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1. Listing metadata
Field-level data| Chaport | Dondy | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
| Chaport | Dondy | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
| Metric | Chaport: Live chat & Chatbot | Dondy: WhatsApp Marketing+Chat |
|---|---|---|
| Rating | — | 4.9 ★ |
| Total reviews | 0 | 820 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | 3 tiers | ★ 4 tiers |
| Listed features | 5 | 5 |
| Featured placements | — | 5 |
| Languages | 4 supported | 5 supported |
| Listed since | Aug 2025 | Mar 2023 |
Based on the data on this page, Dondy: WhatsApp Marketing+Chat is the stronger choice for most Shopify App Store merchants — 4.9★ vs Chaport: Live chat & Chatbot's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Chaport: Live chat & Chatbot at Free plan available, Dondy: WhatsApp Marketing+Chat at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Dondy: WhatsApp Marketing+Chat has the larger user base (820 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Chaport: Live chat & Chatbot's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Dondy: WhatsApp Marketing+Chat; mid-market and enterprise merchants with specific feature requirements should evaluate both — Chaport: Live chat & Chatbot's 0-review base may include the workflow context that matches your specific use case better than Dondy: WhatsApp Marketing+Chat's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Chaport: Live chat & Chatbot audit • Dondy: WhatsApp Marketing+Chat audit
| Listed |
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| Last updated | — | — |
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| Keyword | Chaport | Dondy |
|---|---|---|
| inbox | #238 | #10 |
| chatbot | #203 | #55 |
| live chat app | #238 | #37 |
| ai live chat | #217 | #63 |
| live chat | #234 | #47 |
Not featured in any section recently.
No tracked changes.
Both Chaport: Live chat & Chatbot and Dondy: WhatsApp Marketing+Chat offer paid plans only. Chaport: Live chat & Chatbot starts at Free plan available; Dondy: WhatsApp Marketing+Chat starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Dondy: WhatsApp Marketing+Chat holds the higher average rating (4.9★ vs 0.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Dondy: WhatsApp Marketing+Chat has the deeper published review base (820 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Chaport: Live chat & Chatbot typically suits early-stage and growth-mode teams based on its published review base (0 reviews). Dondy: WhatsApp Marketing+Chat typically suits early-stage and growth-mode teams based on its published review base (820 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Chaport: Live chat & Chatbot and Dondy: WhatsApp Marketing+Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Chaport: Live chat & Chatbot" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
