1. Listing metadata
Field-level data| Chatbase | Chaty Chat Buttons & WhatsApp | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
| Chatbase | Chaty Chat Buttons & WhatsApp | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
Chat on 20+ chat buttons: WhatsApp, Facebook Messenger, Viber, Line, Telegram, Instagram, phone, etc
| Metric | Chatbase | Chaty Chat Buttons & WhatsApp |
|---|---|---|
| Rating | 4.3 ★ | ★ 5.0 ★ |
| Total reviews | 4 | ★ 265 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | 4 tiers | 4 tiers |
| Listed features | 5 | 5 |
| Featured placements | — | 3 |
| Review velocity (30d) | — | 11 new |
| Languages | 1 supported | 1 supported |
| Listed since | Jan 2026 | Nov 2019 |
Based on the data on this page, Chaty Chat Buttons & WhatsApp is the stronger choice for most Shopify App Store merchants — 5.0★ vs Chatbase's 4.3★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: Chatbase at Free plan available, Chaty Chat Buttons & WhatsApp at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Chaty Chat Buttons & WhatsApp has the larger user base (265 reviews vs 4), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Chatbase's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Chaty Chat Buttons & WhatsApp; mid-market and enterprise merchants with specific feature requirements should evaluate both — Chatbase's 4-review base may include the workflow context that matches your specific use case better than Chaty Chat Buttons & WhatsApp's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Chatbase audit • Chaty Chat Buttons & WhatsApp audit
| Keyword | Chatbase | Chaty Chat Buttons & WhatsApp |
|---|---|---|
| chat buttons | Not ranked | #1 |
| messenger | Not ranked | #1 |
| ai chat support | Not ranked | #3 |
| chatbox | #11 | Not ranked |
| business chatbot | #23 | Not ranked |
Not featured in any section recently.
| Signal | Chatbase | Chaty Chat Buttons & WhatsApp |
|---|---|---|
| Average rating | 4.3 ★ (4) | 5.0 ★ (265) |
| Rating distribution | 5— 4— 3— 2— 1— | 598% 41% 30% 20% 10% |
| Reviews · last 7 days | — | +4 |
| Reviews · last 30 days | — | +11 |
| Reviews · last 90 days | — | +36 |
No reviews yet.
Both Chatbase and Chaty Chat Buttons & WhatsApp offer paid plans only. Chatbase starts at Free plan available; Chaty Chat Buttons & WhatsApp starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Chaty Chat Buttons & WhatsApp has the higher average rating (5.0★ from 265 reviews) compared to Chatbase (4.3★ from 4 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Chatbase fits better if you prioritize broader integrations; Chaty Chat Buttons & WhatsApp is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Chaty Chat Buttons & WhatsApp has more onboarding documentation maturity (265 reviews vs 4), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Chatbase typically suits early-stage and growth-mode stores based on its review-base composition (4 reviews). Chaty Chat Buttons & WhatsApp aligns more with early-stage and growth-mode stores (265 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
love it very helpful
Using Whatsapp and it works perfectly. Great service as well. Good and clear communication even for a beginner like me.
nice
Migration support varies by app and category. Chatbase and Chaty Chat Buttons & WhatsApp both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Chatbase" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
