Zuper Mobile Workforce Management is the #17 ranked contact center app on Zendesk, with a 4.0 average rating from 4 reviews, with a free plan available, as of Sep 11, 2026.
Zuper Mobile Workforce Management is a Zendesk Marketplace app by Zuper. With a rating of 4.0★ from 4 reviews, it currently ranks #17 in the Contact Center category.
AppRanks data: Zuper Mobile Workforce Management ranks #17 in Contact Center on Zendesk Marketplace, placing it in the top 8% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Zuper Mobile Workforce Management is a well-rated Zendesk app with a limited review volume. It is listed in the Contact Center category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 4 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Zuper — established developer track record
Cons
- −Limited review base (4) — ratings can shift significantly with new feedback
Looking to switch from Zuper Mobile Workforce Management?
See Zuper Mobile Workforce Management's alternatives ranked by audit score, rating, and review velocity.
About Zuper Mobile Workforce Management
How Zuper Mobile Workforce Management works
Show full descriptionShow less
Zuper is the most comprehensive field service and remote workforce management platform. With the Zendesk integration, you can now seamlessly connect customer support and customer service to improve productivity, efficiency and offer the best experience to your customers.
Use Zuper to empower your field technicians and combine the power of smart scheduling & dispatching, best-in-class work order management, smart inventory control and real-time visibility of workforce utilization to transform your operations. Dispatch the right person to the right place with the right knowledge, right tools at the right time, every time.
Below are the key capabilities of the Zuper platform:
Smart Scheduling and Dispatching
Work order Management
Location Tracking Services
Inventory Management
Quotation and Invoicing
Asset Management
Contract Management
Employee and Teams Management
Timesheet Management including biometrics and location awareness
Reporting and Advanced Analytics
Mobile application in iOS and Android for your technicians
Master Data Management
Business Process Workflows
Notifications and Alerting
Out of box customization and extensibility
App Store containing integrations with many applications and tools
Join 1000s of organizations worldwide who are using the Zuper power to increase revenue, reduce cost of operations and increase customer satisfaction.
Key Features of the Zuper-Zendesk integration:
Automatically create a service work order in Zuper from a ticket in Zendesk
Share notes from the Zendesk ticket into the service work order in Zuper
Publish status and work order notes from Zuper into the Zendesk ticket
Zupercharge your support and service teams, increase revenue, reduce cost of operations, and increase customer satisfaction. Organizations using Zuper have seen tremendous results
50% increase in workforce productivity and utilization
35% increase in service turnaround time
45% increase in customer adoption and profitability
30% reduction in operating costs
Connect with the Zuper team to learn more and schedule a demo.Reach out to [email protected]
Screenshots
Category rankings
As of Sep 12, 2026- Contact Center#17of 223Top 8%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Zuper Mobile Workforce Management ranks for 2 keywords across Zendesk Marketplace. Here are the top 2:
- Rank #13
- 2.assetRank #22
Competitors & alternatives
Zuper Mobile Workforce Management doesn't have curated competitor matchups yet. Other tracked contact center apps on Zendesk:
Frequently asked questions
What is Zuper Mobile Workforce Management?
Zuper Mobile Workforce Management is an app for Zendesk. It currently holds a 4.0-star rating from 4 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Contact Center category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Zuper.
Who uses Zuper Mobile Workforce Management?
Zuper Mobile Workforce Management is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Contact Center category on Zendesk.
Where does Zuper Mobile Workforce Management rank on Zendesk?
Zuper Mobile Workforce Management currently sits at position #17 in the Contact Center category on Zendesk. That places it in the top 8% of 223 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.