
NPS Survey by SalesHub | AI NPS, CSAT & CES Surveys Native to Salesforce
- Category rank
- #12 in Surveys
- Price from
- $3,500 / company / year (USD)
- Listing audit
- 69/100
NPS Survey by SalesHub | AI NPS, CSAT & CES Surveys Native to Salesforce is a Salesforce AppExchange app by SalesHub, LLC. With a rating of 5.0★ from 7 reviews, it currently ranks #12 in the Surveys category.
NPS Survey by SalesHub | AI NPS, CSAT & CES Surveys Native to Salesforce is the #12 ranked Surveys app on Salesforce, with a 5.0 average rating from 7 reviews, as a paid app, as of Nov 10, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 10, 2026
NPS Survey by SalesHub | AI NPS, CSAT & CES Surveys Native to Salesforce ranks #12 of 57 in Surveys on Salesforce. It holds a 5.0★ average from 7 reviews on Salesforce. There is no free plan — compare the paid plans below before installing.
Pros
- +Listed on Salesforce since 2019
Cons
- −Only 7 reviews — the average can still move with a few new ratings
- −No free plan (paid) — evaluation needs a paid plan or a trial
About NPS Survey by SalesHub | AI NPS, CSAT & CES Surveys Native to Salesforce
How NPS Survey by SalesHub | AI NPS, CSAT & CES Surveys Native to Salesforce works
Most feedback tools collect a score and stop. NPS Survey by SalesHub runs inside Salesforce and acts on every response, so no unhappy customer slips through.
HOW IT WORKS 1. Trigger: send a survey when a Case closes, an Opportunity is won or lost, onboarding ends, or any record changes. No code needed. 2. Collect: branded email and web surveys with 15+ question types, conditional logic and 70+ ready-made templates. 3. Act: AI classifies each reply. Detractors open a priority Case for the owner. Promoters get a review request. Passives enter a nurture flow. 4. Improve: CX360 dashboards track NPS, CSAT, response rate and loop closure by rep, team and region.
WHY TEAMS CHOOSE IT - 100% native: responses link to Account, Contact, Case and Opportunity. No middleware, no sync, no data leaving Salesforce. - Fast start: send your first NPS survey in about 10 minutes. - One platform for customer, employee and partner feedback. - Built for GDPR/CCPA programs, with Salesforce security and sharing. - Enterprise Voice of Customer for a fraction of the cost of standalone CX suites.
Start a free trial today, or book a demo at saleshub.info/nps-survey.
Key features
- Auto-send NPS, CSAT & CES surveys on Case Close, Opportunity Won/Lost, onboarding or any Salesforce event
- AI closes the loop: Detractors open a priority Case, Promoters get a review request, Passives enter a nurture flow