Chaport: Live chat & Chatbot for Shopify App Store
By Chaport Inc.
Chaport: Live chat & Chatbot is the #727 ranked chat app on Shopify, with a free plan available, as of Sep 8, 2026.
Chaport: Live chat & Chatbot is a Shopify App Store app by Chaport Inc., launched August 2025.
AppRanks data: Chaport: Live chat & Chatbot ranks #727 in Chat on Shopify App Store, placing it in the top 75% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Chaport: Live chat & Chatbot is a newly-listed Shopify app with a limited review volume. It is listed in the Chat category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Chaport Inc. — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
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About Chaport: Live chat & Chatbot
How Chaport: Live chat & Chatbot works
Chaport is an all-in-one customer communication tool for Shopify store owners. Provide multi-channel support via live chat, email, Facebook, Instagram, Telegram, and Viber. Automate communications with chatbots. Use triggers to offer help or discounts, recover carts, and close more sales. Deliver personalized support with access to visitor info and order details. Improve team productivity with saved replies, chat routing, internal notes, and visitor behavior tracking.
Screenshots
Key features
- Live chat: Assist customers in real time and improve conversions.
- Multi-channel inbox: Unify your support channels in one platform.
- Chatbot: Automate support and collect leads even when you’re offline.
- FAQ: Create a knowledge base and automatically suggest articles during chats.
- Visitor info: View who’s contacting you and what’s in their carts.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Agent AvatarCustomize your support experience with personalized agent avatars.common
- All Basic Plan FeaturesAccess all features included in the Basic Plan.niche
- AI AnalyticsUtilize AI-driven analytics tools for actionable insights and reporting.common
- Behavior TrackingAnalyze user behavior to improve engagement and retention.common
- Business Hours ManagementSet and manage your business operating hours effectively.differentiator
- Cart RecoveryRecover lost sales by reminding customers of their abandoned carts.differentiator
- Chat AssignmentAssign chats to specific team members for better management.differentiator
- Chat ButtonsAdd buttons to facilitate quick access to chat support.common
- Chat FlowsCreate structured chat flows to guide conversations effectively.differentiator
- Customer Insights AnalysisGain actionable insights from customer data to drive decisions.differentiator
- Percentage and Volume DiscountsApply percentage and volume discounts to incentivize purchases.common
- Email CommunicationUtilize email as a primary channel for customer communication.common
- Email ChatIntegrate email communication within your chat platform.differentiator
- Emoji and Sticker SupportEnhance communication with emojis and stickers in chats.differentiator
- Everything from Free PlanIncludes all features available in the free plan for users.
- File Upload SupportEasily upload images and photos for your products.common
- Font and Color CustomizationCustomize the font style and color to match your brand identity.table-stakes
- Custom GreetingsAdd personalized greetings to enhance user engagement on your site.common
- Live Chat SupportEngage with support agents in real-time through live chat.table-stakes
- Multi-Language SupportOffer a multilingual experience for your customers.common
- Product RecommendationsProvide personalized product recommendations to boost sales.table-stakes
- Quick RepliesProvide instant responses to common customer inquiries.table-stakes
- Review Request AutomationSend and manage requests for feedback and reviews.common
- Social Media ManagementManage and schedule posts across various social media platforms.common
- Unlimited Chat HistoryAccess unlimited chat and conversation history for customer interactions.niche
- Unlimited WidgetsAdd an unlimited number of widgets to enhance your site functionality.niche
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.table-stakes
- Unlimited Channel SupportAccess unlimited channels for your business operations.niche
- Unlimited Visitor TrackingTrack an unlimited number of visitors to your site.niche
Pricing plans
Free
|
Pro39/month
|
Most popular Unlimited129/month
|
Category rankings
As of Sep 9, 2026- Chat#727of 980Top 75%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Chaport: Live chat & Chatbot ranks for 11 keywords across Shopify App Store. Here are the top 3:
Competitors & alternatives
Chaport: Live chat & Chatbot doesn't have curated competitor matchups yet. Other tracked chat apps on Shopify:
Frequently asked questions
What is Chaport: Live chat & Chatbot?
Chaport: Live chat & Chatbot is an app for Shopify. It is published on Shopify App Store and tracked by AppRanks, and it has been listed on the marketplace since 2025. It is listed under the Chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Chaport Inc.
Is Chaport: Live chat & Chatbot free?
Chaport: Live chat & Chatbot offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Pro, Unlimited unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses Chaport: Live chat & Chatbot?
Chaport: Live chat & Chatbot is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Chat category on Shopify.
Where does Chaport: Live chat & Chatbot rank on Shopify?
Chaport: Live chat & Chatbot currently sits at position #727 in the Chat category on Shopify. That places it in the top 74% of 980 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Chaport: Live chat & Chatbot integrate with?
Chaport: Live chat & Chatbot lists 6 integrations on its Shopify marketplace page. The most prominent are Email, Facebook, Instagram, Telegram, Viber, Zapier. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.
What languages does Chaport: Live chat & Chatbot support?
Chaport: Live chat & Chatbot declares support for 4 languages on its Shopify marketplace listing: English, Spanish, German, Russian. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.