- Category rank
- #332 in Agent Productivity
- Listing audit
- 59/100
Agent Notes is a Zendesk Marketplace app by Assist Apps.
Agent Notes is the #332 ranked Agent Productivity app on Zendesk, as of Nov 6, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 6, 2026
Agent Notes ranks #332 of 444 in Agent Productivity on Zendesk. It has no reviews on Zendesk yet.
Pros
- No standout positives in the measured data.
Cons
- −No reviews yet — fit and reliability are unverified by other merchants
About Agent Notes
How Agent Notes works
Show full descriptionShow less
Agent Notes
Description
Agent Notes simplifies workflows by enabling agents to create, organize, and manage notes directly within Zendesk. With features like instant copying and color-coded notes, this app ensures agents can efficiently keep track of important details and stay organized. Available in the ticket sidebar and top bar, Agent Notes is always within reach.
Key Features
Quick Note Creation: Easily create notes within tickets for faster documentation.
Instant Copying: Copy note content with a single click for easy sharing and reuse.
Color-Coded Notes: Organize your notes with customizable color codes to highlight priorities.
Accessible Anywhere: Available in the ticket sidebar and top bar, ensuring quick access at any time.
Seamless Integration: Fully integrates into Zendesk, allowing agents to stay in their workflow.
Easy Management: Edit, delete, or rearrange notes as needed, ensuring information is always up-to-date.
Benefits
Enhanced Productivity: Save time by instantly creating and copying notes without leaving Zendesk.
Better Organization: Use color coding to quickly identify and prioritize key information.
