Which works better for small vs large Atlassian Marketplace stores?

Customer Satisfaction (CSAT) Survey for Jira typically suits early-stage and growth-mode stores based on its review-base composition (43 reviews). Scroll Sites for Confluence (Help Centers, Blogs, Websites) aligns more with early-stage and growth-mode stores (108 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

AppRanks

Customer Satisfaction vs Scroll Sites for — Atlassian

Customer Satisfaction (CSAT) Survey for Jira vs Scroll Sites for Confluence (Help Centers, Blogs, Websites)

Side-by-side comparison · 24 data points

Customer Satisfaction (CSAT) Survey for Jira

4.1·43reviews·567+installs

Maximize customer feedback with Candylio's Customer Satisfaction Survey app, integrating seamlessly with Jira. Get real-time insights and reports, customizable email content, and control survey timing linked to Jira workflow events.

ShopifyFrom $0.3/yr

Change

1. Listing metadata

Field-level data

	Customer Satisfaction (CSAT) Survey for Jira	Scroll Sites for Confluence (Help Centers, Blogs, Websites)
Tagline	“Maximize customer feedback with Candylio's Customer Satisfaction Survey app, integrating seamlessly with Jira. Get real-time insights and reports, customizable email content, and control survey timing linked to Jira workflow events.”232 chars	“Scroll Sites lets you publish branded, responsive websites directly from Confluence. Build help centers, knowledge bases, blogs, and more with ready-made themes. Customize and launch in minutes – no coding required.”215 chars
Description	724 / 5000 chars14% used	987 / 5000 chars20% used
Screenshots	—	—
Languages
Platforms	Shopify	Shopify
Developer	Candylio Software Pte. Ltd.	K15t
Listed	—	—
Last updated	—

At a glance

9 metrics · auto-computed

Feature comparison between Customer Satisfaction (CSAT) Survey for Jira and Scroll Sites for Confluence (Help Centers, Blogs, Websites)
Metric	Customer Satisfaction (CSAT) Survey for Jira	Scroll Sites for Confluence (Help Centers, Blogs, Websites)
Rating	4.1 ★	★ 4.9 ★
Total reviews	43	★ 108
Active installs	567+	3,334+
Free plan	—	—
Pricing	★ From $0.3/yr	From $2/yr
Built for Shopify	—	—
Pricing tiers	6 tiers	6 tiers
Listed features	3	3
Featured placements	—	1

AppRanks verdict

Generated from live data on this page

Based on the data on this page, Scroll Sites for Confluence (Help Centers, Blogs, Websites) is the stronger choice for most Atlassian Marketplace merchants — 4.9★ vs Customer Satisfaction (CSAT) Survey for Jira's 4.1★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing differs significantly: Customer Satisfaction (CSAT) Survey for Jira at From $0.3/yr vs Scroll Sites for Confluence (Help Centers, Blogs, Websites) at From $2/yr (Scroll Sites for Confluence (Help Centers, Blogs, Websites) is roughly 6.7x the entry-tier cost of Customer Satisfaction (CSAT) Survey for Jira). The pricier tier typically signals deeper feature coverage or higher capacity ceilings; confirm the gap matches your actual feature requirements before treating cost as the deciding factor. Scroll Sites for Confluence (Help Centers, Blogs, Websites) has the larger user base (108 reviews vs 43), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Customer Satisfaction (CSAT) Survey for Jira's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Scroll Sites for Confluence (Help Centers, Blogs, Websites); mid-market and enterprise merchants with specific feature requirements should evaluate both — Customer Satisfaction (CSAT) Survey for Jira's 43-review base may include the workflow context that matches your specific use case better than Scroll Sites for Confluence (Help Centers, Blogs, Websites)'s broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Atlassian Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Customer Satisfaction (CSAT) Survey for Jira audit • Scroll Sites for Confluence (Help Centers, Blogs, Websites) audit

Keyword	Customer Satisfaction (CSAT) Survey for Jira	Scroll Sites for Confluence (Help Centers, Blogs, Websites)
time	#292	Not ranked

9. App details

Long-form description · keyword frequency

Customer Satisfaction (CSAT) Survey for Jira

Real-time insights into your project.Candylio reports are so simple that anyone can understand them.Satisfaction reports can be drilled down to the ticket level.Know what your reporters really think.Your employees don’t need to remember “another” password to participateCandylio is a turn-key solution. Simply turn it on, and we'll take care of the rest!A product that performs for every team.Customize the email content and branding to improve engagement.Control when the surveys are sent with Jira workflow events.Reduce number of emails sent with powerful JQL filters.Multiple language support: English, German, Spanish, French, Italian, Japanese, Polish, Russian, SlovakFor more details, please refer to this User Guide!

