- Category rank
- #28 in Agent Productivity
- Price
- Free plan
- Listing audit
- 60/100
User Data is a Zendesk Marketplace app by Zendesk. With a rating of 3.0★ from 11,368 reviews, it currently ranks #28 in the Agent Productivity category.
User Data is the #28 ranked Agent Productivity app on Zendesk, with a 3.0 average rating from 11,368 reviews, free to use, as of Oct 19, 2026.
AppRanks verdict
Generated from marketplace data as of Oct 19, 2026
User Data ranks #28 of 429 in Agent Productivity on Zendesk. It holds a 3.0★ average from 11,368 reviews on Zendesk. It is free to use.
Pros
- +Free plan available — no paid subscription needed to start
Cons
- −Average rating below 4.0 (3.0★) — read recent low-star reviews before committing
About User Data
How User Data works
The Zendesk Support User Data app gives you customer information, including user and organization details such as tags, ticket activity, and contact, right next to a ticket.
With more context around the customer, your agents get a holistic view of the interactions your customers have had with your organization and can provide a more tailored response.
By enabling this app, You agree to the Built by Zendesk Terms of Use.
Screenshots
Standardized capabilities
AppRanks hasn't mapped this app to standardized capabilities yet. The developer's own feature list is shown above.
