Side-by-side comparison · 24 data points
Maximize customer feedback with Candylio's Customer Satisfaction Survey app, integrating seamlessly with Jira. Get real-time insights and reports, customizable email content, and control survey timing linked to Jira workflow events.
| Customer Satisfaction (CSAT) Survey for Jira | Connector for Salesforce & Jira | |
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Connect Salesforce with Jira. Associate, synchronize Salesforce cases, contacts, accounts, etc. with Jira issues.
| Metric | Customer Satisfaction (CSAT) Survey for Jira | Connector for Salesforce & Jira |
|---|---|---|
| Rating | 4.1 ★ | ★ 4.7 ★ |
| Total reviews | 43 | ★ 235 |
| Active installs | 567+ | 3,510+ |
| Free plan | — | — |
| Pricing | From $0.3/yr | ★ From $0/yr |
| Built for Shopify | — | — |
| Pricing tiers | 6 tiers | 6 tiers |
| Listed features | 3 | 3 |
| Featured placements | — | 1 |
Based on the data on this page, Connector for Salesforce & Jira is the stronger choice for most Atlassian Marketplace merchants — 4.7★ vs Customer Satisfaction (CSAT) Survey for Jira's 4.1★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: Customer Satisfaction (CSAT) Survey for Jira at From $0.3/yr, Connector for Salesforce & Jira at From $0/yr. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Connector for Salesforce & Jira has the larger user base (235 reviews vs 43), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Customer Satisfaction (CSAT) Survey for Jira's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Connector for Salesforce & Jira; mid-market and enterprise merchants with specific feature requirements should evaluate both — Customer Satisfaction (CSAT) Survey for Jira's 43-review base may include the workflow context that matches your specific use case better than Connector for Salesforce & Jira's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Atlassian Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Customer Satisfaction (CSAT) Survey for Jira audit • Connector for Salesforce & Jira audit
| Keyword | Customer Satisfaction (CSAT) Survey for Jira | Connector for Salesforce & Jira |
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| time | #292 | Not ranked |
Not featured in any section recently.
Both Customer Satisfaction (CSAT) Survey for Jira and Connector for Salesforce & Jira offer paid plans only. Customer Satisfaction (CSAT) Survey for Jira starts at From $0.3/yr; Connector for Salesforce & Jira starts at From $0/yr. Compare the per-tier features in the Pricing section above before committing.
Connector for Salesforce & Jira has the higher average rating (4.7★ from 235 reviews) compared to Customer Satisfaction (CSAT) Survey for Jira (4.1★ from 43 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Customer Satisfaction (CSAT) Survey for Jira fits better if you prioritize broader integrations; Connector for Salesforce & Jira is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Atlassian Marketplace marketplace. Connector for Salesforce & Jira has more onboarding documentation maturity (235 reviews vs 43), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Customer Satisfaction (CSAT) Survey for Jira typically suits early-stage and growth-mode stores based on its review-base composition (43 reviews). Connector for Salesforce & Jira aligns more with early-stage and growth-mode stores (235 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Customer Satisfaction (CSAT) Survey for Jira and Connector for Salesforce & Jira both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Customer Satisfaction (CSAT) Survey for Jira" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.