Five Most Recent is the #31 ranked agent productivity app on Zendesk, with a 3.0 average rating from 8,605 reviews, with a free plan available, as of Sep 6, 2026.
Five Most Recent is a Zendesk Marketplace app by Zendesk. With a rating of 3.0★ from 8,605 reviews, it currently ranks #31 in the Agent Productivity category.
AppRanks data: Five Most Recent ranks #31 in Agent Productivity on Zendesk Marketplace, placing it in the top 8% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Five Most Recent is a mixed-rating Zendesk app with an established review history. It is listed in the Agent Productivity category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 8,605 reviews indicate the app has been load-tested at scale across diverse store sizes. Review velocity at scale typically signals broad merchant adoption rather than churn — fast-arriving negative reviews would have pulled the rating down by now if the app's core flows were unstable. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +8,605 reviews provide statistical reliability for the rating average
- +Free tier available — no card required to evaluate
- +Published by Zendesk — established developer track record
Cons
- −Average rating below 4.0 (3.0★) — read recent low-star reviews before committing
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About Five Most Recent
How Five Most Recent works
The Five Most Recent app gives you more context around past support requests made by a customer. The app displays the five most recent tickets the customer has submitted, so you have a complete view of the customer's most recent questions or issues.
Your agent will see the ticket number, subject line, and status of the ticket.
Additional features:
View a list of the last five unique requesters for visited tickets. Your agent will see a list of customers with links to their customer record.
View a list of the last five unique organizations for visited tickets. Your agent will see a list of organizations with links to their organization record.
For additional feedback on making this app more useful, make feature requests.
By enabling this app, you agree to the Built by Zendesk Terms of Use.
Screenshots
Category rankings
As of Sep 6, 2026- Agent Productivity#31of 404Top 8%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Five Most Recent doesn't have curated competitor matchups yet. Other tracked agent productivity apps on Zendesk:
Where Five Most Recent stands in the Agent Productivity category
Five Most Recent ranks #31 of 404 apps in the Agent Productivity category, placing it in the top 8% of the listing.
Frequently asked questions
What is Five Most Recent?
Five Most Recent is an app for Zendesk. It currently holds a 3.0-star rating from 8,605 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Agent Productivity category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Zendesk.
Is Five Most Recent free?
Five Most Recent offers a free plan that merchants can install on Zendesk without entering payment details. Pricing details on this page are mirrored from the live Zendesk listing and refresh on each scrape cycle.
Who uses Five Most Recent?
Five Most Recent is actively installed across Zendesk stores tracked by AppRanks. Its review base of 8,605 signals a mature user community spanning small, mid-market, and enterprise merchants. It is part of the Agent Productivity category on Zendesk.
Where does Five Most Recent rank on Zendesk?
Five Most Recent currently sits at position #31 in the Agent Productivity category on Zendesk. That places it in the top 8% of 404 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.