Helpy AI Chatbot and Live chat for Shopify App Store
By Ailuma LLC
Helpy AI Chatbot and Live chat is the #239 ranked chat app on Shopify, with a 5.0 average rating from 2 reviews, with a free plan available, as of July 8, 2026.
Helpy AI Chatbot and Live chat is a Shopify App Store app by Ailuma LLC, launched October 2025. With a rating of 5.0★ from 2 reviews, it currently ranks #239 in the Chat category.
AppRanks data: Helpy AI Chatbot and Live chat ranks #239 in Chat on Shopify App Store, placing it in the top 62% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Helpy AI Chatbot and Live chat is a category-leading Shopify app with a limited review volume. It is listed in the Chat category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 2 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Ailuma LLC — established developer track record
Cons
- −Limited review base (2) — ratings can shift significantly with new feedback
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About Helpy AI Chatbot and Live chat
How Helpy AI Chatbot and Live chat works
Helpy AI is a smart chatbot and live chat app that provides 24/7 support in 7,000+ languages. It automatically answers customer questions, offers live support, reads your product catalog for accurate info, recommends products with AI, sends auto messages to page visitors, reminds customers about abandoned carts, and automates your support. Easy to install and fully automated, it saves time and boosts satisfaction and sales.
Screenshots






Key features
- 24/7 AI chat answers customer questions instantly in 7,000+ languages
- Sell More Effortlessly – Let AI guide customers and turn chats into sales
- Reads product catalog to provide accurate info
- AI Cart Reminder – Auto messages customers who forget to complete orders
- Keep customers happy with quick replies and build your email list
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.table-stakes
- All Features IncludedGet access to all features available in your subscription.Niche
- All Free FeaturesUtilize all features available in the free plan without limitations.
- All Premium FeaturesEnjoy all features available in the Premium Plan.
- AI AnalyticsUtilize AI-driven analytics tools for actionable insights and reporting.Common
- Behavior TrackingAnalyze user behavior to improve engagement and retention.Common
- Cart RecoveryRecover lost sales by reminding customers of their abandoned carts.Common
- Chat ButtonsAdd buttons to facilitate quick access to chat support.table-stakes
- Chat FlowsCreate structured chat flows to guide conversations effectively.Differentiator
- Live Chat SupportProvide real-time assistance to customers through a chat window.table-stakes
- Cross-Sell DiscountsOffer discounts on related products to encourage cross-selling.Common
- Customer Insights AnalysisGain actionable insights from customer data to drive decisions.Common
- Percentage and Volume DiscountsApply percentage and volume discounts to incentivize purchases.Common
- Font and Color CustomizationCustomize the font style and color to match your brand identity.table-stakes
- Custom GreetingsAdd personalized greetings to enhance user engagement on your site.table-stakes
- Live Chat SupportEngage with support agents in real-time through live chat.table-stakes
- Multi-Language SupportOffer a multilingual experience for your customers.Common
- Product RecommendationsProvide personalized product recommendations to boost sales.table-stakes
- Quick RepliesProvide instant responses to common customer inquiries.table-stakes
- Review Request AutomationSend and manage requests for feedback and reviews.Common
- Send TranscriptAutomatically send conversation transcripts to users after support interactions.Common
- Shipping NotificationsNotify customers about their shipping status and delivery updates.Common
- Store UpdatesManage and apply bulk updates for orders and inventory seamlessly.Common
- Unlimited Conversation ManagementEngage in unlimited conversations with your customers.Niche
- Upsell BundlesCreate bundles to encourage upselling and increase average order value.Common
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.table-stakes
- Abandoned Cart RemindersSend notifications to users about items left in their cart.
- Instant SuggestionsProvide users with real-time suggestions based on their input.Common
- Live ChatProvide instant support to customers through live chat functionality.Common
- 24/7 Customer SupportAccess customer support anytime with 24/7 availability for assistance.Common
Pricing plans
Free
|
Basic10/month
|
Most popular Pro29/month
|
Gold49/month
|
Category rankings
As of Jul 8, 2026- Chat#239of 386Top 62%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Helpy AI Chatbot and Live chat ranks for 27 keywords across Shopify App Store. Here are the top 3:
- Rank #20
- Rank #96
- Rank #97
Competitors & alternatives
Helpy AI Chatbot and Live chatdoesn't have curated competitor matchups yet. Other tracked chat apps on Shopify:
Frequently asked questions
What is Helpy AI Chatbot and Live chat?
Helpy AI Chatbot and Live chat is an app for Shopify. It currently holds a 5.0-star rating from 2 merchant reviews, and it has been listed on the marketplace since 2025. It is listed under the Chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Ailuma LLC.
Is Helpy AI Chatbot and Live chat free?
Helpy AI Chatbot and Live chat offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Basic, Pro, Gold unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses Helpy AI Chatbot and Live chat?
Helpy AI Chatbot and Live chat is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Chat category on Shopify.
Where does Helpy AI Chatbot and Live chat rank on Shopify?
Helpy AI Chatbot and Live chat currently sits at position #239 in the Chat category on Shopify. That places it in the top 62% of 386 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Helpy AI Chatbot and Live chat integrate with?
Helpy AI Chatbot and Live chat lists 2 integrations on its Shopify marketplace page. The most prominent are Ai, chatgpt 5. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.