Generated from ProProfs ‑ Live Chat & Chatbot's audit data
ProProfs ‑ Live Chat & Chatbot scores 73/100 across 6 category checks, which puts it in the healthy band — focused gaps rather than systemic problems. Strengths: title optimization at 88/100 and description & content at 88/100 carry the headline — both above the 73/100 overall. Watch-items: categories & discoverability (33/100) and languages (50/100) drag the average down; lifting categories & discoverability is the single largest available lever. Per-category breakdown below.
This is an independent listing audit for ProProfs ‑ Live Chat & Chatbot on Shopify. It scored 73/100 (grade B) on today's snapshot. Top strength: Visual Assets at 88/100. Biggest gap: Categories & Discoverability at 33/100. We re-audit every 24 hours from the canonical Shopify listing.
Six weighted areas, pass / warning / fail per check, tiers at 85 / 65. Full methodology · Glossary
Last updated: September 4, 2026
ProProfs ‑ Live Chat & Chatbot's overall score of 73/100 is a healthy result with specific areas to tighten, computed as the weighted average of 6 category checks. The spread is highly polarized across categories — 3 categories score above the headline number and 3 score below. The strongest category is Title Optimization (88/100, +15 vs overall); the weakest is Categories & Discoverability (33/100), a 40-point gap below the headline score — the largest single lever. Top three by score: Title Optimization (88), Description & Content (88), Visual Assets (88).
Scoring criteria, category weightings, and the full rubric (identical across every Shopify App Store listing AppRanks audits) are documented on the methodology page and the audit-score glossary entry. Disputes or data corrections: [email protected].
ProProfs ‑ Live Chat & Chatbot scored 73/100 in the AppRanks listing audit — a healthy overall result. The score is the weighted average of 6 category checks: Title Optimization 88/100, Description & Content 88/100, Visual Assets 88/100, Categories & Discoverability 33/100, Technical & Support 71/100, Languages 50/100. Each category is scored against a fixed rubric that is identical for every app on the platform, so scores are directly comparable across Shopify listings.
ProProfs ‑ Live Chat & Chatbot's strongest audit area is Title Optimization, scored at 88/100. Of the 4 checks AppRanks runs in this category, 3 pass cleanly, with the remainder in warning rather than failing state. This is the dimension a competing listing would need to match before ProProfs ‑ Live Chat & Chatbot loses its current edge in this category.
The weakest area in ProProfs ‑ Live Chat & Chatbot's audit is Categories & Discoverability, scored at 33/100. The failing checks are category count, feature tags, each with a concrete fix described below. Tightening this category is the highest-impact change available to the listing — its weight in the overall score makes it the lever most likely to move the headline number on the next refresh.