Side-by-side comparison
Chat with your customers and provide great customer experience.
| Metric | Hosted Email: Business Mailbox | LiveSupporti ‑ Live Chat |
|---|---|---|
| Rating | 4.1 ★ | ★ 4.2 ★ |
| Total reviews | ★ 31 | 5 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Pricing tiers | 2 tiers | ★ 3 tiers |
| Listed features | 5 | 5 |
| Languages | 1 supported | 1 supported |
Hosted Email and LiveSupporti each lead on different measured dimensions — pick by the one that matters most to you.
Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: Hosted Email: Business Mailbox audit • LiveSupporti ‑ Live Chat audit
| Field | Hosted | LiveSupporti ‑ Live Chat |
|---|---|---|
| Tagline | ||
| Listing audit | 85/100 listing audit | 86/100 listing audit |
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
| Listed since | Jul 2020 | Apr 2016 |
|---|
| Listed |
|---|
None
| Keyword | Hosted | LiveSupporti ‑ Live Chat |
|---|---|---|
| helpdesk | #96 | #171 |
Both Hosted Email: Business Mailbox and LiveSupporti ‑ Live Chat offer a free plan. Hosted Email: Business Mailbox lists no paid plan with a published price; LiveSupporti ‑ Live Chat lists no paid plan with a published price. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.
LiveSupporti ‑ Live Chat has the higher average rating (4.2★ from 5 reviews) compared to Hosted Email: Business Mailbox (4.1★ from 31 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
LiveSupporti ‑ Live Chat holds the higher average rating (4.2★ vs 4.1★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; Hosted Email: Business Mailbox has more published reviews to read for user-reported install experience (31 vs 5).
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: Hosted Email: Business Mailbox has 31 published reviews; LiveSupporti ‑ Live Chat has 5 published reviews. Compare plan limits and pricing tiers against your own volume.
Migration support varies by app and category. Hosted Email: Business Mailbox and LiveSupporti ‑ Live Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from LiveSupporti ‑ Live Chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.