Side-by-side comparison
AI sales agent for eCommerce: sell more & support customers with AI chatbot, live chat & helpdesk.
Add a live group chat to your storefront. Turn passing shoppers into a community that returns.
| Metric | Chatty AI Chatbot & Live Chat | Embedded Chat |
|---|---|---|
| Rating | 4.9 ★ | — |
| Total reviews | 1.9k | 0 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | ★ 4 tiers | 3 tiers |
| Listed features | 5 | 5 |
On the measured data here, Chatty AI Chatbot & Live Chat leads on more dimensions (4 vs 0). Pick Embedded Chat if one of the points where it leads is what you need.
Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: Chatty AI Chatbot & Live Chat audit • Embedded Chat audit
| Field | Chatty AI Chatbot & Live Chat | Embedded Chat |
|---|---|---|
| Tagline | ||
| Listing audit | 95/100 listing audit | 83/100 listing audit |
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
| Featured placements | 2 | — |
|---|
| Languages | 7 supported | 1 supported |
|---|
| Listed since | Jun 2022 | May 2016 |
|---|
| Listed |
|---|
None
| Keyword | Chatty AI Chatbot & Live Chat | Embedded Chat |
|---|---|---|
| chat | #1 | #171 |
| messenger chat | #21 | #190 |
Not featured in any section recently.
| Signal | Chatty AI Chatbot & Live Chat | Embedded Chat |
|---|---|---|
| Average rating | 4.9 ★ (1.9k) | — |
| Rating distribution | 596% 43% 30% 20% 11% | 5— 4— 3— 2— 1— |
Thanks Hazel for all your help :)
Very nice and fast response. Hazel helped me a lot in a short while.
Customer service is quick, very helpful, and friendly. Andy, has been especially helpful in working through an issue we had with the service.
Great support and very helpful setup assistance. Hazel was quick to respond, explained everything clearly, and helped get our AI agent working properly. Really appreciated the fast turnaround and friendly service. Thank you!
Chatty AI Chatbot & Live Chat is cheaper to start with — it offers a free plan and Embedded Chat doesn't list one. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.
AppRanks cannot separate these two on rating, because neither publishes one. Chatty AI Chatbot & Live Chat does carry the larger published review base (1,894 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; Chatty AI Chatbot & Live Chat has more published reviews to read for user-reported install experience (1,894 vs 0).
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: Chatty AI Chatbot & Live Chat has 1,894 published reviews; Embedded Chat has 0 published reviews. Compare plan limits and pricing tiers against your own volume.
Migration support varies by app and category. Chatty AI Chatbot & Live Chat and Embedded Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Embedded Chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
None
Andy was great at helping and solving our issue today. Highly recommend this app
No reviews yet.