Embedded Chat is the #520 ranked chat app on Shopify, with a free plan available, as of Sep 5, 2026.
Embedded Chat is a Shopify App Store app by DevCloud LLC, launched May 2016.
AppRanks data: Embedded Chat ranks #520 in Chat on Shopify App Store, placing it in the top 54% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Embedded Chat is a newly-listed Shopify app with a limited review volume. It is listed in the Chat category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by DevCloud LLC — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
Looking to switch from Embedded Chat?
See Embedded Chat's alternatives ranked by audit score, rating, and review velocity.
About Embedded Chat
How Embedded Chat works
Most online stores feel empty. Embedded Chat fixes that by adding a live group chat that runs across every page, so shoppers can ask questions, share finds, and talk to your team — and to each other — while they browse. The chat sits quietly in a corner until a visitor taps it, picks up your brand's colors and logo automatically, and works on any Shopify theme without code changes. One install, one chat for your whole shop, available day and night.
Screenshots
Key features
- Live group chat across every page of your store
- Matches your theme colors and logo automatically
- Visitors join without creating an account
- Send images, GIFs, replies, and emoji reactions
- Moderation tools: pin, delete, ban, and report
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Agent AvatarCustomize your support experience with personalized agent avatars.differentiator
- Chat ButtonsAdd buttons to facilitate quick access to chat support.table-stakes
- Emoji and Sticker SupportEnhance communication with emojis and stickers in chats.differentiator
- Font and Color CustomizationCustomize the font style and color to match your brand identity.common
- General SupportAccess basic support services for your general inquiries and issues.
- Live Chat SupportEngage with support agents in real-time through live chat.table-stakes
- Theme EditorEdit and customize your store's theme using an intuitive editor.
- Twitter IntegrationConnect and manage your Twitter account directly from the platform.
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.common
- Custom Branding SolutionsImplement custom branding strategies to enhance your market presence.common
Pricing plans
Starter3/month
|
basic9/month
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Most popular Pro29/month
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Category rankings
As of Sep 5, 2026- Chat#520of 976Top 54%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Embedded Chat ranks for 8 keywords across Shopify App Store. Here are the top 3:
- Rank #146
- Rank #171
- Rank #228
Competitors & alternatives
Embedded Chat doesn't have curated competitor matchups yet. Other tracked chat apps on Shopify:
Frequently asked questions
What is Embedded Chat?
Embedded Chat is an app for Shopify. It is published on Shopify App Store and tracked by AppRanks, and it has been listed on the marketplace since 2016. It is listed under the Chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by DevCloud LLC.
Is Embedded Chat free?
Embedded Chat does not offer a permanent free plan on Shopify. Pricing starts at 3, and the listed tiers are Starter, basic, Pro. Trial availability and exact billing terms are mirrored from the live Shopify listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Embedded Chat?
Embedded Chat is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Chat category on Shopify.
Where does Embedded Chat rank on Shopify?
Embedded Chat currently sits at position #520 in the Chat category on Shopify. That places it in the top 53% of 976 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Embedded Chat integrate with?
Embedded Chat lists 3 integrations on its Shopify marketplace page. The most prominent are Shopify Admin, facebook, twitter. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.