ProProfs ‑ Live Chat & Chatbot is the #500 ranked chat app on Shopify, with a free plan available, as of Sep 3, 2026.
ProProfs ‑ Live Chat & Chatbot is a Shopify App Store app by ProProfs, launched January 2022.
AppRanks data: ProProfs ‑ Live Chat & Chatbot ranks #500 in Chat on Shopify App Store, placing it in the top 52% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
ProProfs ‑ Live Chat & Chatbot is a newly-listed Shopify app with a limited review volume. It is listed in the Chat category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by ProProfs — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
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About ProProfs ‑ Live Chat & Chatbot
How ProProfs ‑ Live Chat & Chatbot works
Provide 24x7 support to your customers with chatbots, increase website engagement, generate qualified leads, identify upsell opportunities, and grow sales with ProProfs Chat.
Screenshots




Key features
- Delight visitors with instant help
- Chatbot for 24x7 support automation
- Close sales faster
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- All Features IncludedGet access to all features available in your subscription.niche
- Microsoft Dynamics IntegrationIntegrate Microsoft Dynamics for streamlined business management and CRM.
- Chatbot IntegrationImplement chatbots to enhance customer service and engagement.differentiator
- Lead GenerationCollect and qualify leads through various forms and strategies.niche
- Live Chat SupportEngage with support agents in real-time through live chat.table-stakes
- 24/7 Customer SupportAccess customer support anytime with 24/7 availability for assistance.common
Pricing plans
Free
|
Team29.99/month
|
Category rankings
As of Sep 4, 2026- Chat#500of 962Top 52%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
ProProfs ‑ Live Chat & Chatbot ranks for 15 keywords across Shopify App Store. Here are the top 3:
Competitors & alternatives
ProProfs ‑ Live Chat & Chatbot doesn't have curated competitor matchups yet. Other tracked chat apps on Shopify:
Frequently asked questions
What is ProProfs ‑ Live Chat & Chatbot?
ProProfs ‑ Live Chat & Chatbot is an app for Shopify. It is published on Shopify App Store and tracked by AppRanks, and it has been listed on the marketplace since 2022. It is listed under the Chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by ProProfs.
Is ProProfs ‑ Live Chat & Chatbot free?
ProProfs ‑ Live Chat & Chatbot offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Team unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses ProProfs ‑ Live Chat & Chatbot?
ProProfs ‑ Live Chat & Chatbot is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Chat category on Shopify.
Where does ProProfs ‑ Live Chat & Chatbot rank on Shopify?
ProProfs ‑ Live Chat & Chatbot currently sits at position #500 in the Chat category on Shopify. That places it in the top 52% of 962 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does ProProfs ‑ Live Chat & Chatbot integrate with?
ProProfs ‑ Live Chat & Chatbot lists 6 integrations on its Shopify marketplace page. The most prominent are Magento, MailChimp, Microsoft Dynamics, Salesforce CRM, Wix, WordPress. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.