Top keywords

reports2×1.79%
sent2×1.79%

Scroll Sites for Confluence (Help Centers, Blogs, Websites)

🔍 Scroll Sites for Confluence helps you deliver branded help centers, knowledge bases, blogs, and documentation sites – all powered by your Confluence content.💻 Book a demo | 👉 Get started with ready-to-use themes✅ Highlights: Build multiple sites from a single Confluence instanceFree, ready-to-use, LLM-ready help center theme out of the boxChoose from additional paid themes to publish blogs or field service support sitesCustomize layout, navigation, and styling (code-free or with custom CSS/JS)Use your own domain and add integrations for analytics, search, and supportProtect your site with SSO or token-based authentication to offer read-only documentation and contentAI-powered search for faster content discoveryDeliver versioned, translated, or conditional content with Scroll Content ManagerEmbed content in your app or websitePublish OpenAPI-compliant developer docs💡 Scroll Sites is part of the Scroll Documentation Platform for Confluence.👉Learn more | Request a demo

Top keywords

content5×3.73%
confluence4×2.99%
scroll4×2.99%
sites4×2.99%
documentation3×2.24%
blogs2×1.49%
demo2×1.49%
ready-to-use2×1.49%
scroll sites2×1.49%
search2×1.49%
themes2×1.49%

Frequently asked

Common questions about this comparison

Is Customer Satisfaction (CSAT) Survey for Jira or Scroll Sites for Confluence (Help Centers, Blogs, Websites) cheaper?

Both Customer Satisfaction (CSAT) Survey for Jira and Scroll Sites for Confluence (Help Centers, Blogs, Websites) offer paid plans only. Customer Satisfaction (CSAT) Survey for Jira starts at From $0.3/yr; Scroll Sites for Confluence (Help Centers, Blogs, Websites) starts at From $2/yr. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, Customer Satisfaction (CSAT) Survey for Jira or Scroll Sites for Confluence (Help Centers, Blogs, Websites)?

Scroll Sites for Confluence (Help Centers, Blogs, Websites) has the higher average rating (4.9★ from 108 reviews) compared to Customer Satisfaction (CSAT) Survey for Jira (4.1★ from 43 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Customer Satisfaction (CSAT) Survey for Jira or Scroll Sites for Confluence (Help Centers, Blogs, Websites)?

It depends on what you're optimizing for. Customer Satisfaction (CSAT) Survey for Jira fits better if you prioritize broader integrations; Scroll Sites for Confluence (Help Centers, Blogs, Websites) is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.

Which is faster to set up, Customer Satisfaction (CSAT) Survey for Jira or Scroll Sites for Confluence (Help Centers, Blogs, Websites)?

Both apps are one-click installs from the Atlassian Marketplace marketplace. Scroll Sites for Confluence (Help Centers, Blogs, Websites) has more onboarding documentation maturity (108 reviews vs 43), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Customer Satisfaction (CSAT) Survey for Jira vs Scroll Sites for Confluence (Help Centers, Blogs, Websites)

Customer Satisfaction (CSAT) Survey for Jira

1. Listing metadata

Scroll Sites for Confluence (Help Centers, Blogs, Websites)

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Featured placements & badges

7. Activity in the last 90 days

Customer Satisfaction (CSAT) Survey for Jira · 2 changes

Scroll Sites for Confluence (Help Centers, Blogs, Websites) · 3 changes

9. App details

Frequently asked

Is Customer Satisfaction (CSAT) Survey for Jira or Scroll Sites for Confluence (Help Centers, Blogs, Websites) cheaper?

Which has better reviews, Customer Satisfaction (CSAT) Survey for Jira or Scroll Sites for Confluence (Help Centers, Blogs, Websites)?

Should I choose Customer Satisfaction (CSAT) Survey for Jira or Scroll Sites for Confluence (Help Centers, Blogs, Websites)?

Which is faster to set up, Customer Satisfaction (CSAT) Survey for Jira or Scroll Sites for Confluence (Help Centers, Blogs, Websites)?

See full keyword rankings, install trends, and weekly alerts

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