Customer Satisfaction (CSAT) Survey for Jira for Atlassian Marketplace
Customer Satisfaction (CSAT) Survey for Jira is the #11 ranked sales and customer relations app on Atlassian, with a 4.0 average rating from 42 reviews, priced from $0.3/yr, as of July 8, 2026.
Customer Satisfaction (CSAT) Survey for Jira is a Atlassian Marketplace app by Candylio Software Pte. Ltd.. With a rating of 4.0★ from 42 reviews, it currently ranks #11 in the Sales and customer relations category.
AppRanks data: Customer Satisfaction (CSAT) Survey for Jira ranks #11 in Sales and customer relations on Atlassian Marketplace, placing it in the top 56% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Customer Satisfaction (CSAT) Survey for Jira is a well-rated Atlassian app with a limited review volume. It is listed in the Sales and customer relations category on Atlassian Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 42 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Atlassian Marketplace listing.
Pros
- +Published by Candylio Software Pte. Ltd. — established developer track record
Cons
- −Limited review base (42) — ratings can shift significantly with new feedback
- −Paid-only pricing (From $0.3/yr) — evaluation requires committing payment details
Looking to switch from Customer Satisfaction (CSAT) Survey for Jira?
See Customer Satisfaction (CSAT) Survey for Jira's alternatives ranked by audit score, rating, and review velocity.
About Customer Satisfaction (CSAT) Survey for Jira
How Customer Satisfaction (CSAT) Survey for Jira works
Real-time insights into your project.Candylio reports are so simple that anyone can understand them.Satisfaction reports can be drilled down to the ticket level.Know what your reporters really think.Your employees don’t need to remember “another” password to participateCandylio is a turn-key solution. Simply turn it on, and we'll take care of the rest!A product that performs for every team.Customize the email content and branding to improve engagement.Control when the surveys are sent with Jira workflow events.Reduce number of emails sent with powerful JQL filters.Multiple language support: English, German, Spanish, French, Italian, Japanese, Polish, Russian, SlovakFor more details, please refer to this User Guide!
Key features
- Gain Real-Time Project Insights Our easy-to-understand reports are tailored for everyone, delivering clear and actionable insights that empower you to make informed decisions instantly.
- Deep Dive into Satisfaction Drill down to the ticket level with our detailed satisfaction reports and truly understand your team's feedback.Activate Candylio and let us handle the rest, providing a seamless experience from start to finish.
- Tailored for Every Team Enhance engagement by customizing email content and branding to fit your team's unique needs.Precision Survey Control: Schedule surveys with precision using Jira workflow events, ensuring timely and relevant feedback.
Pricing plans
10 users0.3/yr |
25 users0.75/yr |
Most popular 100 users3/yr |
500 users11.9/yr |
2000 users37.9/yr |
10000 users115.9/yr |
Category rankings
As of Jul 8, 2026- Sales and customer relations#11of 20Top 56%
- Administrative tools#395of 2,503Top 16%
- charts-diagramming#395of 2,500Top 16%
- cloud-security#395of 2,500Top 16%
- code-quality#395of 2,500Top 16%
- code-review#395of 2,500Top 16%
- continuous-integration#395of 2,507Top 16%
- design-tools#395of 2,500Top 16%
- documentation#395of 2,500Top 16%
- integrations#395of 2,500Top 16%
- it-service-management#395of 2,500Top 16%
- macros#395of 2,500Top 16%
- migration#395of 2,500Top 16%
- monitoring#395of 2,507Top 16%
- Project management#395of 2,500Top 16%
- reports#395of 2,500Top 16%
- security#395of 2,500Top 16%
- testing-qa#395of 2,500Top 16%
- time-tracking#395of 2,500Top 16%
- workflow#395of 2,500Top 16%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Customer Satisfaction (CSAT) Survey for Jira ranks for 1 keywords across Atlassian Marketplace. Here are the top 1:
- 1.timeRank #275
Competitors & alternatives
Customer Satisfaction (CSAT) Survey for Jiradoesn't have curated competitor matchups yet. Other tracked sales and customer relations apps on Atlassian:
Frequently asked questions
What is Customer Satisfaction (CSAT) Survey for Jira?
Customer Satisfaction (CSAT) Survey for Jira is an app for Atlassian. It currently holds a 4.0-star rating from 42 merchant reviews, and AppRanks has been tracking its public marketplace data on a daily refresh cycle. It is listed under the Sales and customer relations category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Candylio Software Pte. Ltd..
Is Customer Satisfaction (CSAT) Survey for Jira free?
Customer Satisfaction (CSAT) Survey for Jira does not offer a permanent free plan on Atlassian. Pricing starts at 0.3, and the listed tiers are 10 users, 25 users, 100 users. Trial availability and exact billing terms are mirrored from the live Atlassian listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Customer Satisfaction (CSAT) Survey for Jira?
Currently around 568 active stores have installed Customer Satisfaction (CSAT) Survey for Jira. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Sales and customer relations category on Atlassian.
Where does Customer Satisfaction (CSAT) Survey for Jira rank on Atlassian?
Customer Satisfaction (CSAT) Survey for Jira currently sits at position #11 in the Sales and customer relations category on Atlassian. That places it in the top 55% of 20 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.