Aircall for Support is the #3 ranked contact center app on Zendesk, with a 5.0 average rating from 40 reviews, with a free plan available, as of Sep 3, 2026.
Aircall for Support is a Zendesk Marketplace app by Aircall. With a rating of 5.0★ from 40 reviews, it currently ranks #3 in the Contact Center category.
AppRanks data: Aircall for Support ranks #3 in Contact Center on Zendesk Marketplace, placing it in the top 2% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Aircall for Support is a category-leading Zendesk app with a limited review volume. It is listed in the Contact Center category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 40 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Aircall — established developer track record
Cons
- −Limited review base (40) — ratings can shift significantly with new feedback
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About Aircall for Support
How Aircall for Support works
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Available to all customers on a Zendesk Suite plan or Customers with Support + Talk Partner Edition. Learn more here.
Try Aircall for free for 7 days by signing up for a trial here! After that, Aircall licenses start at $30/user/month, with minutes included. More than 500 Zendesk customers trust Aircall to make every voice conversation count!
Why choose Aircall + Zendesk?
Only phone system that integrates with both Zendesk Support and Zendesk Sell: have your sales and customer service teams collaborate like never before! Take a look at our Sell integration here!
Enterprise Quality & Reliability: advanced telephony infrastructure with multiple termination carriers all over the world for optimal call quality worldwide.
100+ integrations: integrate Aircall with Zendesk as well as all of your business tools with plug-and-play integrations with Slack, Shopify, Gong, Textline, Typeform, and many more! Take a look at our marketplace!
Advanced telephony: drag-and-drop team-based routing for complex inbound routing rules, outbound power-dialer for maximum productivity, live agent monitoring, call listening and coaching.
Pricing: flat per user fee with inbound and outbound minutes included (except toll-free), no onboarding or setup costs.
Available on desktop and mobile: variety of desktop, web and mobile apps available to take calls wherever you are.
View caller details at a glance
On incoming calls, the contact page of the caller is displayed automatically, while caller details are pulled directly from Zendesk Sell as well as all your other installed integrations to give you the complete picture of your customers.
Get rid of the busy work
When a call is answered, a new ticket is automatically created and displayed on the agent’s screen. If the contact doesn’t exist, Aircall can automatically create a new one. Reps save time on every call by getting rid of manual data entry, and improve their productivity with automatic call logs.
All calls are automatically logged as tickets in Zendesk Support along with key details about the call, including whether it was inbound or outbound, answered or missed, and the name of the Aircall line that was used. All call comments and tags captured in Aircall are also logged, along with a link to the call recording, easily accessible from Zendesk.
Leverage advanced phone workflows
With automatic tag sync, trigger workflows in Zendesk straight from Aircall tags. In just a few clicks, build an inbound phone tree to route call to the right team, in a jiff!
With our advanced routing engine and simple inbound flow builder, build advanced routing rules to send your inbound sales calls to the right rep, at the right time.
Never miss a beat of your performance
Monitor your customer service team activity in real-time with our live dashboard, listen in conversations as they happen, and coach your reps in real time to improve your conversations and customer experience.
Leverage Aircall Advanced Analytics to review past performance, find areas of improvement, and make customer experience your competitive advantage.
First, create your account for free (7-day trial with no credit card required) here.
Then, go to the Integrations section of the dashboard, select Zendesk, and follow the steps! Setting up the integration takes around 5-10 minutes!
Any question?
Read our detailed guides on How to setup the Zendesk integration and What Can The Aircall-Zendesk Integration Do? or email us at [email protected]!
Screenshots
Category rankings
As of Sep 4, 2026- Contact Center#3of 223Top 2%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Aircall for Support doesn't have curated competitor matchups yet. Other tracked contact center apps on Zendesk:
Where Aircall for Support stands in the Contact Center category
Aircall for Support ranks #3 of 223 apps in the Contact Center category, placing it in the top 2% of the listing.
Frequently asked questions
What is Aircall for Support?
Aircall for Support is an app for Zendesk. It currently holds a 5.0-star rating from 40 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Contact Center category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Aircall.
Who uses Aircall for Support?
Aircall for Support is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Contact Center category on Zendesk.
Where does Aircall for Support rank on Zendesk?
Aircall for Support currently sits at position #3 in the Contact Center category on Zendesk. That places it in the top 1% of 223 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.