Quick verdict
Generated from Chatbase's audit data
Chatbase scores 81/100 across 6 category checks, which puts it in the healthy band — focused gaps rather than systemic problems. Strengths: categories & discoverability at 100/100 and description & content at 94/100 carry the headline — both above the 81/100 overall. Watch-items: languages (50/100) and title optimization (63/100) drag the average down; lifting languages is the single largest available lever. Per-category breakdown below.
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Chatbase Listing Audit — Shopify App Store
Shopify App Store·4.5(6)·Free plan available
EXCELLENT
Score Breakdown
What good looks like: A strong listing title is 50–60 characters, leads with the app name, and includes the primary benefit (e.g. "Judge.me — Product Reviews & Ratings").
Title Length
8/30 chars — under 50% of limit
Your title uses only 8 of 30 available characters. Add relevant keywords to improve discoverability.
Title Keywords
Only 1 keyword found
Include at least 3 descriptive keywords in your title (e.g., what the app does, core feature).
Brand Name Position
Title starts with a brand name
Separator Usage
Short title — separator not needed
What good looks like: A complete description has 4+ feature paragraphs, names of integrations, and concrete merchant benefits. Aim for 1,500–3,000 words with section headings.
Introduction
89/100 chars
Intro Keywords
8 unique keywords
Description
494/500 chars
Description Keywords
41 unique keywords
Feature List
5 features listed
Feature Clarity
All features within 80 char limit
SEO Description
150/160 chars
Demo Store
No demo store URL
Add a demo store URL so merchants can see your app in action before installing.
What good looks like: Top-tier listings ship 6+ screenshots, an icon at 512×512 or larger, and an explainer video. Each screenshot is labelled and shows a real product surface.
App Icon
App icon is set
Screenshot Count
5 screenshots
Hero Video
No video content found
Add a demo video to increase engagement — listings with videos get higher conversion rates.
Screenshot Variety
5 unique screenshots
Track this score weekly
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What good looks like: Pick 1 primary category that matches the dominant search intent (e.g. "Reviews"), plus up to 2 secondary categories for discovery breadth. Avoid generic "Tools" placement.
Category Count
2 categories
Category Names
All categories have names
Feature Tags
25 feature tags
Integrations
6 integrations listed
What good looks like: Pricing is clearly tiered with explicit free/paid distinction. Trial period stated. Title separator is a hyphen or em-dash, not a pipe. No truncation in the description's first 160 chars.
Built for Shopify
No Built for Shopify badge
Earn the Built for Shopify badge to increase merchant trust and get priority placement.
Demo Store
No demo store
Set up a demo store so merchants can preview your app before installing.
Privacy Policy
Privacy policy link provided
FAQ
No FAQ
Add a FAQ to reduce support requests and help merchants self-serve.
Documentation
Documentation link provided
Tutorial
No tutorial or guide
Add a getting-started tutorial to help new users succeed quickly.
Pricing Plans
4 plan(s) with details
What good looks like: Top global listings support 5+ languages (English plus four major markets — Spanish, French, German, Portuguese). The app description is fully translated, not just the UI.
Language Count
Only 1 language
Add language support information. Multi-language apps reach significantly more merchants.
English
English supported
Spanish
Spanish not listed
Adding Spanish support would expand your reach to more merchants.
French
French not listed
Adding French support would expand your reach to more merchants.
German
German not listed
Adding German support would expand your reach to more merchants.
Portuguese
Portuguese not listed
Adding Portuguese support would expand your reach to more merchants.
Top Priorities
highTitle Optimization
Title Keywords
Include at least 3 descriptive keywords in your title (e.g., what the app does, core feature).
mediumLanguages
Language Count
Add language support information. Multi-language apps reach significantly more merchants.
mediumTitle Optimization
Title Length
Your title uses only 8 of 30 available characters. Add relevant keywords to improve discoverability.
mediumVisual Assets
Hero Video
Add a demo video to increase engagement — listings with videos get higher conversion rates.
mediumTechnical & Support
Built for Shopify
Earn the Built for Shopify badge to increase merchant trust and get priority placement.
mediumTechnical & Support
Demo Store
Set up a demo store so merchants can preview your app before installing.
lowLanguages
Spanish
Adding Spanish support would expand your reach to more merchants.
lowLanguages
French
Adding French support would expand your reach to more merchants.
lowLanguages
German
Adding German support would expand your reach to more merchants.
lowLanguages
Portuguese
Adding Portuguese support would expand your reach to more merchants.
lowDescription & Content
Demo Store
Add a demo store URL so merchants can see your app in action before installing.
lowTechnical & Support
FAQ
Add a FAQ to reduce support requests and help merchants self-serve.
lowTechnical & Support
Tutorial
Add a getting-started tutorial to help new users succeed quickly.
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Last updated: May 18, 2026
How Chatbase's 81/100 breaks down
Chatbase's overall score of 81/100 is a healthy result with specific areas to tighten, computed as the weighted average of 6 category checks. The spread is highly polarized across categories — 3 categories score above the headline number and 3 score below. The strongest category is Categories & Discoverability (100/100, +19 vs overall); the weakest is Languages (50/100), a 31-point gap below the headline score — the largest single lever. Top three by score: Categories & Discoverability (100), Description & Content (94), Visual Assets (88).
Scoring criteria, category weightings, and the full rubric (identical across every Shopify App Store listing AppRanks audits) are documented on the methodology page and the audit-score glossary entry. Disputes or data corrections: [email protected].
Frequently asked questions
What is Chatbase's Shopify App Store audit score?
Chatbase scored 81/100 in the AppRanks listing audit — a healthy overall result. The score is the weighted average of 6 category checks: Title Optimization 63/100, Description & Content 94/100, Visual Assets 88/100, Categories & Discoverability 100/100, Technical & Support 71/100, Languages 50/100. Each category is scored against a fixed rubric that is identical for every app on the platform, so scores are directly comparable across Shopify listings.
What is Chatbase doing well?
Chatbase's strongest audit area is Categories & Discoverability, scored at 100/100. Of the 4 checks AppRanks runs in this category, 4 pass cleanly, with the remainder in warning rather than failing state. This is the dimension a competing listing would need to match before Chatbase loses its current edge in this category.
Explore further
- Compare Chatbase with another appStack Chatbase's categories & discoverability score (100/100) against a rival listing on Shopify App Store.
- Browse Shopify App Store appsSee how other Shopify App Store listings handle languages — Chatbase's weakest category at 50/100.
- Audit metrics glossaryDefinitions for the Categories & Discoverability and Languages checks used on this audit, plus the rest of the AppRanks vocabulary.
- Chatbase audit historyScore timeline for Chatbase — see whether the 81/100 result is improving, holding, or slipping.
- Chatbase on Shopify App StorePricing, features, ratings, and the live Shopify App Store marketplace summary for Chatbase.
- What is an audit score?Why Chatbase landed at 81/100 — the canonical definition, weightings, and refresh cadence.
- Top-rated Shopify App Store appsSee where Chatbase's healthy 81/100 places it against the Shopify App Store's highest-rated apps.