Chatbase for Shopify
- Category rank
- #11 in Helpdesk
- Price
- Free plan
- Listing audit
- 84/100
Chatbase is a Shopify App Store app by Chatbase.co Inc., launched January 2026. With a rating of 4.9★ from 39 reviews, it currently ranks #11 in the Helpdesk category.
Chatbase is the #11 ranked Helpdesk app on Shopify, with a 4.9 average rating from 39 reviews, with a free plan available, as of Oct 11, 2026.
AppRanks verdict
Generated from marketplace data as of Oct 11, 2026
Chatbase ranks #11 of 275 in Helpdesk on Shopify. It holds a 4.9★ average from 39 reviews on Shopify. A free plan is available, so the entry feature set can be tried without a paid subscription.
Pros
- +4.9★ average across 39 reviews
- +Free plan available — no paid subscription needed to start
Cons
- −Only 39 reviews — the average can still move with a few new ratings
About Chatbase
How Chatbase works
Chatbase builds an AI agent trained on your Shopify store and your documents, and keeps it in sync as your products change. Shoppers can ask questions, search products by text or photo, add items to the cart, pay with a checkout link or cash on delivery, and track orders, in chat on your store, WhatsApp, Instagram, and Messenger. Exchanges are drafted for your team to approve in the Chatbase Helpdesk, where a human agent can also take over any conversation.
Screenshots
