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1. Listing metadata
Field-level data| Dondy | Helpy AI Chatbot and Live chat | |
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| Dondy | Helpy AI Chatbot and Live chat | |
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| Tagline | ||
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AI Chat Helpy gives 24/7 smart support, live chat, product answers, and boosts sales
| Metric | Dondy: WhatsApp Marketing+Chat | Helpy AI Chatbot and Live chat |
|---|---|---|
| Rating | 4.8 ★ | ★ 5.0 ★ |
| Total reviews | ★ 798 | 2 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | 4 tiers | 4 tiers |
| Listed features | 5 | 5 |
| Featured placements | 4 | — |
| Languages | 5 supported | 1 supported |
| Listed since | Mar 2023 | Oct 2025 |
Helpy AI Chatbot and Live chat edges out Dondy: WhatsApp Marketing+Chat on rating (5.0★ vs 4.8★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number. Pricing entry tiers: Dondy: WhatsApp Marketing+Chat at Free plan available, Helpy AI Chatbot and Live chat at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Dondy: WhatsApp Marketing+Chat has the larger user base (798 reviews vs 2), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Helpy AI Chatbot and Live chat's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Helpy AI Chatbot and Live chat; mid-market and enterprise merchants with specific feature requirements should evaluate both — Dondy: WhatsApp Marketing+Chat's 798-review base may include the workflow context that matches your specific use case better than Helpy AI Chatbot and Live chat's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Dondy: WhatsApp Marketing+Chat audit • Helpy AI Chatbot and Live chat audit
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| Keyword | Dondy | Helpy AI Chatbot and Live chat |
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| live chat app | #38 | #20 |
| ai chatbot | #39 | #101 |
| ai live chat | #58 | #100 |
| live chat | #39 | #130 |
| chatbot | #50 | #119 |
Not featured in any section recently.
Both Dondy: WhatsApp Marketing+Chat and Helpy AI Chatbot and Live chat offer paid plans only. Dondy: WhatsApp Marketing+Chat starts at Free plan available; Helpy AI Chatbot and Live chat starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Helpy AI Chatbot and Live chat has the higher average rating (5.0★ from 2 reviews) compared to Dondy: WhatsApp Marketing+Chat (4.8★ from 798 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Dondy: WhatsApp Marketing+Chat fits better if you prioritize broader integrations; Helpy AI Chatbot and Live chat is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Dondy: WhatsApp Marketing+Chat has more onboarding documentation maturity (798 reviews vs 2), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Dondy: WhatsApp Marketing+Chat typically suits early-stage and growth-mode stores based on its review-base composition (798 reviews). Helpy AI Chatbot and Live chat aligns more with early-stage and growth-mode stores (2 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Dondy: WhatsApp Marketing+Chat and Helpy AI Chatbot and Live chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Helpy AI Chatbot and Live chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
