Fanatically Zen with SugarCRM and Zendesk for Zendesk Marketplace
Fanatically Zen with SugarCRM and Zendesk is the #26 ranked crm and marketing app on Zendesk, with a 3.0 average rating from 26 reviews, with a free plan available, as of Sep 13, 2026.
Fanatically Zen with SugarCRM and Zendesk is a Zendesk Marketplace app by SugarOutfitters. With a rating of 3.0★ from 26 reviews, it currently ranks #26 in the CRM and Marketing category.
AppRanks data: Fanatically Zen with SugarCRM and Zendesk ranks #26 in CRM and Marketing on Zendesk Marketplace, placing it in the top 12% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Fanatically Zen with SugarCRM and Zendesk is a mixed-rating Zendesk app with a limited review volume. It is listed in the CRM and Marketing category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 26 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by SugarOutfitters — established developer track record
Cons
- −Average rating below 4.0 (3.0★) — read recent low-star reviews before committing
- −Limited review base (26) — ratings can shift significantly with new feedback
Looking to switch from Fanatically Zen with SugarCRM and Zendesk?
See Fanatically Zen with SugarCRM and Zendesk's alternatives ranked by audit score, rating, and review velocity.
About Fanatically Zen with SugarCRM and Zendesk
How Fanatically Zen with SugarCRM and Zendesk works
Show full descriptionShow less
Save Time & Keep Your Entire Team Informed
No longer do you have to click between Sugar and Zendesk to see relevant information. This integration will allow you to see your Sugar Contact, Lead, Account and Opportunity data right from within Zendesk. It will also allow you to view your Zendesk Tickets from within Sugar.
View Sugar Data in Zendesk
View all of the associated Sugar Contact, Lead, Account and Opportunity we can find from the Sugar side.
View Zendesk Tickets In Sugar
When you install the accompanying Sugar module you will have access to the Zendesk Tickets dashlet in Sugar. Here you can see all of the associated Zendesk Tickets on your Sugar Contacts, Leads, Accounts and Opportunities.
You can filter and sort to get to exactly what you need to see without having to flip back and forth between Sugar and Zendesk. You can click the
Supports Sugar 7 On-Site and On-Demand
If you were previously using a Zendesk integration but it stopped being supported (Sugar 7.5 and above), this is the integration you're looking for. We have created a Zendesk integration that will support the versions the previous integration did not. It is created and supported by the same team that brought you SugarChimp. We're an experienced team that creates reliable solutions and provides great support.
Safe & Secure
This integration was built using the latest Sugar and Zendesk APIs. It uses two-sided OAuth authentication method so Sugar and Zendesk can securely communicate with each other while giving you all the control to revoke access at any time.
Want To See A Demo?
Pick a day and time for a demo here: https://calendly.com/fanaticallabs/zendesk-support-meeting
As always, if you have any questions please reach out to us at [email protected]
Screenshots
Category rankings
As of Sep 13, 2026- CRM and Marketing#26of 231Top 12%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Fanatically Zen with SugarCRM and Zendesk doesn't have curated competitor matchups yet. Other tracked crm and marketing apps on Zendesk:
Frequently asked questions
What is Fanatically Zen with SugarCRM and Zendesk?
Fanatically Zen with SugarCRM and Zendesk is an app for Zendesk. It currently holds a 3.0-star rating from 26 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the CRM and Marketing category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by SugarOutfitters.
Who uses Fanatically Zen with SugarCRM and Zendesk?
Fanatically Zen with SugarCRM and Zendesk is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the CRM and Marketing category on Zendesk.
Where does Fanatically Zen with SugarCRM and Zendesk rank on Zendesk?
Fanatically Zen with SugarCRM and Zendesk currently sits at position #26 in the CRM and Marketing category on Zendesk. That places it in the top 11% of 231 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.