NPS Survey for Salesforce AppExchange
NPS Survey is the #12 ranked surveys app on Salesforce, with a 5.0 average rating from 6 reviews, as a paid app, as of July 8, 2026.
NPS Survey is a Salesforce AppExchange app by SalesHub, LLC. With a rating of 5.0★ from 6 reviews, it currently ranks #12 in the Surveys category.
AppRanks data: NPS Survey ranks #12 in Surveys on Salesforce AppExchange, placing it in the top 22% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
NPS Survey is a category-leading Salesforce app with a limited review volume. It is listed in the Surveys category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 6 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Published by SalesHub, LLC — established developer track record
Cons
- −Limited review base (6) — ratings can shift significantly with new feedback
- −Paid-only pricing (paid) — evaluation requires committing payment details
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See NPS Survey's alternatives ranked by audit score, rating, and review velocity.
About NPS Survey
How NPS Survey works
Our NPS and Customer Experience (CX 360) solution helps businesses measure and improve customer satisfaction through custom surveys. The powerful, intuitive platform allows you to create any type of survey or form to collect valuable data, analyze responses, and drive actionable insights for better decision-making.
Key Features: Custom Survey Builder: Design surveys, feedback forms, or polls tailored to your specific needs. Seamless Salesforce Integration: Directly sync survey responses with Salesforce to track customer sentiment and take action in real-time. Advanced Analytics: Gain insights from collected data with powerful analysis tools to identify trends and areas for improvement. Automated Follow-ups: Trigger follow-up surveys based on customer interactions, ensuring timely responses. CX 360: Get a holistic view of customer experience across touchpoints, helping to improve service delivery and customer relationships.
This solution is ideal for businesses seeking to improve customer service, optimize experience management, and drive customer loyalty by continuously measuring and acting on NPS and CX data.
Key features
- ✓ Auto-trigger NPS, CSAT & CES from Case Close, Opp Won, Onboarding, or any Salesforce event
- ✓ Save up to 95% vs. Qualtrics & Medallia — enterprise Voice of Customer at a fraction of the cost
- ✓ CX360 real-time dashboard: response rates, loyalty trends, loop closure rates — by rep, team, and region
- ✓ Customer, Employee & Partner listening from one platform — NPS, CSAT, CES, and custom feedback
- ✓ GDPR/CCPA compliant — data stays in Salesforce. Zero third-party data transfer.
- ✓ AI agents classify every response: Detractors → P1 Case. Promoters → review request. Passives → 30-day nurture.
- ✓ 100% Salesforce-native — responses map to Account, Contact, Case, Opportunity. Your data never leaves SF.
- ✓ 70+ pre-built survey forms + 40+ branded email templates. Send your first NPS survey in 10 minutes.
- ✓ 15+ question types, conditional logic, skip patterns, no-code survey builder
Ratings and reviews
- 51 (17%)
- 40 (0%)
- 30 (0%)
- 20 (0%)
- 10 (0%)
Category rankings
As of Jul 8, 2026- Surveys#12of 56Top 22%
- Marketing#108of 928Top 12%
- Customer Service#154of 1,105Top 14%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
NPS Survey ranks for 29 keywords across Salesforce AppExchange. Here are the top 3:
- Rank #2
- Rank #1
- 3.ces vocRank #1
Competitors & alternatives
NPS Surveydoesn't have curated competitor matchups yet. Other tracked surveys apps on Salesforce:
Frequently asked questions
What is NPS Survey?
NPS Survey is an app for Salesforce. It currently holds a 5.0-star rating from 6 merchant reviews, and it has been listed on the marketplace since 2019. It is listed under the Surveys category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by SalesHub, LLC.
Is NPS Survey free?
NPS Survey does not offer a permanent free plan on Salesforce. Pricing starts at 3500, and the listed tiers are CX Lite, CX Pro, CX360 Insights. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses NPS Survey?
NPS Survey is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Surveys category on Salesforce.
Where does NPS Survey rank on Salesforce?
NPS Survey currently sits at position #12 in the Surveys category on Salesforce. That places it in the top 21% of 56 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does NPS Survey integrate with?
NPS Survey lists 4 integrations on its Salesforce marketplace page. The most prominent are Sales Cloud, Service Cloud, Marketing Cloud, Sales Cloud. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.
How active are NPS Survey reviews?
NPS Survey has received 0 reviews in the last 30 days, 0 in the last 90 days. Review velocity is one of the faster-moving signals on a marketplace listing — sustained pace correlates with active install growth and ongoing developer engagement, while a sharp drop is often the earliest visible signal of a stalled listing.