Customer Satisfaction (CSAT) Survey for Jira vs SLA Time and Report for Jira (SLA Management & Compliance)

Based on the data on this page, SLA Time and Report for Jira (SLA Management & Compliance) is the stronger choice for most Atlassian Marketplace teams — 4.5★ vs Customer Satisfaction (CSAT) Survey for Jira's 4.1★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing entry tiers: Customer Satisfaction (CSAT) Survey for Jira at From $0.04/yr, SLA Time and Report for Jira (SLA Management & Compliance) at From $0/yr. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

SLA Time and Report for Jira (SLA Management & Compliance) has the larger user base (113 reviews vs 43), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Customer Satisfaction (CSAT) Survey for Jira's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Recommended by size: small/early-stage teams who need fast install and low risk should default to SLA Time and Report for Jira (SLA Management & Compliance); mid-market and enterprise teams with specific feature requirements should evaluate both — Customer Satisfaction (CSAT) Survey for Jira's 43-review base may include the workflow context that matches your specific use case better than SLA Time and Report for Jira (SLA Management & Compliance)'s broader-but-shallower coverage.

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Atlassian Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Is Customer Satisfaction (CSAT) Survey for Jira or SLA Time and Report for Jira (SLA Management & Compliance) cheaper?

Both Customer Satisfaction (CSAT) Survey for Jira and SLA Time and Report for Jira (SLA Management & Compliance) offer paid plans only. Customer Satisfaction (CSAT) Survey for Jira starts at From $0.04/yr; SLA Time and Report for Jira (SLA Management & Compliance) starts at From $0/yr. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, Customer Satisfaction (CSAT) Survey for Jira or SLA Time and Report for Jira (SLA Management & Compliance)?

SLA Time and Report for Jira (SLA Management & Compliance) has the higher average rating (4.5★ from 113 reviews) compared to Customer Satisfaction (CSAT) Survey for Jira (4.1★ from 43 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Customer Satisfaction (CSAT) Survey for Jira or SLA Time and Report for Jira (SLA Management & Compliance)?

SLA Time and Report for Jira (SLA Management & Compliance) holds the higher average rating (4.5★ vs 4.1★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Customer Satisfaction (CSAT) Survey for Jira or SLA Time and Report for Jira (SLA Management & Compliance)?

Both apps are one-click installs from the Atlassian Marketplace. SLA Time and Report for Jira (SLA Management & Compliance) has the deeper published review base (113 vs 43), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.