Survey Force by Salesforce Labs vs NPS Survey

Based on the data on this page, NPS Survey is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs Survey Force by Salesforce Labs's 3.2★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

On pricing, Survey Force by Salesforce Labs offers a free tier (free) while NPS Survey starts at paid. For early-stage teams validating fit, the free-tier path lets you run the app on real workloads before committing budget.

Survey Force by Salesforce Labs has the larger user base (274 reviews vs 6), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. NPS Survey's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Recommended by size: small/early-stage admins who need fast install and low risk should default to NPS Survey; mid-market and enterprise admins with specific feature requirements should evaluate both — Survey Force by Salesforce Labs's 274-review base may include the workflow context that matches your specific use case better than NPS Survey's broader-but-shallower coverage.

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Is Survey Force by Salesforce Labs or NPS Survey cheaper?

Survey Force by Salesforce Labs is the cheaper option — it offers a free plan (free). NPS Survey starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.

Which has better reviews, Survey Force by Salesforce Labs or NPS Survey?

NPS Survey has the higher average rating (5.0★ from 6 reviews) compared to Survey Force by Salesforce Labs (3.2★ from 274 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Survey Force by Salesforce Labs or NPS Survey?

NPS Survey holds the higher average rating (5.0★ vs 3.2★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Survey Force by Salesforce Labs or NPS Survey?

Both apps are one-click installs from the Salesforce AppExchange. Survey Force by Salesforce Labs has the deeper published review base (274 vs 6), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Survey Force by Salesforce Labs typically suits early-stage and growth-mode teams based on its published review base (274 reviews). NPS Survey typically suits early-stage and growth-mode teams based on its published review base (6 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Survey Force by Salesforce Labs and NPS Survey?

Migration support varies by app and category. Survey Force by Salesforce Labs and NPS Survey both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from NPS Survey" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.