cheaper?

Both CRM and Deals and Mailchimp Activity offer paid plans only. CRM and Deals starts at Free to install; Mailchimp Activity starts at Free. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, CRM and Deals or Mailchimp Activity?

CRM and Deals has the higher average rating (5.0★ from 10 reviews) compared to Mailchimp Activity (4.0★ from 585 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose CRM and Deals or Mailchimp Activity?

CRM and Deals holds the higher average rating (5.0★ vs 4.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, CRM and Deals or Mailchimp Activity?

Both apps are one-click installs from the Zendesk Marketplace. Mailchimp Activity has the deeper published review base (585 vs 10), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Zendesk Marketplace support teams?

CRM and Deals typically suits early-stage and growth-mode teams based on its published review base (10 reviews). Mailchimp Activity typically suits early-stage and growth-mode teams based on its published review base (585 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between CRM and Deals and Mailchimp Activity?

Migration support varies by app and category. CRM and Deals and Mailchimp Activity both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from CRM and Deals" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

CRM and Deals vs Mailchimp Activity

CRM and Deals

1. Listing metadata

2. Categories & rankings

Mailchimp Activity

At a glance

AppRanks verdict

3. App details

Frequently asked

Is CRM and Deals or Mailchimp Activity cheaper?

Which has better reviews, CRM and Deals or Mailchimp Activity?

Should I choose CRM and Deals or Mailchimp Activity?

Which is faster to set up, CRM and Deals or Mailchimp Activity?

Which works better for small vs large Zendesk Marketplace support teams?

Can I migrate data between CRM and Deals and Mailchimp Activity?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons