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TOP 3 ALTERNATIVES — RANKED
Three you should evaluate first.
Filtered from 12 candidates by feature similarity, audit score, and review velocity. The hero treatment is editorial — these earned more space because the data did.
#1TOP PICK
Jotform | Forms, surveys, agent, chatbot, e-sign, and workflow automation
Apps4.59136 reviews
Not auditedAudit score
Pick if you want feature parity
Strongest fit on feature parity. The most direct functional swap. Shares apps feature signature, comparable workflows, and a similar audit-score band — switch costs are usually lowest here.
#2RUNNER-UP
Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce
Surveys5.00100 reviews
Not auditedAudit score
Pick if you're cost-sensitive
Wider scope, slightly different focus. Wider feature surface than the source app's focus area. Useful if you're shopping surveys alongside adjacent capabilities you'd otherwise integrate separately.
#3VALUE PICK
User & Workflow Monitoring, AI Adoption Insights, 360° Observability – GermainUX
Surveys5.0013 reviews
Not auditedAudit score
Pick if you live in workflows
Established alternative with audit-grade listing. Established option with the rating + review depth to be vendor-evaluated. Best when running this category at scale and you can't afford early-stage product surprises.
SIDE-BY-SIDE COMPARISON
NPS, CSAT & VOC Surveys | AI-Powered Customer Experience for Salesforce versus the top 3.
Five rows, all loaded above the fold. Wins are highlighted; nothing's hidden behind a tab.
RANKS #4 THROUGH #12
The next 9, denser.
Lower-ranked but legitimate. Click any row for the full profile — or compare side-by-side with NPS, CSAT & VOC Surveys | AI-Powered Customer Experience for Salesforce.
9 more Salesforce alternatives to NPS, CSAT & VOC Surveys | AI-Powered Customer Experience for Salesforce
#6
In-gage – AI Quality Assurance, Surveys & Case CategorisationSurveys
How these alternatives are ranked
Scored daily. Three signals, weighted and blended. No vendor money changes anything.
45%Feature similarity
N-gram match against NPS, CSAT & VOC Surveys | AI-Powered Customer Experience for Salesforce's feature signature, weighted by category overlap.
35%Audit + rating
Listing quality (0–100) blended with rolling 90-day rating average. Penalizes thin listings.
20%Review velocity
Reviews added in trailing 30 days, normalized by category baseline. Surfaces rising challengers.
Every Salesforce alternative on this page is scraped, normalized, and re-scored every 24 hours. We don't accept paid placement, vendor-funded "best of" content, or sponsored ranking — and we publish the rules so you can audit them yourself. If a vendor disagrees with their position, that's between them and the data.
WHEN DOES IT MAKE SENSE TO SWITCH FROM NPS, CSAT & VOC SURVEYS | AI-POWERED CUSTOMER EXPERIENCE FOR SALESFORCE?
Four reasons people leave.
Decision triggers, not marketing. If two or more apply, your shortlist starts with the apps named below each card.
Pricing has outgrown your usage
If your usage of NPS, CSAT & VOC Surveys | AI-Powered Customer Experience for Salesforce has crossed the second-tier breakpoint on its pricing plan, the per-unit cost is usually where alternatives diverge most clearly. Some apps in the list above carry generous free tiers; others are paid-from-day-one. If the gap between your monthly bill and the next-cheapest alternative exceeds 30%, the switch usually pays back inside one quarter.
Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce · Jotform | Forms, surveys, agent, chatbot, e-sign, and workflow automationYou need a feature outside the focus
Each Salesforce category has a feature spectrum. The "Similar feature set" badge above marks alternatives whose feature signature most overlaps with NPS, CSAT & VOC Surveys | AI-Powered Customer Experience for Salesforce. The "Category leader" badge marks apps that may approach the same category from a different feature angle — useful if you want to widen rather than narrow your toolset.
Jotform | Forms, surveys, agent, chatbot, e-sign, and workflow automationFREQUENTLY ASKED
Answers built from the data.
Built from the same scores the ranking uses — so they won't contradict the table.
For most accounts under typical category usage, the answer depends on tier. Jotform | Forms, surveys, agent, chatbot, e-sign, and workflow automation is in the freemium band (freemium), while NPS, CSAT & VOC Surveys | AI-Powered Customer Experience for Salesforce is paid (paid). At parity scale, the cheaper option can save 30–60% — but feature-for-feature swaps usually narrow the gap above the second tier.
VERDICT · UPDATED TODAY
If you're moving from NPS, CSAT & VOC Surveys | AI-Powered Customer Experience for Salesforce, the most common landing spots are Jotform | Forms, surveys, agent, chatbot, e-sign, and workflow automation (low feature match, audit null/100) and Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce (pricing leverage + breadth). Skip Formcrafts | Create dynamic forms for Salesforce unless your use case is unusual.
If feature parity matters most
→ Jotform | Forms, surveys, agent, chatbot, e-sign, and workflow automation
Low feature parity. Audit null, 4.59★.
If pricing matters most
→ Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce
Best for cost-sensitive teams. 5.00★ across 100 reviews.
If you're scaling enterprise
→ User & Workflow Monitoring, AI Adoption Insights, 360° Observability – GermainUX
Strongest scale fit when category usage exceeds typical thresholds. Vendor-evaluate before committing.
Continue your research
Audit NPS, CSAT & VOC Surveys | AI-Powered Customer Experience for Salesforce's listing
See where NPS, CSAT & VOC Surveys | AI-Powered Customer Experience for Salesforce ranks 0–100 on listing completeness, screenshots, and description quality.
Open auditNPS, CSAT & VOC Surveys | AI-Powered Customer Experience for Salesforce vs Jotform | Forms, surveys, agent, chatbot, e-sign, and workflow automation
Side-by-side feature deltas, shared keywords, rating curves over the trailing 12 months.
Open compareSalesforce category leaders
Highest-rated Salesforce apps by intent. The category-by-category leaderboard.
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