Concord Cloud Fax - Powerful and streamlined fax automation for Salesforce AppExchange
Concord Cloud Fax - Powerful and streamlined fax automation is the #13 ranked telephony app on Salesforce, with a 5.0 average rating from 13 reviews, with a free plan available, as of July 10, 2026.
Concord Cloud Fax - Powerful and streamlined fax automation is a Salesforce AppExchange app by Concord Technologies. With a rating of 5.0★ from 13 reviews, it currently ranks #13 in the Telephony category.
AppRanks data: Concord Cloud Fax - Powerful and streamlined fax automation ranks #13 in Telephony on Salesforce AppExchange, placing it in the top 12% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Concord Cloud Fax - Powerful and streamlined fax automation is a category-leading Salesforce app with a limited review volume. It is listed in the Telephony category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 13 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Concord Technologies — established developer track record
Cons
- −Limited review base (13) — ratings can shift significantly with new feedback
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About Concord Cloud Fax - Powerful and streamlined fax automation
How Concord Cloud Fax - Powerful and streamlined fax automation works
Streamline fax processes Fax files within Salesforce easily. Relate faxes to any object. Include a standard or custom cover page. Configure mass faxing.
Integrated document generation Integrate with Concord Documents app or other DocGen apps to auto generate a document based on a template and then fax it.
Barcoding feature Tag outbound faxes with a barcode to auto associate when received and streamline fax processes.
Easy to track View all of your sent and received faxes within Salesforce. Create list views as needed. See detailed sent fax status and extend processes using Salesforce.
Integrate with Health Cloud Automatically add received faxes to Health Cloud Received Documents
You must have an Concord Fax account to utilize this app. The app could take as little as 30 minutes to get up and running. Pricing: $50/month for the first toll free or local dedicated fax number $15/month each additional fax line $0.15 cents per fax page sent or received (volume discounts available)
Note: The Concord Fax app is only available within the USA and Canada
Previously A5 Fax
Need Support? Reach out to [email protected]
Key features
- Easily automate sending and receiving faxes.
- HIPAA-compliant, and SOC2-certified cloud fax transmission.
- Create efficient business processes leveraging custom objects.
- Combine with Concord Documents and Concord Signature to streamline fax document processing
Category rankings
As of Jul 10, 2026- Telephony#13of 118Top 12%
- Agent Productivity#22of 306Top 8%
- Document Management#26of 177Top 15%
- Customer Service#58of 1,107Top 6%
- Productivity#158of 1,626Top 10%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Concord Cloud Fax - Powerful and streamlined fax automation ranks for 12 keywords across Salesforce AppExchange. Here are the top 3:
- Rank #9
- 2.healthRank #12
- Rank #33
Competitors & alternatives
Concord Cloud Fax - Powerful and streamlined fax automationdoesn't have curated competitor matchups yet. Other tracked telephony apps on Salesforce:
Frequently asked questions
What is Concord Cloud Fax - Powerful and streamlined fax automation?
Concord Cloud Fax - Powerful and streamlined fax automation is an app for Salesforce. It currently holds a 5.0-star rating from 13 merchant reviews, and it has been listed on the marketplace since 2014. It is listed under the Telephony category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Concord Technologies.
Who uses Concord Cloud Fax - Powerful and streamlined fax automation?
Concord Cloud Fax - Powerful and streamlined fax automation is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Telephony category on Salesforce.
Where does Concord Cloud Fax - Powerful and streamlined fax automation rank on Salesforce?
Concord Cloud Fax - Powerful and streamlined fax automation currently sits at position #13 in the Telephony category on Salesforce. That places it in the top 11% of 118 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Concord Cloud Fax - Powerful and streamlined fax automation integrate with?
Concord Cloud Fax - Powerful and streamlined fax automation lists 4 integrations on its Salesforce marketplace page. The most prominent are Sales Cloud, Health Cloud, Government Cloud, None. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.