bd ‑ Custom Chatbot & Phone AI for Shopify App Store
By BOUDRAW
bd ‑ Custom Chatbot & Phone AI is a Shopify app, with a 5.0 average rating from 5 reviews, with a free plan available, as of July 8, 2026.
bd ‑ Custom Chatbot & Phone AI is a Shopify App Store app by BOUDRAW, launched September 2024. With a rating of 5.0★ from 5 reviews.
AppRanks verdict
Generated from live marketplace data — refreshed daily
bd ‑ Custom Chatbot & Phone AI is a category-leading Shopify app with a limited review volume. Category data on the canonical marketplace listing is currently incomplete, so AppRanks falls back to platform-wide rather than category-relative comparison for this listing. 5 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by BOUDRAW — established developer track record
Cons
- −Limited review base (5) — ratings can shift significantly with new feedback
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About bd ‑ Custom Chatbot & Phone AI
How bd ‑ Custom Chatbot & Phone AI works
Boudraw is an all-new way for customers to interact with your online store. The customer will be greeted by a 24/7 AI agent who can help them with product research and comparison, order updates, general inquiries and much more. It learns and can evolve, reducing the need for human intervention as time goes on. Extensive reports and alerts can help you immediately assess customer requests and meet the needs of your business more easily than ever. The agent can even call on your behalf!
Screenshots




Key features
- Knowledge Gathering: Learns from chats, reduces human input over time
- Branding Customisation: Customise the chatbot to your business' needs
- Access to Shopify Info: Can assist with orders, products, returns and more
- AI Phone Calls: We can call customers on your behalf, for order updates and more
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.table-stakes
- AI AnalyticsUtilize AI-driven analytics tools for actionable insights and reporting.Common
- Behavior TrackingAnalyze user behavior to improve engagement and retention.Common
- Callback ServiceImplement callback functionality to enhance user interactions.Common
- Chat FunctionalityEnable real-time chat for customer support and engagement.Niche
- Chat ButtonsAdd buttons to facilitate quick access to chat support.table-stakes
- Chat FlowsCreate structured chat flows to guide conversations effectively.Differentiator
- Live Chat SupportProvide real-time assistance to customers through a chat window.table-stakes
- Cross-Sell DiscountsOffer discounts on related products to encourage cross-selling.Common
- Email CommunicationUtilize email as a primary channel for customer communication.Common
- Email ChatIntegrate email communication within your chat platform.Differentiator
- Emoji and Sticker SupportEnhance communication with emojis and stickers in chats.Differentiator
- Font and Color CustomizationCustomize the font style and color to match your brand identity.table-stakes
- Custom GreetingsAdd personalized greetings to enhance user engagement on your site.table-stakes
- Live Chat SupportEngage with support agents in real-time through live chat.table-stakes
- Multi-Language SupportOffer a multilingual experience for your customers.Common
- Online Store ManagementCreate and manage your online store with ease and efficiency.
- PhoneUtilize phone features for customer support and communication.Common
- Product RecommendationsProvide personalized product recommendations to boost sales.table-stakes
- Push NotificationsDeliver real-time updates and alerts directly to users' devices.Common
- Real-Time TranslationTranslate content instantly for a global audience.Differentiator
- Store UpdatesManage and apply bulk updates for orders and inventory seamlessly.Common
- Voice SupportProvide assistance to customers through voice communication channels.Common
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.table-stakes
Pricing plans
Starter19/month
|
Pro29/month
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Most popular Business49/month
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Human-Level99/month
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Keyword rankings
bd ‑ Custom Chatbot & Phone AI ranks for 15 keywords across Shopify App Store. Here are the top 3:
Competitors & alternatives
AppRanks tracks competitor sets per category. For bd ‑ Custom Chatbot & Phone AI, the independent listing audit includes a competitive context section, and the full Shopify app index shows the broader marketplace landscape this app competes in. Sign up free to surface a side-by-side competitor matrix customized to your tracked apps.
Frequently asked questions
What is bd ‑ Custom Chatbot & Phone AI?
bd ‑ Custom Chatbot & Phone AI is an app for Shopify. It currently holds a 5.0-star rating from 5 merchant reviews, and it has been listed on the marketplace since 2024. AppRanks tracks its category position, review-velocity trend, and the top alternatives in the same space. Developed by BOUDRAW.
Is bd ‑ Custom Chatbot & Phone AI free?
bd ‑ Custom Chatbot & Phone AI does not offer a permanent free plan on Shopify. Pricing starts at 19, and the listed tiers are Starter, Pro, Business. Trial availability and exact billing terms are mirrored from the live Shopify listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
What does bd ‑ Custom Chatbot & Phone AI integrate with?
bd ‑ Custom Chatbot & Phone AI lists 4 integrations on its Shopify marketplace page. The most prominent are Chat, Email, Online Store, Phone. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.
What languages does bd ‑ Custom Chatbot & Phone AI support?
bd ‑ Custom Chatbot & Phone AI declares support for 28 languages on its Shopify marketplace listing: Bulgarian, Czech, Danish, German, Greek, English, with 22 additional locales documented on the marketplace listing. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.