Side-by-side comparison · 24 data points·16% similar
Chat on 20+ chat buttons: WhatsApp, Facebook Messenger, Viber, Line, Telegram, Instagram, phone, etc
| Chaty Chat Buttons & WhatsApp | Jotform AI Chatbot ‑ Live Chat | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
Jotform AI Chatbot automates customer support & customer service, boosts conversions & sales
| Metric | Chaty Chat Buttons & WhatsApp | Jotform AI Chatbot ‑ Live Chat |
|---|---|---|
| Rating | ★ 4.9 ★ | 3.9 ★ |
| Total reviews | ★ 299 | 35 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free |
| Built for Shopify | — | — |
| Pricing tiers | 4 tiers | — |
| Listed features | 5 | 5 |
| Featured placements | 2 | — |
| Review velocity (30d) | ★ 8 new | 0 new |
| Languages | 1 supported | 7 supported |
| Listed since | Nov 2019 | Apr 2025 |
Based on the data on this page, Chaty Chat Buttons & WhatsApp is the stronger choice for most Shopify App Store merchants — 4.9★ vs Jotform AI Chatbot ‑ Live Chat's 3.9★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Chaty Chat Buttons & WhatsApp at Free plan available, Jotform AI Chatbot ‑ Live Chat at Free. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Chaty Chat Buttons & WhatsApp has the larger user base (299 reviews vs 35), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Jotform AI Chatbot ‑ Live Chat's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Chaty Chat Buttons & WhatsApp; mid-market and enterprise merchants with specific feature requirements should evaluate both — Jotform AI Chatbot ‑ Live Chat's 35-review base may include the workflow context that matches your specific use case better than Chaty Chat Buttons & WhatsApp's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Chaty Chat Buttons & WhatsApp audit • Jotform AI Chatbot ‑ Live Chat audit
| Last updated | — | — |
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| Keyword | Chaty Chat Buttons & WhatsApp | Jotform AI Chatbot ‑ Live Chat |
|---|---|---|
| chat buttons | #1 | #39 |
| messenger | #1 | #41 |
| chat channels | #4 | #43 |
| chat | #12 | #36 |
| chat ai chatbot | #24 | #24 |
Not featured in any section recently.
No tracked changes.
| Signal | Chaty Chat Buttons & WhatsApp | Jotform AI Chatbot ‑ Live Chat |
|---|---|---|
| Average rating | 4.9 ★ (299) | 3.9 ★ (35) |
| Rating distribution | 596% 42% 30% 20% 11% | 570% 410% 33% 20% 118% |
| Reviews · last 7 days | +1 | +0 |
| Reviews · last 30 days | +8 | +0 |
| Reviews · last 90 days | +28 | +3 |
Both Chaty Chat Buttons & WhatsApp and Jotform AI Chatbot ‑ Live Chat offer paid plans only. Chaty Chat Buttons & WhatsApp starts at Free plan available; Jotform AI Chatbot ‑ Live Chat starts at Free. Compare the per-tier features in the Pricing section above before committing.
Chaty Chat Buttons & WhatsApp has the higher average rating (4.9★ from 299 reviews) compared to Jotform AI Chatbot ‑ Live Chat (3.9★ from 35 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Chaty Chat Buttons & WhatsApp holds the higher average rating (4.9★ vs 3.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Chaty Chat Buttons & WhatsApp has the deeper published review base (299 vs 35), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Chaty Chat Buttons & WhatsApp typically suits early-stage and growth-mode teams based on its published review base (299 reviews). Jotform AI Chatbot ‑ Live Chat typically suits early-stage and growth-mode teams based on its published review base (35 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Customer service from Chaty has been absolutely amazing! Very helpful and make sure I have everything I need. We have WhatsApp, Email and Phone on our website and they have been very useful. I was a little annoyed when the cycle stopped mid month, but I've realised that is due to being on the free plan. (the amount of
me gusta
رائع ومفيد للمتجر
Easy to use.
I would like to formally express my dissatisfaction with both the chatbot implementation and the level of customer support we have received so far. The bot is currently performing terribly and is actively harming the customer experience on our website. It repeatedly confuses products, provides incorrect prices, invents
Migration support varies by app and category. Chaty Chat Buttons & WhatsApp and Jotform AI Chatbot ‑ Live Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Jotform AI Chatbot ‑ Live Chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
Eu gostei muito, ainda estou experimentando mas já me surpreendeu em como é fácil e extremamente eficaz!
