Translate.com by Machine for Zendesk Marketplace
Translate.com by Machine is the #168 ranked agent productivity app on Zendesk, with a free plan available, as of Sep 12, 2026.
Translate.com by Machine is a Zendesk Marketplace app by Translate.com.
AppRanks data: Translate.com by Machine ranks #168 in Agent Productivity on Zendesk Marketplace, placing it in the top 42% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Translate.com by Machine is a newly-listed Zendesk app with a limited review volume. It is listed in the Agent Productivity category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Translate.com — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
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About Translate.com by Machine
How Translate.com by Machine works
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Translate.com for Zendesk Support
Make your business global with the Zendesk Translation App. With our high-quality customer support ticket translations from the Zendesk user interface, you will meet international customers’ needs and achieve your business goals.
Features
3 clicks to install and start using;
110+ language pairs for human translation and 5,900+ for machine translation;
Machine translation by default and human translation on demand;
Free machine translation of incoming messages;
Multilingual Support;
Post-editing by an expert human translator;
Checking the order details and tracking the order status;
Support tickets translation;
Glossary and Translation Memory;
Saved internal communication with customers;
Expert translations by a chosen language guru;
Data privacy and confidentiality.
Main Benefits
Our Zendesk integration enables you to improve the customer satisfaction rate and boost your revenues. Learn more about how you can take advantage of our services:
All-in-one solution (fast turnaround time and automated translation sending option);
Choose Professional Human Translation (110+ language pairs available) or Instant Machine Translation (more than 5,900 language pairs) right at the moment of translation;
More than 17,000 expert translators are available to handle your incoming and outgoing tickets;
Fast ticket resolution and copy-paste elimination. Do not waste time on multiple tabs to translate inbound and outbound messages, as these processes are automated;
Take advantage of Translation Glossary & Memory and the option to create your own personalized glossary of field-specific terminology;
Communicate with your customers like a native and increase your CSAT score;
Be sure that your private information will be safe and secure thanks to advanced HTTPS security and a personal data encryption guarantee. Also, you can hide personal or confidential information from translators;
No limits for seeds and the number of characters/words.
How it works
Install “Translate.com by Machine” Zendesk App;
Receive a customer inquiry in your Zendesk in any of 110+ languages;
Automatically receive a translation to your native language in real time;
Type in an answer in your native language;
Translate your response from the native language into the source language in real-time, and send your response out;
If machine translation hasn’t met your requirements, forward your response to our human translators, who will quickly translate your text and immediately push your answer to your customer;
Job done! Thousands of dollars per agent are saved every month.
Install “Translate.com by Machine” Zendesk App and get 50 human translation words and 10 outgoing tickets for fast and effective communication with customers. It’s free of charge, so you can test the benefits of instant machine translation right now!
Facts and numbers
Since 2011, we have been providing human and machine translation and localization services;
1500+ satisfied clients are currently using Zendesk Translation Integration, and this number is continuing to grow;
56% of customers claim that searching brand information or service details in their native language does matter, even though the price is higher;
Common Sense Advisory found that 72% of clients are likely to buy products and services in their language.
Want to see how it works?
Book a demo.
Feel free to reach out to our support team if you need help or have any questions: [email protected]
Screenshots
Category rankings
As of Sep 12, 2026- Agent Productivity#168of 404Top 42%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Translate.com by Machine doesn't have curated competitor matchups yet. Other tracked agent productivity apps on Zendesk:
Where Translate.com by Machine stands in the Agent Productivity category
Translate.com by Machine ranks #168 of 404 apps in the Agent Productivity category, placing it in the top 42% of the listing.
Frequently asked questions
What is Translate.com by Machine?
Translate.com by Machine is an app for Zendesk. It is published on Zendesk Marketplace and tracked by AppRanks, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Agent Productivity category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Translate.com.
Who uses Translate.com by Machine?
Translate.com by Machine is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Agent Productivity category on Zendesk.
Where does Translate.com by Machine rank on Zendesk?
Translate.com by Machine currently sits at position #168 in the Agent Productivity category on Zendesk. That places it in the top 42% of 404 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.