Channel Sales Chat Bot CRM for Shopify App Store
Channel Sales Chat Bot CRM is the #30 ranked helpdesk app on Shopify, with a 4.8 average rating from 51 reviews, with a free plan available, as of Sep 5, 2026.
Channel Sales Chat Bot CRM is a Shopify App Store app by Channel Corp., launched June 2021. With a rating of 4.8★ from 51 reviews, it currently ranks #30 in the Helpdesk category.
AppRanks data: Channel Sales Chat Bot CRM ranks #30 in Helpdesk on Shopify App Store, placing it in the top 12% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Channel Sales Chat Bot CRM is a category-leading Shopify app with a limited review volume. It is listed in the Helpdesk category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 51 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (4.8★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Channel Corp. — established developer track record
Cons
- −Limited review base (51) — ratings can shift significantly with new feedback
Looking to switch from Channel Sales Chat Bot CRM?
See Channel Sales Chat Bot CRM's alternatives ranked by audit score, rating, and review velocity.
About Channel Sales Chat Bot CRM
How Channel Sales Chat Bot CRM works
Channel Talk is your trusted sales concierge to help you convert the existing traffic on your website. Identify and engage key customers through our CRM. Provide personalized assistance through our live chat. Grow your a loyal fanbase through targeted marketing campaigns. Watch your LTV grow and prevent churn with our all-in-one sales concierge platform.
Screenshots
Key features
- Sales Concierge - identify and nurture key customers.
- Unlimited Live Chat & Team Chat - quality customer support
- AI Agent ALF - resolve repetitive inquiries with AI and convert customers
- Team Messenger - communicate with your teammates anywhere in the world
- Marketing & Chatbots - unlimited chatbot messages, customizations and automation
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Agent AvatarCustomize your support experience with personalized agent avatars.common
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.table-stakes
- AI-Powered ResponsesGenerate automated responses using AI technology.common
- AI AnalyticsUtilize AI-driven analytics tools for actionable insights and reporting.common
- Automated AssignmentAutomatically assign tasks or items to users based on set criteria.common
- Automated Reply MessagesSend instant responses to customer inquiries with auto-reply features.common
- Business Hours ManagementSet and manage your business operating hours effectively.differentiator
- Chat AssignmentAssign chats to specific team members for better management.differentiator
- Chatbot IntegrationImplement chatbots to enhance customer service and engagement.differentiator
- Chat ButtonsAdd buttons to facilitate quick access to chat support.common
- Chat FlowsCreate structured chat flows to guide conversations effectively.differentiator
- Checkout ProcessStreamline the checkout process to enhance customer experience and reduce cart abandonment.common
- Customer Feedback SurveysGather customer insights through targeted feedback surveys.differentiator
- Email CommunicationUtilize email as a primary channel for customer communication.common
- Email ChatIntegrate email communication within your chat platform.differentiator
- Email NotificationsSend timely notifications to customers via email for important updates.common
- Emoji and Sticker SupportEnhance communication with emojis and stickers in chats.differentiator
- Font and Color CustomizationCustomize the font style and color to match your brand identity.table-stakes
- Custom GreetingsAdd personalized greetings to enhance user engagement on your site.differentiator
- Live Chat SupportEngage with support agents in real-time through live chat.table-stakes
- Multi-Language SupportOffer a multilingual experience for your customers.common
- Order TrackingTrack orders efficiently with integrated order tracking features.common
- Product RecommendationsProvide personalized product recommendations to boost sales.table-stakes
- Quick RepliesProvide instant responses to common customer inquiries.table-stakes
- ReportingGenerate and view reports on various metrics and data.common
- Response TemplatesUse predefined templates to respond quickly to customer inquiries.common
- Rule-Based TriggersImplement triggers based on defined rules for automated actions.common
- Self-Service PortalAllow customers to manage their accounts and access resources independently.common
- Shared Inbox SolutionCollaborate with your team using a shared inbox for better communication.common
- Store UpdatesManage and apply bulk updates for orders and inventory seamlessly.common
- Tagging SystemImplement a tagging system to enhance organization and searchability.differentiator
- Comprehensive Ticketing SystemManage tickets and events seamlessly with a robust system.common
- Video Call SupportEngage with customers through real-time video calls for enhanced support.niche
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.table-stakes
- Customer EngagementEnhance interactions and build relationships with customers effectively.niche
- Targeted CampaignsRun personalized marketing campaigns aimed at specific customer segments.
Pricing plans
Free
|
Early36/month |
Most popular Growth120/month |
Category rankings
As of Sep 6, 2026See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Channel Sales Chat Bot CRM ranks for 30 keywords across Shopify App Store. Here are the top 3:
- 1.helpdeskRank #63
- Rank #11
- Rank #15
Competitors & alternatives
Channel Sales Chat Bot CRM doesn't have curated competitor matchups yet. Other tracked helpdesk apps on Shopify:
Frequently asked questions
What is Channel Sales Chat Bot CRM?
Channel Sales Chat Bot CRM is an app for Shopify. It currently holds a 4.8-star rating from 51 merchant reviews, and it has been listed on the marketplace since 2021. It is listed under the Helpdesk category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Channel Corp.
Is Channel Sales Chat Bot CRM free?
Channel Sales Chat Bot CRM offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Early, Growth unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses Channel Sales Chat Bot CRM?
Channel Sales Chat Bot CRM is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Helpdesk category on Shopify.
Where does Channel Sales Chat Bot CRM rank on Shopify?
Channel Sales Chat Bot CRM currently sits at position #30 in the Helpdesk category on Shopify. That places it in the top 11% of 263 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Channel Sales Chat Bot CRM integrate with?
Channel Sales Chat Bot CRM lists 7 integrations on its Shopify marketplace page. The most prominent are Checkout, Email, Instagram, KakaoTalk, Line, Slack, plus 1 additional integration listed on the marketplace page. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.
What languages does Channel Sales Chat Bot CRM support?
Channel Sales Chat Bot CRM declares support for 3 languages on its Shopify marketplace listing: English, Korean, Japanese. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.