bd - Custom Chatbot & Phone AI is the #485 ranked chat app on Shopify, with a 5.0 average rating from 2 reviews, with a free plan available, as of Sep 3, 2026.
bd - Custom Chatbot & Phone AI is a Shopify App Store app by BOUDRAW. With a rating of 5.0★ from 2 reviews, it currently ranks #485 in the Chat category.
AppRanks data: bd - Custom Chatbot & Phone AI ranks #485 in Chat on Shopify App Store, placing it in the top 50% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
bd - Custom Chatbot & Phone AI is a category-leading Shopify app with a limited review volume. It is listed in the Chat category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 2 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by BOUDRAW — established developer track record
Cons
- −Limited review base (2) — ratings can shift significantly with new feedback
Looking to switch from bd - Custom Chatbot & Phone AI?
See bd - Custom Chatbot & Phone AI's alternatives ranked by audit score, rating, and review velocity.
About bd - Custom Chatbot & Phone AI
How bd - Custom Chatbot & Phone AI works
Boudraw is an all-new way for customers to interact with your online store. The customer will be greeted by a 24/7 AI agent who can help them with product research and comparison, order updates, general inquiries and much more. It learns and can evolve, reducing the need for human intervention as time goes on. Extensive reports and alerts can help you immediately assess customer requests and meet the needs of your business more easily than ever. The agent can even call on your behalf!
Screenshots
Key features
- Knowledge Gathering: Learns from chats, reduces human input over time
- Branding Customisation: Customise the chatbot to your business' needs
- Access to Shopify Info: Can assist with orders, products, returns and more
- AI Phone Calls: We can call customers on your behalf, for order updates and more
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.table-stakes
- AI AnalyticsUtilize AI-driven analytics tools for actionable insights and reporting.common
- Behavior TrackingAnalyze user behavior to improve engagement and retention.common
- Callback ServiceImplement callback functionality to enhance user interactions.common
- Chat FunctionalityEnable real-time chat for customer support and engagement.niche
- Chat ButtonsAdd buttons to facilitate quick access to chat support.common
- Chat FlowsCreate structured chat flows to guide conversations effectively.differentiator
- Cross-Sell DiscountsOffer discounts on related products to encourage cross-selling.differentiator
- Email CommunicationUtilize email as a primary channel for customer communication.common
- Email ChatIntegrate email communication within your chat platform.differentiator
- Emoji and Sticker SupportEnhance communication with emojis and stickers in chats.differentiator
- Font and Color CustomizationCustomize the font style and color to match your brand identity.table-stakes
- Custom GreetingsAdd personalized greetings to enhance user engagement on your site.differentiator
- Live Chat SupportEngage with support agents in real-time through live chat.table-stakes
- Multi-Language SupportOffer a multilingual experience for your customers.common
- Online Store ManagementCreate and manage your online store with ease and efficiency.
- PhoneUtilize phone features for customer support and communication.differentiator
- Product RecommendationsProvide personalized product recommendations to boost sales.table-stakes
- Push NotificationsDeliver real-time updates and alerts directly to users' devices.common
- Real-Time TranslationTranslate content instantly for a global audience.differentiator
- Store UpdatesManage and apply bulk updates for orders and inventory seamlessly.common
- Voice SupportProvide assistance to customers through voice communication channels.common
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.table-stakes
Pricing plans
Starter19/month
|
Pro29/month
|
Most popular Business49/month
|
Human-Level99/month
|
Category rankings
As of Sep 6, 2026- Chat#485of 976Top 50%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
bd - Custom Chatbot & Phone AI ranks for 15 keywords across Shopify App Store. Here are the top 3:
Competitors & alternatives
bd - Custom Chatbot & Phone AI doesn't have curated competitor matchups yet. Other tracked chat apps on Shopify:
Frequently asked questions
What is bd - Custom Chatbot & Phone AI?
bd - Custom Chatbot & Phone AI is an app for Shopify. It currently holds a 5.0-star rating from 2 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by BOUDRAW.
Is bd - Custom Chatbot & Phone AI free?
bd - Custom Chatbot & Phone AI does not offer a permanent free plan on Shopify. Pricing starts at 19, and the listed tiers are Starter, Pro, Business. Trial availability and exact billing terms are mirrored from the live Shopify listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses bd - Custom Chatbot & Phone AI?
bd - Custom Chatbot & Phone AI is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Chat category on Shopify.
Where does bd - Custom Chatbot & Phone AI rank on Shopify?
bd - Custom Chatbot & Phone AI currently sits at position #485 in the Chat category on Shopify. That places it in the top 50% of 976 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does bd - Custom Chatbot & Phone AI integrate with?
bd - Custom Chatbot & Phone AI lists 4 integrations on its Shopify marketplace page. The most prominent are Chat, Email, Online Store, Phone. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.
What languages does bd - Custom Chatbot & Phone AI support?
bd - Custom Chatbot & Phone AI declares support for 28 languages on its Shopify marketplace listing: Bulgarian, Czech, Danish, German, Greek, English, with 22 additional locales documented on the marketplace listing. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.