LiveSupporti ‑ Live Chat for Shopify App Store
By LiveSupporti
LiveSupporti ‑ Live Chat is the #91 ranked helpdesk app on Shopify, with a 4.2 average rating from 5 reviews, with a free plan available, as of July 8, 2026.
LiveSupporti ‑ Live Chat is a Shopify App Store app by LiveSupporti, launched April 2016. With a rating of 4.2★ from 5 reviews, it currently ranks #91 in the Helpdesk category.
AppRanks data: LiveSupporti ‑ Live Chat ranks #91 in Helpdesk on Shopify App Store, placing it in the top 43% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
LiveSupporti ‑ Live Chat is a well-rated Shopify app with a limited review volume. It is listed in the Helpdesk category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 5 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by LiveSupporti — established developer track record
Cons
- −Limited review base (5) — ratings can shift significantly with new feedback
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See LiveSupporti ‑ Live Chat's alternatives ranked by audit score, rating, and review velocity.
About LiveSupporti ‑ Live Chat
How LiveSupporti ‑ Live Chat works
LiveSupporti allows you to chat with your customers while they are browsing your Shopify store. You can help them and answer their questions in real-time which will create better experience. Providing great customer support can boost your sales and make your customers happy.
Screenshots
Key features
- Real-time visitors monitoring - see who is browsing your store.
- Shopify cart - see what your customers have in their cart.
- Branding - you can customize the colors of your chat box to match your brand.
- Multilingual - your chat box can be displayed in any language you want.
- Ticketing system - create better collaboration with your customers.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Agent AvatarCustomize your support experience with personalized agent avatars.Common
- AI AnalyticsUtilize AI-driven analytics tools for actionable insights and reporting.Common
- Android TargetingTailor marketing efforts for users on Android devices.
- Behavior TrackingAnalyze user behavior to improve engagement and retention.
- Business Hours ManagementSet and manage your business operating hours effectively.Common
- Chat ButtonsAdd buttons to facilitate quick access to chat support.Common
- Live Chat SupportProvide real-time assistance to customers through a chat window.Common
- Customer Insights AnalysisGain actionable insights from customer data to drive decisions.Common
- Email CommunicationUtilize email as a primary channel for customer communication.Common
- Email ChatIntegrate email communication within your chat platform.Common
- EncryptionUse encryption techniques to secure data and communications.
- File Upload SupportEasily upload images and photos for your products.Common
- Font and Color CustomizationCustomize the font style and color to match your brand identity.Common
- Free Plan FeaturesAccess all features available in the free plan to maximize value.
- Custom GreetingsAdd personalized greetings to enhance user engagement on your site.Common
- iPhone ManagementManage and optimize your iPhone devices and applications.
- Live Chat SupportEngage with support agents in real-time through live chat.Common
- Multi-Language SupportOffer a multilingual experience for your customers.Common
- Multi-Store SupportOperate multiple stores or domains from a single platform effortlessly.Common
- Order TrackingTrack orders efficiently with integrated order tracking features.Common
- Push NotificationsDeliver real-time updates and alerts directly to users' devices.Common
- Quick RepliesProvide instant responses to common customer inquiries.Common
- ReportingGenerate and view reports on various metrics and data.Common
- Shipping NotificationsNotify customers about their shipping status and delivery updates.Differentiator
- Comprehensive Ticketing SystemManage tickets and events seamlessly with a robust system.table-stakes
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.Common
- Live ChatProvide instant support to customers through live chat functionality.Differentiator
Pricing plans
Free
|
Premium5/month
|
Most popular Premium48/year
|
Category rankings
As of Jul 8, 2026- Helpdesk#91of 215Top 43%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
LiveSupporti ‑ Live Chat ranks for 10 keywords across Shopify App Store. Here are the top 3:
- 1.helpdeskRank #145
- Rank #104
- Rank #113
Competitors & alternatives
LiveSupporti ‑ Live Chatdoesn't have curated competitor matchups yet. Other tracked helpdesk apps on Shopify:
Frequently asked questions
What is LiveSupporti ‑ Live Chat?
LiveSupporti ‑ Live Chat is an app for Shopify. It currently holds a 4.2-star rating from 5 merchant reviews, and it has been listed on the marketplace since 2016. It is listed under the Helpdesk category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by LiveSupporti.
Is LiveSupporti ‑ Live Chat free?
LiveSupporti ‑ Live Chat offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Premium, Premium unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses LiveSupporti ‑ Live Chat?
LiveSupporti ‑ Live Chat is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Helpdesk category on Shopify.
Where does LiveSupporti ‑ Live Chat rank on Shopify?
LiveSupporti ‑ Live Chat currently sits at position #91 in the Helpdesk category on Shopify. That places it in the top 42% of 215 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does LiveSupporti ‑ Live Chat integrate with?
LiveSupporti ‑ Live Chat lists 4 integrations on its Shopify marketplace page. The most prominent are Android, Android Push Notifications, Apple Push Notifications, iPhone. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.